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- We are scaling our technical documentation and seek a savvy, communicative technical writer to join our Sacramento-based engineering team (with flexible remote options). You will translate complex systems into plain-English documentation for end-users, developers, and internal teams. You should enjoy diving deep into intricate software platforms and explaining the ins and outs in a clear, concise manner. If you’re ready to take ownership of product documentation, API guides, and knowledge base articles, we encourage you to apply! **What You'll Be Doing:** * Author and maintain product manuals, user guides, installation instructions, and API documentation. Become the expert! * Collaborate directly with product managers, software engineers, and support staff to grasp technical subject matter and product functionality. * Edit and proofread technical content crafted by others, ensuring consistency and adhering to brand guidelines. * Incorporate user feedback and testing results to continuously enhance documentation accuracy and utility. * Publish and maintain up-to-date documentation across various platforms, including our knowledge base, website, and in-product help centers. * Develop interactive tutorials and training materials to improve user onboarding and product adoption. * Create diagrams, flowcharts, and illustrations to enhance visual understanding of complex technical concepts. **Your Expertise Includes:** * A background rooted in technical writing, combined with demonstrated aptitude in computer science, engineering, or a similar tech-centric field. * Experience generating documentation for software platforms, APIs, and hardware products. Experience authoring API documentation using tools like Swagger or Postman is a huge plus. * Mastery of technical writing methodologies and best practices, including information architecture and content organization. * An innate skill for conveying highly technical concepts in a manner readily accessible to diverse audiences, ranging from engineers to end-users. * Proven track record of efficiently managing multiple projects simultaneously, meeting stringent deadlines, and proactively communicating progress. * Familiarity with content management systems, version control, and collaboration tools (e.g., Git, Confluence, SharePoint). * Portfolio showing exceptional documentation samples. **The Perks of Joining Us:** * Competitive salary package that rewards exceptional contributions. * Comprehensive health benefits encompassing medical, dental, and vision coverage. * Generous paid time off to promote a healthy work-life harmony. * Options for both on-site work in Sacramento, CA, along with flexible remote work alternatives. * Matching 401(k) plan to secure your financial future. * Opportunities for constant professional enrichment, skills enhancement, and career advancement. * Engaging workplace environment with a collaborative and supportive team culture.Sacramento, CARemote & On-siteContractor$70,000 - $90,000 yearlyTechnical Writing & Bloggingabout 1 month ago