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- We are looking for a meticulous and creative Technical Web Content Specialist to join our growing team in Pittsburgh. The ideal candidate will be responsible for crafting, maintaining, and optimizing the technical documentation and online resources that support our software products. This role blends technical expertise with exceptional writing skills, making complex information accessible and engaging for a diverse audience. **What You'll Be Working On:** * Develop and maintain comprehensive technical documentation, including user manuals, API references, troubleshooting guides, and release notes. * Collaborate with product development, engineering, and customer support teams to gather accurate and up-to-date information. * Transform technical jargon into clear, concise, and user-friendly web content that resonates with both technical and non-technical audiences. * Implement SEO best practices to enhance the discoverability of our web content and improve user engagement. * Conduct thorough reviews and edits of technical content to ensure accuracy, consistency, and adherence to company style guidelines. * Manage content updates and revisions using a content management system (CMS). * Analyze user feedback and website analytics to identify areas for improvement in our technical web content. * Create engaging multimedia content, such as video tutorials and interactive simulations, to enhance the user learning experience. * Develop and maintain a content calendar to ensure timely updates and delivery of technical information. * Participate in content strategy development to align technical web content with overall business goals. **Your Professional Journey Includes:** * Proven history in technical writing, content creation, or a related field. * Understanding of web content management systems (CMS) and SEO principles. * An ability to interpret complex technical concepts and communicate them effectively to a wide range of audiences. * Bachelor’s degree in Technical Communications, English, Computer Science, or a related area of academic grounding. * Portfolio demonstrating your ability to create engaging and accessible technical content. * Excellent attention to detail and commitment to accuracy. * Effective cross-functional collaboration abilities. * Capacity to learn quickly and adapt to evolving technologies. **Agency Perks That Await You:** * Competitive salary and benefits package, including health, dental, and vision insurance. * Paid time off and holidays to support work-life balance. * Professional development opportunities and ongoing training to enhance your skills. * Collaborative and innovative work environment with a focus on creativity and teamwork. * Access to the latest technology and tools to support your content creation efforts. * Employee assistance programs (EAP) to promote mental and emotional well-being. * Opportunities for career advancement and growth within the company. * Flexible work arrangements to accommodate individual needs. * Performance-based bonuses to recognize and reward outstanding achievements. * A company culture that values diversity, inclusivity, and employee contributions.Pittsburgh, PARemote & On-siteFull-time$60,000 - $80,000 per yearWeb Content & Technical14 days ago