77 jobs found
- We are looking for a sharp technical writer to bolster our growing documentation team. Our software, used by medical professionals across the country, is becoming increasingly complex, and we need someone who can translate intricate processes into simple, easy-to-understand user guides, API documentation, and troubleshooting manuals. As our technical writer in Minneapolis, you'll be instrumental in improving user experience and reducing support requests. **Responsibilities Include:** * Authoring, editing, and maintaining technical documentation, including user manuals, API guides, and release notes. * Collaborating with software engineers, product managers, and support teams to understand product functionality and translate it into clear, concise documentation. * Conducting thorough research on technical topics to ensure accuracy and completeness of documentation. * Creating diagrams, illustrations, and other visual aids to enhance understanding. * Ensuring documentation is consistent with company branding and style guidelines. * Managing documentation repositories and version control. * Identifying and addressing gaps in existing documentation. * Participating in documentation review cycles and incorporating feedback. * Staying up-to-date with industry trends in technical communication. * Optimizing documentation for search engine discoverability. **Skill Cultivation & Background:** * A minimum of 3 years of professional journey as a technical writer or similar role. * Superb writing, editing, and proofreading proficiencies. * Familiarity with software development lifecycles and agile methodologies. * Hands-on expertise with documentation tools, such as MadCap Flare, Confluence, or similar. * Practical knowledge of API documentation and related technologies (REST, JSON). * Working history with version control systems (Git). * Capacity to comprehend complex technical concepts and translate them into understandable language. * Intellectual foundation: Bachelor’s degree in technical communication, English, computer science, or a related field. * Bonus: Skill cultivation with video creation and editing. **What We Bring to the Table:** As a rapidly expanding software company deeply embedded in Minneapolis's growing tech sector, we believe in offering a robust and comprehensive compensation package. We provide competitive pay commensurate with experience and proficiency. Besides that, we believe in an inclusive culture fostering growth: * Health insurance: Comprehensive medical, dental, and vision plans available from day one. * Time Off: Generous paid time off policy, encompassing vacation, sick leave, and personal days. * Learning fund: budget for conferences and courses. * 401(k) plan: Contribute to our company supported 401k * Company events: Regular team-building activities and social events in Minneapolis. * Public transport benefits: For onsite workers, we offer a monthly metro pass. * Onsite Perks (if applicable): free coffee from a local Minneapolis roasterMinneapolis, MNOn-site, RemoteFull-time$70,000 - $90,000 per yearTechnical, Medical15 days ago
- We're on the lookout for a detail-oriented Technical Writer in Jersey City, NJ, to help us develop and maintain comprehensive documentation for our cutting-edge software products. As a pivotal member of our tech team, you'll translate complex technical information into clear, concise, and user-friendly guides, manuals, and online help resources. If you excel at making complicated subjects accessible and have a passion for precision and accuracy, we want to hear from you! **Essential Duties and Responsibilities:** * Develop and maintain comprehensive documentation suites, including user guides, API documentation, developer tutorials, and troubleshooting manuals. * Collaborate closely with software engineers, product managers, and customer support teams to gather information and ensure documentation accuracy. * Employ exceptional communication techniques to demystify intricate technical concepts into easily understandable and engaging content. * Create documentation in a variety of formats (e.g., PDF, HTML, online help systems) to suit our audience's different consumption preferences. * Consistently improve existing documentation based on user feedback, usage metrics, and internal updates. * Stay updated on the latest industry standards and technical writing tools to optimize the efficiency and quality of documentation processes. * Organize and structure information logically to provide intuitive navigation within our documentation resources. **Required Experience:** * A demonstrated history of creating detailed, accurate, and engaging technical documentation for a diverse array of users. * Familiarity with standard methodologies like Agile or Waterfall development to seamlessly integrate documentation development into product lifecycles. * Deeply curious and dedicated to continually enhancing knowledge of software products and technical concepts. * Demonstrable competency in mastering the latest software and tools utilized in creating and publishing top-tier documentation. * Possession of sharp analytical and problems-solving competencies in independently deciphering challenging concepts or troubleshooting technical documentation. * Bachelor’s degree in English, technical communications, computer science, or a relevant discipline. **Our Benefits Include:** * Competitive salary complemented by a robust health insurance coverage (medical, dental, vision). * Contribution toward retirement through our matching 401(k) plan, with financial consulting available to strategically plan your long-term financial prosperity. * Professional growth opportunities through continuous learning, including trainings, educational programs, workshops and conference attendance opportunities to sustain progress and advancement. * Abundant paid leave, incorporating comprehensive holiday benefits to ensure satisfactory harmony between working life and downtime. * Perks and fringe benefits, which encompass wellness resources (gym memberships) and flexible remote operations, customized for work-life requirements. * Cultivating collaborative opportunities among a skilled and enthusiastic cohort where you influence significant developments. With us, influence is crucial as our company builds toward impactful and transformative future software achievements. We emphasize your influence so our product vision translates to reality!Jersey City, NJRemoteFull-time$80,000 - $100,000 per yearTechnical & Content Marketing16 days ago
- Our product team in Seattle needs a technical writer to craft compelling, user-friendly documentation for our growing suite of developer tools. As our new Technical Writer, you will be responsible for creating clear, concise, and accurate documentation that empowers developers to effectively utilize our platform. Your focus will be on explaining complex technical concepts in an easily digestible manner, ensuring developers have the resources they need to build amazing things. **Key Objectives:** * **Authoring Mastery:** Produce high-quality technical documentation, including API reference guides, tutorials, and integration examples. * **Clarity Champion:** Translate complex technical information into clear, concise, and accessible content. * **Content Strategy:** Develop and maintain a comprehensive documentation strategy that aligns with product roadmap and developer needs. * **Collaboration Ace:** Work closely with engineers, product managers, and support teams to gather information and ensure accuracy. * **Documentation Refinement:** Continuously improve documentation based on user feedback and internal review. **What You'll Tackle:** * Craft and maintain API documentation, SDK guides, and developer tutorials. * Create sample code and integrate into documentation for easy understanding. * Manage and update a knowledge base for common developer questions. * Gather feedback from developers on how to improve our product documentation. * Participate in sprint planning and reviews to learn new product changes. * Stay up-to-date with the latest technology trends and industry standards in technical communication. **What You'll Bring:** * Solid understanding of software development concepts. * Superb writing, proofreading, and editing skills. * Capacity to read, interpret, and comprehend highly technical documentation. * A portfolio demonstrating outstanding technical writing proficiency. * Exceptional communication and interpersonal skills to interact effectively with team members. * Proven experience documenting APIs, SDKs, and complex software systems. **Why This Role Rocks:** Our mission is to empower developers with the best tools in the industry. We value clarity, simplicity, and efficiency. We have been located in the heart of downtown Seattle since 2010. Some perks and benefits include: * Unlimited vacation time: Take the time you need to rest and recharge. * Healthcare benefits: Multiple choices for vision, dental, and medical plans. * Stock options: Owning a part of the company allows everyone to participate in our collective success. * Professional development: Receive money annually to enhance your craft, in whichever way you choose.Seattle, WAOn-siteFull-time$90,000 - $120,000 per yearTechnical Writing & Web Content16 days ago
- We're seeking a detail-oriented Technical Writer in Tucson, AZ, to join our expanding engineering support team. Our company pioneers innovative solutions in industrial automation, and our documentation plays a critical role in helping our customers understand and implement our technologies. If you are a technical communicator with a knack for simplifying intricate processes and conveying technical information with precision and clarity, we want to hear from you. Your primary focus will be developing, updating, and maintaining a comprehensive suite of technical documents, ensuring our clients are equipped with the knowledge to maximize the potential of our systems. **Core Objectives** * Craft and revise detailed technical manuals, user guides, installation guides, and troubleshooting documents. * Collaborate closely with engineers and product managers to gain thorough insights into product functionality and updates. * Manage and update existing documentation to maintain accuracy and relevance. * Create diagrams, flowcharts, and other visual aids to support written content. * Maintain a uniform voice and adhere to company style guidelines. * Contribute to the ongoing development and maintenance of our documentation processes and standards. **Skill Cultivation & Hands-On Expertise** * Proven background in technical writing, preferably within the industrial automation or related tech sector. * Proficiency in authoring tools such as MadCap Flare, Adobe FrameMaker, or similar. * Solid understanding of engineering concepts and technical specifications. * Exceptional communication and interpersonal abilities, including translating technical jargon into user-friendly language. * Excellent attention to detail and organizational skills. * Familiarity with version control systems like Git. **What Makes You A Standout?** * Experience with creating documentation for software and hardware. * A passion for continuous learning and adaptation to new technologies. * Comfort working in a fast-paced, dynamic environment. * An eye for identifying and resolving inconsistencies in technical documentation. * Prior exposure to working with engineers and other technical experts. **Total Rewards Package** We offer a complete benefits package including: Competitive salary commensurate with experience, comprehensive health, dental, and vision insurance plans, generous paid time off policy, including vacation, sick leave, and holidays, 401(k) plan with company match, professional development opportunities, including access to online courses and industry conferences, and a collaborative and supportive team environment focused on growth and innovation. This position is on-site in our Tucson facility, allowing for direct engagement with our engineering teams and hands-on learning experiences with our automation technologies. We believe that this physical presence fosters creativity and ensures quality.Tucson, AZOn-siteFull-time$65,000 - $85,000 yearlyTechnical16 days ago
- Our Albuquerque-based company seeks a detail-oriented technical copywriter to create clear, concise documentation for our cutting-edge technology solutions. Our customer base spans a wide range of industries, demanding an ability to translate complex jargon into accessible, user-friendly language. We value precision and a dedication to crafting exceptional user experiences. **Primary Responsibilities:** 1. **Produce Technical Documentation:** Develop comprehensive guides, manuals, and online help resources for our software and hardware products. Document new features and updates, ensuring clarity for diverse user skill levels. 2. **Collaborate with Engineering:** Partner with software engineers, product managers, and quality assurance teams to obtain an in-depth understanding of our technology offerings. Translate technical specifications into easy-to-understand prose. 3. **Maintain Documentation Standards:** Enforce consistent formatting, style, and terminology across all documentation. Establish and maintain a documentation repository, version control system, and style guides. 4. **Gather User Feedback:** Solicit user feedback on existing documentation and use data to make ongoing improvements. Incorporate bug reports and user suggestions into revised documentation. 5. **Content Localization Oversight**: Supervise localized content projects, including terminology, style and cultural adaptation in close alignment with in-house linguists. **Desired Traits:** * Solid background in technical writing principles and methodologies. * Exceptional command of the English language, possessing a keen eye for grammar, punctuation, and style. * Working knowledge of software development lifecycles and documentation workflows. * Ability to learn and master new technical concepts quickly. * Adaptable, thrives on learning new industry-specific micro-terminologies. **What We Offer:** * A chance to make a tangible contribution to our product success. * Opportunities for advancement within a fast-growing company. * Collaborative work environment with bright and engaged team members. * A comprehensive benefits package: Health insurance, paid time off, professional development. We're committed to innovation and providing an empowering work environment for all team members. If you possess a deep understanding of technology, coupled with exemplary written and communication skills, we want to hear from you. Apply today and help us empower our customers with accessible, user-friendly documentation!Albuquerque, NMRemoteFull-time/Freelance$60,000 - $80,000 yearlyTechnical & Copywriting17 days ago