125 jobs found
- Our Raleigh-based software firm seeks a dedicated Technical Writer to bridge the gap between our complex technology and our diverse user base. We’re not looking for someone who can just write – we need a communicator who understands technology deeply and can explain it clearly and concisely. This is more than a documentation role; it’s an opportunity to shape the user experience and contribute directly to customer satisfaction. **Primary Role Objectives** * Craft and maintain comprehensive technical documentation, including user manuals, API references, troubleshooting guides, and knowledge base articles. This involves understanding intricate software functionalities and converting them into easily digestible content. * Collaborate with software engineers, product managers, and support staff to gather information and ensure the accuracy of technical materials. This collaboration ensures our documentation accurately reflects the latest features and changes. * Develop training materials and tutorials for both internal teams and external users, empowering them to maximize the value of our software solutions. These training modules must be engaging and effective. * Continuously improve our documentation processes, style guidelines, and content strategy. We encourage innovation in how we approach technical communication. * Analyze user feedback and support requests to identify areas where documentation can be enhanced, reducing customer friction and improving overall product usability. Proactive documentation improves our customer experience. * Manage documentation version control and maintain a centralized repository of technical resources. Organization is key to accessibility. **Core Competencies** * A background in technical writing, ideally with experience in the software industry. Understanding software development lifecycles is a plus. * A proven ability to understand complex technical concepts and translate them into clear, concise, and user-friendly documentation. Clarity is the most critical skill. * Proficiency in documentation tools such as MadCap Flare, DITA, or similar platforms. We use industry-standard tools. * Exceptional writing, editing, and proofreading skills. Grammar and attention to detail are crucial. * Strong collaboration and communication skills. You'll work with various teams. * Familiarity with Agile development methodologies and continuous integration/continuous delivery (CI/CD) pipelines. Understanding agile processes enhances your collaboration. **Educational Journey & Relevant Background** * A bachelor’s degree in technical writing, computer science, or a related field. Formal education in technical communication is preferred. * A minimum of three years of hands-on expertise as a technical writer. Direct, relevant experience is essential. * A portfolio of technical writing samples that demonstrates your ability to create clear and effective documentation. We need to see your writing in action. **Employee Benefits Package** We offer a comprehensive benefits package designed to support your professional and personal well-being: * Competitive salary commensurate with experience. * Health, dental, and vision insurance. * Paid time off and holidays. * Professional development opportunities. * A collaborative and innovative work environment. **About Us** We are a Raleigh-based software firm committed to providing innovative solutions to our clients. We pride ourselves on our collaborative culture and our dedication to customer satisfaction. We’re seeking a Technical Writer who shares our passion for excellence and is eager to contribute to our continued success.Raleigh, NCOn-site or RemoteContractor or Full-Time$65,000 - $85,000 per yearTechnical & Content Marketingabout 2 months ago
- Our expanding firm needs a Technical Copywriter situated in Kansas City, MO, to translate complex concepts into easily digestible documentation. Our product roadmap is ambitious, and we need someone who can jump in and immediately contribute to its success. This isn't about just writing, it's about being the critical bridge between our engineering feats and our users' understanding. **Project Contributions** * **Documentation Development:** Translate product features into user manuals, tutorials, and API documentation. * **Content Editing:** Refine existing content for clarity and accuracy. * **Cross-functional Collaboration:** Work with engineers, product managers, and support staff to gain insight on product updates and user needs. * **Content Management:** Organize documentation in an accessible manner on our knowledge base. * **Stay Informed:** Keep abreast of technical advancements and emerging documentation practices. **Expertise Profile** * **Technical Background:** Proven experience in technical communication or a related field. An education in computer science is helpful, but practical experience trumps theoretical knowledge. * **Copywriting Prowess:** Superb writing and editing skills. * **Problem-Solving Acumen:** Ability to analyze intricate systems and simplify explanations. * **Independent Worker:** Capability to thrive in a self-directed, autonomous atmosphere. * **Attention to Detail:** Unwavering commitment to producing faultless content. **Why You'll Enjoy This Position** We appreciate the talent that you possess and are pleased to provide an enticing total rewards plan. This includes * Comprehensive medical, dental, and vision insurance, securing you and your family’s health needs. * Robust retirement savings plans including a generous matching system, guaranteeing a steady financial outlook. * Numerous opportunities for professional advancement and upskilling programs to improve your skill sets. * Flexible and generous vacation and personal days. This allows you to efficiently manage your responsibilities. This results in excellent life satisfaction. And productivity. And the best personal life As a company in Kansas City, we embrace a work-hard, play-hard mentality. If you are a seasoned Technical Copywriter ready to take the reins and produce game-changing content, then this is for you. Apply now!Kansas City, MOHybrid & On-siteFull-time & Contractor$65,000 - $85,000 yearlyTechnical & Copywritingabout 2 months ago
- Our team in Corpus Christi seeks a meticulous Technical Writer to enhance the clarity and user-friendliness of our product documentation. If you're passionate about transforming complex technical details into accessible user guides, we encourage you to explore this full-time, on-site role. You will play a crucial role in ensuring our users maximize the value of our products through accurate and comprehensive instructions. This position offers the flexibility of occasional freelance assignments, as needed. **Role Essence:** As our Technical Writer, your primary responsibility is to create and maintain high-quality technical documentation, including user manuals, API references, troubleshooting guides, and tutorials. Your talent in simplifying complex information will be invaluable in enabling our users to navigate our product suite easily. You will closely collaborate with engineering, product, and support teams to understand product details and translate them into easy-to-understand materials. **Key Objectives Include:** 1. Composing and maintaining up-to-date product documentation. 2. Collaborating with product development teams to understand new features and functionalities. 3. Creating tutorials, how-to guides, and other forms of documentation to enhance user understanding. 4. Reviewing and editing existing documentation for accuracy and clarity. 5. Implementing user feedback to improve documentation quality. **Skill Set & Personal Attributes:** * A bachelor’s degree in a technical field or equivalent experience. * Prior background in technical writing or documentation creation. * Adeptness at grasping complex technical concepts and articulating them clearly. * Proficiency with documentation tools (e.g., MadCap Flare, Adobe FrameMaker). * Exceptional written and verbal communication aptitude. * Outstanding ability to work both independently and collaboratively within a team environment. * Detail-oriented approach with strong analytical and problem-solving abilities. **Organizational Privileges:** At our Corpus Christi facility, you will discover a rewarding work setting supported by these comprehensive employee perks: * Robust Medical, Dental, and Vision coverage * Eligibility for a 401(k) plan complete with an employer contribution component * An expansive collection of paid time off hours alongside observed company holidays * Continuing instruction opportunities facilitating career path enhancement * Engagement possibilities regarding group philanthropic endeavors Our location is strategically situated close to the port and petrochemical industries, with connections to a vibrant local food scene and numerous opportunities to enjoy nature. **Equal Opportunities Pledge:** Our equal opportunities commitment means everyone enjoys protection, regardless of identity facets. Each individual receives impartial appraisal promoting fair growth opportunities founded on proficiency rather than demographic origins.Corpus Christi, TXRemote, On-siteFull-time, Freelance$60,000 - $75,000 per yearTechnicalabout 2 months ago
- We're on the hunt for a detail-oriented Technical Writer to bolster our documentation efforts. As our resident documentation guru in St. Paul, you will transform intricate technical data into accessible and engaging user-friendly material. This role offers a chance to shape the user experience through thoughtful documentation that addresses pain points, enhances comprehension, and streamlines the utilization of our platforms. **Your Core Focus** * Creation & Upkeep: Compose, revise, and sustain comprehensive technical documentation, encompassing user manuals, API references, troubleshooting guides, and installation procedures. * User Insight & Enhancement: Collaborate closely with engineering, product management, and customer support squads to amass information for documentation enhancements. * Simplicity & Clarity: Uphold consistent formatting standards while crafting lucid, concise, and error-free writing that facilitates user understanding. * Feedback Loop: Actively solicit user input and incorporate it into updates to optimize document relevance. * Stay Ahead of the Curve: Preserve up-to-date knowledge of industry writing benchmarks and proactively apply them. **What Makes You a Solid Candidate?** * Industry Experience: Hands-on expertise in producing technical documents for a SaaS or cloud environment. * Technical Inclination: Comfort navigating various operating systems and familiarity with markup languages (like XML or Markdown). * Collaborative Aptitude: Ability to engage with different teams to gain crucial documentation intel. * Problem-Solving Skillset: Keen to solve complex problems and succinctly explain solutions. * Software Proficiency: Familiarity with help authoring tools and content management systems (CMS). **Beneficial Skills & Experience** * A foundational understanding of SEO and digital marketing would boost content findability. * Background or hands-on expertise with Madcap Flare, Oxygen XML Editor, or similar technical writing programs. **Perks for the Right Fit** At our company, we recognize and compensate talent appropriately. We value our contributors and, hence, we created a comprehensive benefit offering. * Financially Sound: Receive competitive base salaries plus yearly bonus. * Vacation Package: Ample paid time off to recharge, take a long trip, and do not worry for a while. And the basic package begins with four weeks off. Isn’t it just unbelievable? Then consider additional personal time and all the main public holidays that are celebrated in the US. * Insurance Bundle: Options covering medical, vision, and dental insurance. No more anxiety related to health issues: you will be covered in any case. * Advanced Career Possibilities: Numerous venues for professional escalation within the firm, alongside resources to endorse your skill upgrade. * Healthy Mindset: Well-being activities and mental health initiatives so you can have a normal life. * Flexible Schedules: The chance to shape your schedules and mix remote and on-site working as it suits your needs, within reasonable policies. Be part of a place that is rapidly scaling with the opportunity to carve a niche and meaningfully impact the overall client journey! In St. Paul, we're proud to foster an inclusive environment where diverse skills and contributions are welcomed and celebrated.St. Paul, MNRemote/On-siteFull-time$75,000 - $95,000 per yearTechnical Writingabout 2 months ago
- Our team needs a detail-oriented and versatile technical writer to join our expanding documentation efforts. The ideal applicant has a passion for breaking down complex systems into understandable, concise guides and tutorials. We are a leading software company that provides innovative solutions for data management and analytics. Our technical writing team is crucial for ensuring that our users can effectively utilize our products and services. This role is an excellent opportunity to influence the user experience and help shape the future of our products. **Essential Responsibilities:** * Create and maintain comprehensive documentation for our software products, including user manuals, API references, and troubleshooting guides. * Collaborate closely with developers, product managers, and support engineers to gather technical information and ensure accuracy. * Transform intricate technical data into straightforward and easily understandable formats suitable for diverse audiences. * Develop and maintain a consistent writing style and adhere to company documentation standards. * Participate in documentation reviews and incorporate feedback to enhance the quality and clarity of our guides. * Manage multiple documentation projects simultaneously while adhering to timelines and delivery expectations. * Keep informed of industry best practices for technical documentation and user experience. **Professional Background:** * A proven history in technical writing, preferably in the software or technology sector. * Exceptional writing and communication abilities, with a demonstrated capability to elucidate intricate concepts in plain language. * Working understanding of software development life cycle and documentation processes. * Skillful use of technical writing tools such as MadCap Flare, Confluence, or similar platforms. * Background using version control systems such as Git. * Practical grasp of API documentation and common programming languages. * Experience creating tutorials, FAQs, and other self-service support content. **Company Perks:** At our company in Washington, DC, we prioritize a supportive work atmosphere and comprehensive benefits package: * Competitive salary and performance-based incentives. * Complete medical, dental, and vision insurance programs. * Significant paid time off, incorporating holidays, vacation, and sick leave. * Opportunities for expert development and advancement inside the business. * Employee assistance programs, providing mental health and well-being resources. * Regular company events and team-building activities. * Cutting-edge equipment and resources to succeed on the job.Washington, DCOn-siteFull-time$75,000 - $95,000 yearlyTechnical Writingabout 2 months ago