43 jobs found
- Our growing technical documentation team seeks a diligent and detail-oriented technical writer. Our Phoenix-based cybersecurity firm needs someone who can translate highly technical concepts into clear, concise, and user-friendly documentation. Think "complex code, simple instructions." As a Technical Writer in Chandler, AZ, you'll collaborate closely with our software engineers, product managers, and customer support teams to ensure that our users have access to accurate and up-to-date information. We offer both hybrid and fully on-site roles for this position. **Your Responsibilities Include:** * Authoring, editing, and maintaining a variety of technical documents, including user manuals, API documentation, release notes, knowledge base articles, and troubleshooting guides. * Collaborating with subject matter experts (SMEs) to gather information and validate technical accuracy. * Working directly with the product development team to deeply understand our software and service functionality. * Participating in peer reviews to ensure documentation meets quality standards. * Continuously improving documentation based on user feedback and analytics. * Working with internal style guides and ensuring consistent documentation practices. * Contributing to overall documentation strategy and planning. * Designing and implementing documentation templates, ensuring a common framework. * Identifying areas to add useful content to the documentation, working to address gaps in service resources. * Contributing to improvements to processes to more smoothly provide documentation for end users. **What You Bring to the Table:** * A solid understanding of software development lifecycle and technical concepts. * Demonstrated ability to write clearly and concisely for a technical audience. * Familiarity with documentation tools and technologies (e.g., Markdown, Git, Confluence). * Capability with content management systems (CMS) for publishing and maintaining documentation. * Hands-on expertise creating and maintaining API documentation. * Background in cybersecurity technologies (preferred). * The type of personality where no project is "too complex". * Ability to manage multiple projects simultaneously and meet deadlines. **Perks of Working with Us:** * Competitive salary and benefits package that aligns with your skills. * Comprehensive health insurance, including medical, dental, and vision coverage. Benefits kick in 30 days after employment! * Generous paid time off (PTO) and paid holidays to recharge and enjoy life. * Professional development opportunities to enhance your skills and grow your career. We pride ourselves on cultivating staff who learn new things daily. * Flexible work arrangements, including remote and hybrid options where available. This means that sometimes you may need to work on-site with our team and sometimes work from the comforts of your home! * A collaborative and supportive work environment where your contributions are valued. * Opportunity to make a real impact on our customers' success. * On-site perks including free snacks and drinks, employee lunch monthly. * Team-building activities and social events that make you actually like your colleagues. We are eager to welcome a new Technical Writer to our Chandler, AZ team, be it an on-site or hybrid arrangement. If you have the skillset to excel in translating the complicated to the understood, you are strongly encouraged to apply!Chandler, AZOn-site or HybridContractor or Part-time$50,000 - $70,000 per yearTechnical & Web Content29 days ago
- Our burgeoning technology firm seeks a driven Technical Writer versed in explaining complex processes through comprehensive documentation. Located in Chula Vista, we are in pursuit of a collaborative communicator who can turn sophisticated software functionalities into accessible resources for our expanding customer base. As our new Technical Writer, you'll engage with engineers and product managers to grasp the ins and outs of our cutting-edge solutions and then synthesize them into user-friendly guides, API documentation, and troubleshooting resources. **Core Responsibilities:** * Craft clear, concise, and well-organized documentation for software products. * Collaborate with development and QA teams to understand product features and workflows. * Update existing documentation to reflect product changes and new releases. * Develop and maintain a comprehensive library of technical documentation. * Create tutorials, examples, and other educational materials to assist users. * Participate in documentation review processes to ensure accuracy and consistency. * Optimize documentation for search and discoverability. **Essential Qualifications:** * Proven field experience in technical writing or a closely related area. * Exceptional aptitude for explaining intricate technical ideas in a clear and accessible style. * Acquaintance with documentation tools and content management systems. * Background knowledge of software development lifecycles and methodologies. * Ability to operate independently and collaboratively in a dynamic atmosphere. * Exemplary communication and interpersonal abilities. * Portfolio that showcases expertise in creating technical documentation. **Intellectual Foundation:** A bachelor's degree in English, Technical Communication, Computer Science, or a related academic background is favorably regarded. Experience over education is greatly respected if a candidate can demonstrate technical acumen and proficiency in clear, accurate writing. Candidates with relevant certifications or extensive coursework will be given priority. **The Deal:** * A compensation package that reflects your field experience and know-how. * Subsidized medical, dental, and vision plans. * Generous paid time off policy and observed company holidays. * Potential for both hybrid (on-site/remote) or completely remote work models. * Professional growth pathways that support learning and skill cultivation. * Engaging company environment with organized team-building endeavors. * The opportunity to impact our quickly scaling technological presence from right here in Chula Vista. Help us make our software understood!Chula Vista, CAHybrid & RemoteFull-time & Part-time$65,000 - $85,000 per yearTechnical & Financial Writingabout 1 month ago
- We're currently seeking a meticulous and insightful Technical Writer in Fort Wayne, IN, to craft clear and concise documentation for our expanding suite of software solutions. Our commitment to providing exceptional user experiences starts with outstanding technical communication, and that's where you come in. As our new Technical Writer, your primary responsibility will be to translate intricate technical concepts into easily digestible guides, manuals, and tutorials for our diverse user base. You will collaborate closely with software engineers, product managers, and support teams to gather information, refine content, and ensure accuracy. **Your Key Contributions:** 1. Develop and maintain comprehensive technical documentation, including user manuals, API documentation, troubleshooting guides, and release notes. 2. Collaborate with cross-functional teams to gather information on product features, functionality, and changes. 3. Ensure the accuracy, clarity, and consistency of all technical documentation. 4. Create diagrams, illustrations, and screenshots to enhance understanding. 5. Maintain and update existing documentation to reflect product updates and enhancements. 6. Manage the documentation lifecycle, from planning to publishing. 7. Adapt writing style and tone to suit different audiences, from end-users to developers. **What You Should Bring to the Table:** * A proven background in technical writing, with a portfolio showcasing your ability to simplify complex topics. * Familiarity with software development lifecycles and agile methodologies. * Solid grasp of various documentation tools and formats (e.g., Markdown, HTML, XML). * Exceptional attention to detail and a commitment to accuracy. * Strong communication and collaboration skills. * The capability to work both independently and as part of a team. * Prior exposure to documenting APIs, SDKs, and other developer-focused content is highly valued. **Why Join Our Team?:** * Competitive remuneration and robust benefits package, inclusive of health, dental, and vision coverage. * Adaptable hybrid work format with options for both on-site collaboration and remote work. * Continuous professional evolution opportunities through mentorship initiatives, specialized workshops, and comprehensive training programs. * A supportive and inclusive work setting that honors diversity and ingenuity. * Prospects for vocational advancement and enhanced responsibilities as the company expands. * A cooperative team where your thoughts are prized, and your donations make a genuine impact. * Access to state-of-the-art instruments and frameworks to enhance your technical writing proficiency. If you possess a zeal for simplifying difficult concepts and generating informative, user-friendly content, we inspire you to put forth an application. Become a member of our team and aid us in delivering remarkable software experiences via phenomenal technical communication. We are eager to see your application!Fort Wayne, INHybridFull-time & Freelance$60,000 - $80,000 per yearTechnical & Web Contentabout 1 month ago