2 jobs found
- A cutting-edge, hybrid-work software development firm in Fort Worth needs a Technical Writer who can translate highly complex system operations and software functionality into crystal-clear user documentation. This isn't your typical "update the manual" role; we're looking for someone to craft documentation that anticipates user needs and actively minimizes support tickets. **Your Core Contributions** * **Clarity Architect:** Transform intricate code and software architecture into easily digestible, end-user guides, API documentation, and troubleshooting resources. * **Workflow Cartographer:** Map out typical user workflows within our software suite, then create corresponding training materials that accelerate user onboarding and boost proficiency. * **Content Navigator:** Develop a user-friendly content library, complete with advanced search functionalities, that will facilitate knowledge discovery. * **Version Vanguard:** Diligently update documentation with each new software release, guaranteeing that all information remains timely and precise. * **Data-Driven Documenter:** Monitor support tickets and user feedback, identifying knowledge gaps and producing content that addresses prevalent concerns. **Background That Matters** * A bachelor’s-level grounding in a tech-adjacent field, such as computer science or engineering, matched with phenomenal communication proficiencies. * Demonstrable history in composing technical documentation for software applications (a compelling portfolio is crucial). * Expert knowledge of document design methodologies and proficiency with software tools for tech writing (e.g., MadCap Flare, DITA). * An innate knack for decoding abstract technical data and re-framing it for consumption by non-technical audiences. * Experience working in an Agile environment and the ability to adapt rapidly to altering specifications and deadlines. * Ability to thrive independently while contributing effectively as part of a close-knit, high-performing tech team. **Perks of the Position** We know work-life balance is not just a buzz phrase; we value it. Enjoy a competitive salary paired with a comprehensive benefits package, plus generous PTO and ample opportunities for professional development. Enjoy the flexibility of our hybrid working environment and the support needed to elevate your technical communication craft. **Your Growth Trajectory** With our accelerated growth path and commitment to recognizing technical communication talent, expect to quickly develop the tools and access to expertise required to evolve into a Senior Technical Writer. We will mentor your efforts toward technical project ownership, potential people management pathways, and involvement in enterprise-level product lifecycle phases. We’re investing in you to deliver the content leadership our scaling efforts require.Fort Worth, TXHybrid/RemoteFull-time$75,000 - $95,000 yearlyTechnical Writing2 days ago
- Our client, a cutting-edge marketing firm in Fort Worth, requires a skilled freelance technical writer for remote collaboration. They need someone ready to transform complex IT concepts into easily digestible guides and documentation. They don’t need a creative writer; they need someone with a knack for details and procedures. If you're a clear and methodical individual looking for remote flexibility, keep reading. **Your Responsibilities Will Include** * Developing in-depth, step-by-step tutorials and guides covering new features for the client's core software. * Producing and updating detailed API documentation for developers, ensuring clear usage examples. * Creating and maintaining a comprehensive knowledge base to address common customer questions and troubleshoot problems. * Contributing to the style guide to improve consistency and clarity across all documentation. * Working directly with software developers and product managers to acquire a comprehensive understanding of features and functionality. * Actively participating in documentation reviews to enhance precision and effectiveness. **Ideal Candidate Profile** * Demonstrates proficiency in converting complex technical concepts into easily digestible documentation for a non-technical audience. * An experienced technical writer, ideally with a focus on SaaS software documentation. * Familiarity with markdown, reStructuredText, or similar markup languages used for documentation. * Practical experience with version control systems like Git to track changes to documentation. * A solid grasp of API documentation and generating it with tools like Swagger or similar. * You’ve probably mastered the art of time management and consistently meeting deadlines. * Ability to collaborate effectively in a remote environment, demonstrating autonomy and responsiveness. **What's In It for You?** * This freelance role comes with competitive compensation, acknowledging your value and contributions. * Enjoy the convenience of working remotely, from your Fort Worth home or anywhere in the world. * The client strongly encourages continuous training and offers resources to further hone your skill set. * The team values collaborative input, and you'll have the opportunity to influence their technical writing approach. * See your documentation have a positive, meaningful impact on software users. * Flexible project timelines that can accommodate your schedule, ensuring work-life balance. If you are a meticulous freelance writer with a drive to simplify complex subjects, the client would like to hear from you. Your detailed understanding of translating tech language for all users and your ability to complete all requirements on time make you a valuable asset to the documentation needs. The ideal applicant should want to join the team immediately, and contribute greatly to user resources.Fort Worth, TXRemote / HybridFreelance$40 - $60 per hourTechnical & Marketing7 days ago