We're on the lookout for a detail-oriented Technical Writer in Jersey City, NJ, to help us develop and maintain comprehensive documentation for our cutting-edge software products. As a pivotal member of our tech team, you'll translate complex technical information into clear, concise, and user-friendly guides, manuals, and online help resources. If you excel at making complicated subjects accessible and have a passion for precision and accuracy, we want to hear from you!
Essential Duties and Responsibilities:
- Develop and maintain comprehensive documentation suites, including user guides, API documentation, developer tutorials, and troubleshooting manuals.
- Collaborate closely with software engineers, product managers, and customer support teams to gather information and ensure documentation accuracy.
- Employ exceptional communication techniques to demystify intricate technical concepts into easily understandable and engaging content.
- Create documentation in a variety of formats (e.g., PDF, HTML, online help systems) to suit our audience's different consumption preferences.
- Consistently improve existing documentation based on user feedback, usage metrics, and internal updates.
- Stay updated on the latest industry standards and technical writing tools to optimize the efficiency and quality of documentation processes.
- Organize and structure information logically to provide intuitive navigation within our documentation resources.
Required Experience:
- A demonstrated history of creating detailed, accurate, and engaging technical documentation for a diverse array of users.
- Familiarity with standard methodologies like Agile or Waterfall development to seamlessly integrate documentation development into product lifecycles.
- Deeply curious and dedicated to continually enhancing knowledge of software products and technical concepts.
- Demonstrable competency in mastering the latest software and tools utilized in creating and publishing top-tier documentation.
- Possession of sharp analytical and problems-solving competencies in independently deciphering challenging concepts or troubleshooting technical documentation.
- Bachelor’s degree in English, technical communications, computer science, or a relevant discipline.
Our Benefits Include:
- Competitive salary complemented by a robust health insurance coverage (medical, dental, vision).
- Contribution toward retirement through our matching 401(k) plan, with financial consulting available to strategically plan your long-term financial prosperity.
- Professional growth opportunities through continuous learning, including trainings, educational programs, workshops and conference attendance opportunities to sustain progress and advancement.
- Abundant paid leave, incorporating comprehensive holiday benefits to ensure satisfactory harmony between working life and downtime.
- Perks and fringe benefits, which encompass wellness resources (gym memberships) and flexible remote operations, customized for work-life requirements.
- Cultivating collaborative opportunities among a skilled and enthusiastic cohort where you influence significant developments. With us, influence is crucial as our company builds toward impactful and transformative future software achievements. We emphasize your influence so our product vision translates to reality!