3 jobs found
- Our forward-thinking firm in Irving, TX needs a highly skilled Technical Writer to bridge the gap between intricate system functionalities and user comprehension. We aren't just creating documentation; we are engineering user experiences and empowering clients to maximize their technology investments. Our success hinges on the ability to explain complex concepts with crystal clarity, transforming intricate details into digestible information for our diverse audience. Your central goal is to translate multifaceted technical specs into accessible user guides, training materials, and API documentation. You will collaborate directly with our software engineers, product managers, and customer success teams to ensure documentation accuracy and utility. This position provides an incredible chance to mold our communication strategy, influence our product adoption rates, and impact overall customer contentment. What you’ll do: * Author comprehensive user manuals and help guides tailored for different audience skill levels. * Construct thorough API documentation with code samples and functional diagrams. * Participate in product design reviews to provide documentation insights and feasibility. * Consistently update documentation in response to evolving product releases and user feedback. * Spearhead projects to restructure existing documentation for enhanced clarity and usability. * Formulate and implement innovative ways to convey information using various formats (video tutorials, interactive PDFs, etc.). Essential capabilities for success: * Robust technical aptitude; comfortable exploring complex software architectures. * A proven capacity to synthesize information from diverse sources and articulate clearly. * Fluency with contemporary documentation tools (e.g., Confluence, MadCap Flare, Git). * Exceptional command over grammar, syntax, and overall written eloquence. * Effective project leadership skills—ability to drive initiatives end-to-end. Desired assets: * Background with software development processes (Agile/Scrum). * Prior exposure to API documentation best practices. * An online portfolio exhibiting demonstrable documentation expertise. * Knowledge of emerging industry trends within content creation/delivery spaces. What We Offer: Beyond just compensation, we furnish an environment promoting continuous self-improvement and professional progression. Benefits encapsulate competitive salaries, inclusive healthcare packages, generous paid time off schemes, substantial contributions towards retirement plans (401K matching), ample learning opportunities (certifications/conferences/training workshops), modern office setups outfitted with cutting edge technology—all coupled synergistically cultivating innovation-centric work cultures emphasizing diversity while maintaining sustainable work-life harmony. Also, we occasionally cater lunches from local Irving spots! If you are impassioned about converting daunting technological mazes into smooth user-oriented paths and prosper on influencing meaningful results, come join our group in Irving. It's an inspiring occasion!Irving, TXOn-siteFull-time$70,000 - $90,000 per yearTechnical Writing6 days ago
- We're on the lookout for a nimble, results-driven Email Marketing Specialist to elevate our outreach in Irving, TX. This isn't just another job; it's a freelance or contract role where you can truly make a significant impact on our business development efforts, crafting compelling narratives that speak directly to our audience's needs. We want someone to help us build long term relationships and enhance the customer journey. You'll become an essential member of our dynamic team, playing a pivotal role in shaping our brand's voice and reach. **What You'll Do** * Orchestrate dynamic email campaigns, turning prospects into engaged clients and supporters. * Maintain the brand consistency. You'll be a guardian of our messaging. * Collaborate across departments, transforming insights into actionable email strategies. * Perform constant analysis, constantly tweaking content based on open and click through rates. * Refine our email cadence. You'll enhance automated sequences with a touch of personalization. * Oversee subscriber list integrity. * Test new subject lines and calls to action. See which methods resonate most effectively. * Bring fresh strategies to improve ROI through effective campaigns. * Contribute new ideas in campaign development **You're Right for the Role If** * You have proven expertise in driving email strategies in either contract or freelance positions. * Hands on familiarity with email marketing platforms like Mailchimp, Klaviyo, or similar. * Knowledge of A/B testing techniques. * Deep familiarity with CAN-SPAM rules, keeping our campaigns ethical and compliant. * A passion for improving communication and customer relationships. * Bonus: Knowledge of SEO and web content **What We Offer** We’re not just offering a job; we’re inviting you to grow with us. Freelance and contractor benefits can be tricky. So, let's be clear on what we provide: * A compensation package that truly reflects the work and quality you bring. * An environment of professional development where your ideas and voice are not only heard but are essential. * True independence: you set your own working hours and manage projects as you see fit, within set parameters. * Potential for expansion: excel and show your skills and there might be full time opportunities for you * Growth: contribute to campaigns with a team of specialists. If you’re passionate about developing email marketing programs in a team with a growth-focused approach, let's talk. We see ourselves as one of the top innovative marketing firms and want individuals that see themselves the same way. Dive into our unique working environment and see where your expertise can take us! With Irving situated in the Dallas–Fort Worth metroplex, there are many potential partners, so your work is that much more important.Irving, TXRemoteFreelance, Contractor$45,000 - $65,000 per yearEmail Marketing, Technical17 days ago
- Our Dallas-Fort Worth based client in the tech space seeks a meticulous and imaginative Technical Writer in Irving, TX to bridge the gap between intricate code and user comprehension. Are you energized by taking something immensely difficult and presenting it simply? As our new technical writer, you'll translate complex programming architectures, API integrations, and software functionalities into clear, concise, and user-friendly documentation. We need someone who doesn't shy away from complexity, thrives on unraveling convoluted topics, and possesses the drive to make technology accessible to a wider audience. This on-site role is ideal for someone in the Irving, TX area who enjoys in-person collaboration with engineering and product teams. **Responsibilities:** * Spearhead the creation and maintenance of comprehensive technical documentation, including API guides, user manuals, FAQs, tutorials, and troubleshooting resources. * Collaborate directly with software developers, product managers, and support engineers to gather accurate information about product features, updates, and potential challenges. * Conduct thorough research on technical concepts, product specifications, and competitive landscape to ensure documentation is complete, precise, and up-to-date. * Employ diverse documentation styles, writing techniques, and communication tools to cater to various user skill levels and learning preferences. * Oversee the formatting, organization, and overall presentation of all technical documentation. * Participate in usability testing of documentation and solicit feedback from users to enhance clarity and usefulness. * Consistently update and revise documentation based on product enhancements, bug fixes, and user input. * Contribute to the maintenance of the documentation repository and adherence to documentation standards. * Adhere to project deadlines and proactively communicate progress and potential roadblocks. * Develop multimedia content such as diagrams, screenshots, and video tutorials to further improve the user experience. **Requirements:** * A robust background in technical writing, ideally concentrated on software documentation. * Solid practical understanding of software development methodologies, API functionalities, and coding terminologies. * Mastery of documentation tools such as Confluence, ReadMe.io, or similar platforms. * Exceptional clarity and proficiency in written and verbal communication. * Ability to grasp complex concepts swiftly and describe them simply and logically. * Experience working alongside cross-functional teams and handling simultaneous projects. * Comfortable operating in a fast-paced setting with dynamically changing requirements. * The candidate must be local to Irving, TX, able to work on-site. **Rewards & Perks:** * Aggressive and experience-based salary. * Health, dental, and vision insurance with substantial employer contributions. * Generous allotment of paid time off and sick leave. * 401(k) retirement savings plan with matching options. * Opportunities for ongoing training, learning, and career advancement. * Flexible work arrangement and emphasis on work/life harmony. * Regular company-wide celebrations and social events. * Employee discounts and perks program. **Workplace Culture:** We celebrate innovation, inclusion, and collaboration. You’ll thrive in our dynamic, fast-paced culture where contributions are recognized, initiative is encouraged, and professional growth is nurtured.Irving, TXOn-siteFull-time$75,000 - $95,000 yearlyTechnical23 days ago