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- Our innovation-focused client in San Francisco needs a tech-savvy Business Writer with a knack for translating complex tech concepts into clear, engaging documentation. This on-site role offers both full-time and freelance possibilities, a rare hybrid in our quickly evolving landscape. **Your Mission at the Core** At its foundation, your role as a Business Writer will revolve around taking technical data, information, and frameworks to craft easily accessible and digestible documentation. The output of this role will range from internal knowledge bases to customer-facing tutorials, you’ll be creating materials that empower everyone to excel using our tech. A love of and aptitude to understand complex software and platforms will serve you well. **Deliverables That Will Be Expected of the Position:** * **Content Creation Excellence**: Produce a wide range of documents, including but not limited to user guides, API documentation, training materials, and internal process outlines. * **Technical Translation Wizardry**: Transforming technical jargon into straightforward language understandable by varying technical levels. In short, simplifying tech for the every person. * **Collaboration at Its Finest**: Interact seamlessly with engineers, product managers, and support teams to capture accurate details and deliver effective materials. * **Editing to the Nth Degree**: Ensuring all material is not just easily understandable but precise, concise, and polished before deployment. * **Up-to-Date Methodology Expertise**: Stay informed regarding industry standards related to content style and technology. * **Content Strategy Influence**: Make an impact on our content strategy with thoughtful ideas on organizing, creating, or refining documentation across all channels. **What Makes You Right for this Role** * Industry exposure as a Business Writer, Content Writer, Technical Writer, or a related capacity. * Proven talent in producing diverse content from the beginning of the drafting process to final touches. * A background using a suite of documentation tools such as Confluence, documentation repositories, or similar programs that allow a user to manage a lot of content with various users. * Understanding the nuances of software development and the complexities associated with software platforms. * Phenomenal communications skills both when communicating with team members and articulating processes into the written word. **The Cultural Incentives of the Job** We have a unique culture to support innovation that includes not only financial components like medical coverage and competitive time off, but we also value cultural growth in your journey: * Engage in quarterly team-building exercises. * Have unlimited access to personal and professional development materials. * We’re not micro-managers! You get autonomy in how you choose to work while also being embedded within a cross-functional team of collaborators. * San Francisco benefits and perks!San Francisco, CAOn-siteFull-time, Freelance$90,000 - $130,000 yearlyTechnical, Business Writing21 days ago