Our Dallas-Fort Worth based client in the tech space seeks a meticulous and imaginative Technical Writer in Irving, TX to bridge the gap between intricate code and user comprehension. Are you energized by taking something immensely difficult and presenting it simply? As our new technical writer, you'll translate complex programming architectures, API integrations, and software functionalities into clear, concise, and user-friendly documentation. We need someone who doesn't shy away from complexity, thrives on unraveling convoluted topics, and possesses the drive to make technology accessible to a wider audience. This on-site role is ideal for someone in the Irving, TX area who enjoys in-person collaboration with engineering and product teams.
Responsibilities:
- Spearhead the creation and maintenance of comprehensive technical documentation, including API guides, user manuals, FAQs, tutorials, and troubleshooting resources.
- Collaborate directly with software developers, product managers, and support engineers to gather accurate information about product features, updates, and potential challenges.
- Conduct thorough research on technical concepts, product specifications, and competitive landscape to ensure documentation is complete, precise, and up-to-date.
- Employ diverse documentation styles, writing techniques, and communication tools to cater to various user skill levels and learning preferences.
- Oversee the formatting, organization, and overall presentation of all technical documentation.
- Participate in usability testing of documentation and solicit feedback from users to enhance clarity and usefulness.
- Consistently update and revise documentation based on product enhancements, bug fixes, and user input.
- Contribute to the maintenance of the documentation repository and adherence to documentation standards.
- Adhere to project deadlines and proactively communicate progress and potential roadblocks.
- Develop multimedia content such as diagrams, screenshots, and video tutorials to further improve the user experience.
Requirements:
- A robust background in technical writing, ideally concentrated on software documentation.
- Solid practical understanding of software development methodologies, API functionalities, and coding terminologies.
- Mastery of documentation tools such as Confluence, ReadMe.io, or similar platforms.
- Exceptional clarity and proficiency in written and verbal communication.
- Ability to grasp complex concepts swiftly and describe them simply and logically.
- Experience working alongside cross-functional teams and handling simultaneous projects.
- Comfortable operating in a fast-paced setting with dynamically changing requirements.
- The candidate must be local to Irving, TX, able to work on-site.
Rewards & Perks:
- Aggressive and experience-based salary.
- Health, dental, and vision insurance with substantial employer contributions.
- Generous allotment of paid time off and sick leave.
- 401(k) retirement savings plan with matching options.
- Opportunities for ongoing training, learning, and career advancement.
- Flexible work arrangement and emphasis on work/life harmony.
- Regular company-wide celebrations and social events.
- Employee discounts and perks program.
Workplace Culture:
We celebrate innovation, inclusion, and collaboration. You’ll thrive in our dynamic, fast-paced culture where contributions are recognized, initiative is encouraged, and professional growth is nurtured.