77 jobs found
- In the vibrant and fast-paced heart of New York City, we're seeking a detail-oriented and technically savvy Technical Writer to join our growing software development team. If you're someone who enjoys taking complex information and transforming it into clear, concise, and user-friendly documentation, this could be the ideal opportunity for you. As our new Technical Writer in NYC, you'll be responsible for creating and maintaining a comprehensive suite of technical documentation. This will include user manuals, API documentation, troubleshooting guides, release notes, and internal knowledge base articles. Your work will directly impact the success of our users, ensuring they have the resources they need to effectively utilize our software. **Responsibilities That Define Success** * Develop and maintain comprehensive technical documentation, including user manuals, API documentation, and troubleshooting guides. * Collaborate closely with software engineers, product managers, and quality assurance teams to understand product features and functionality. * Conduct thorough research on technical subjects and translate that knowledge into clear and accessible language for a target audience with various skill levels. * Edit, clarify, and improve existing documentation. * Stay up-to-date with the latest industry trends and best practices in technical communication. * Manage documentation updates and revisions based on user feedback and product enhancements. * Participate in the planning and execution of documentation projects, adhering to established deadlines and budgets. **Capabilities for Flourishing Here** * A bachelor's degree in Technical Communication, English, Computer Science, or a related field is desirable. * Proven track record of 3+ years in crafting technical documentation within the software development sector. * Expertise in authoring tools, such as MadCap Flare, Adobe FrameMaker, or similar platforms. * Exceptional writing, editing, and proofreading capabilities, ensuring content is devoid of errors. * An ability to distill complicated technical subject matter into simple, digestible guides. * Strong collaboration and communication skills, effectively interfacing with technical and non-technical teams. * Familiarity with agile development methodologies and documentation workflows. * A portfolio exemplifying skill in delivering succinct and influential technical documentation samples. **Compensation & Perks: Valuing Your Contribution** * Comprehensive medical, dental, and vision insurance * Generous paid time off (PTO) policy, including vacation, sick leave, and holidays * 401(k) retirement plan with company matching * Professional development opportunities and tuition reimbursement * Employee assistance program (EAP) * Flexible work arrangements * A collaborative and supportive work environment in the heart of NYC **Our Firm’s Essence: An Ecosystem of Excellence** We are a cutting-edge software company situated in New York City, known for delivering pioneering solutions across diverse sectors. Our ethos is steeped in innovation, client contentment, and sustained advancement. Becoming a member of our cadre translates to contributing to a community that esteems creativity, partnership, and perpetual education. Immerse yourself in a domain where your contributions are not only recognized but are instrumental in our collective expedition.New York City, NYOn-siteFull-time$80,000 - $110,000 per yearTechnical Writing & Editingabout 1 month ago
- We're a nimble, Durham-based software company looking for a contractor who can blog for us and take our content game to the next level. Not vaporware blog posts filled with fluff, but real, deep dives on the ins and outs of enterprise-level cybersecurity solutions. This position is perfect for the tech-savvy writer who also has a knack for translating complex jargon into something readable. Think about a post that'll actually help someone struggling with multi-factor authentication set up! That's what we're after. **Core Objectives: Making Cyber Easy** * **Produce weekly content:** You'll need to create roughly 2-3 engaging, authoritative articles per week related to cybersecurity, cloud computing, and network infrastructure for publication on our corporate blog. * **Distill tech-heavy ideas:** We expect you to take extremely complex technical ideas and boil them down to simple, engaging takeaways suitable for non-technical business leaders. * **Amp up that organic traction:** Execute SEO strategy, identifying keywords and topics for blog posts that drive targeted traffic, enhance brand authority, and generate qualified leads from the Durham area and beyond. * **Become a community player:** Be open to interacting with other leaders in our field, cross-linking with their sites, and incorporating community-focused narratives into our posts. **You're probably our type if:** * You're a true digital content strategist with a clear understanding of organic growth and user acquisition tactics. * Your professional trajectory displays significant success building audiences for B2B companies through blogging. * You have a high level of technical fluency with cybersecurity topics such as network security, data encryption, and endpoint protection, etc. * You feel confident taking ownership of key performance indicators (KPIs), such as keyword rankings, bounce rates, conversion volume, and time-on-page metrics. **A background that gets our attention:** * A formal learning foundation in journalism, communications, information technology, or a closely related area. * At least three years showing real-world expertise writing and managing high-visibility blogs for cybersecurity companies. * Proven abilities performing rigorous keyword research to guide editorial decision-making. * A mastery level awareness of all modern best practices related to SEO, content strategy, and conversion rate optimization. **Agency Life Perks – Here’s what makes us, us!** * **Durham Focused**: Yes, we're a Durham, NC shop, and we like to work with local businesses. * **Flex-First Workplace**: A relaxed environment where great work can happen from anywhere. We encourage remote and hybrid opportunities to promote work/life balance. * **Competitive Compensation**: Top-tier salaries commensurate with experience. We appreciate top talent! * **Training Funds**: Personal training is valued. Your growth is a team win! (Think courses at NCCU). * **Uncapped Bonus Plan**: Generous commissions and performance-based bonuses for outstanding achievement, innovation, and leadership. * **Health/Dental/Vision Insurance**: Comprehensive health, dental, and vision benefits packages including prescription drug coverage and mental wellness. * **Generous Vacation & Holiday Policy**: You'll receive ample PTO and paid holidays to spend time with family and friends. * **401(k) Retirement Plan**: We help secure your financial future through our retirement plan with company match.Durham, NCRemote/On-siteFull-time/Contractor$60,000 - $90,000 per yearBlog & Technical Writingabout 1 month ago
- Our rapidly growing digital solutions company needs a detail-oriented Technical Writer in Irvine, CA to produce high-quality documentation that contributes to the overall success of our products. We are committed to providing innovative software to businesses across various industries and need someone who can clearly communicate complex technical information to a broad audience. **Scope of Work** Your main responsibility is to create and maintain technical documentation. This involves everything from detailed user manuals and API documentation to system guides and troubleshooting resources. You'll be working closely with our software engineers, product managers, and customer support teams to gather the necessary information and ensure accuracy. This means becoming familiar with our tech stack and development processes to get the necessary insights. Your aim is to write clear, concise, and user-friendly content that empowers our users to effectively utilize our products. We are not interested in writers who simply paraphrase technical notes - your core skill needs to be the ability to understand complex processes and create simple, accessible content for end users with diverse technical abilities. **Key Functions & Deliverables** * Develop and maintain comprehensive documentation sets, including user manuals, API documentation, and knowledge base articles. * Collaborate with subject matter experts to obtain an in-depth understanding of products and features. * Translate complex technical information into clear, concise, and user-friendly content. * Create tutorials, videos, and other supplementary content to support user understanding. * Ensure documentation is accurate, consistent, and up-to-date. * Participate in documentation reviews and incorporate feedback from stakeholders. * Manage documentation versions, updates, and revisions efficiently. * Contribute to the continuous improvement of documentation processes and standards. * Proactively identify documentation gaps and suggest solutions. **Required Experience & Skillset** * Proven experience as a Technical Writer with a strong portfolio of technical documentation. * Proficiency in writing clear, concise, and user-friendly technical content. * Deep understanding of software development lifecycle and documentation processes. * Familiarity with documentation tools and technologies such as MadCap Flare, Confluence, and Git. * Excellent communication and collaboration skills. * Ability to work independently and manage multiple projects simultaneously. * Detail-oriented with a commitment to accuracy and quality. * Basic understanding of SEO and content optimization practices related to technical content. **Perks & Culture** We have a generous suite of benefits and perks that reflects the value we place on our employees. These offerings are designed to ensure employees are well cared for, have room for growth, and feel comfortable in their everyday work environment. The following represents the best of these options: * Robust medical, dental, and vision insurance coverage, starting on your first day. * A competitive salary commensurate with skills and experience, because your expertise should be valued from day one. * Unlimited vacation, to encourage you to pursue your hobbies and decompress * A fully stocked kitchen, catered lunches, team-building events, because collaboration is key.Irvine, CAOn-site & RemotePart-time / Contractor$30 - $40 per hourTechnical Writing & Copywritingabout 1 month ago
- Join our rapidly expanding technology firm in Louisville, Kentucky, as a Technical Content Specialist. We are at the forefront of developing innovative cybersecurity solutions, and clear, concise documentation is critical to our continued success. This isn't just about writing manuals; it's about transforming complex technical information into accessible and engaging content for diverse audiences, including developers, end-users, and internal teams. **Your Mission as a Technical Content Specialist** * Translate intricate technical concepts into user-friendly documentation, including API guides, user manuals, troubleshooting guides, and training materials. * Collaborate closely with our engineering, product, and support teams to gain a deep understanding of our cybersecurity products and services. * Develop and maintain a consistent style guide to ensure uniformity and clarity across all technical documentation. * Conduct thorough research on emerging cybersecurity threats and trends to create timely and relevant content. * Manage and update our online knowledge base, ensuring that information is accurate, easily searchable, and consistently maintained. * Create engaging multimedia content, such as video tutorials and interactive simulations, to enhance user understanding. * Participate in product development cycles, providing input on documentation needs and potential usability improvements. * Analyze user feedback and usage data to continuously improve the quality and effectiveness of our technical content. **Skills to Help You Thrive** * A background in technical writing, communications, or a related field. Bonus points for a formal degree. * Hands-on mastery of technical documentation tools and platforms (e.g., Confluence, MadCap Flare, Git). * A proven ability to grasp complex technical concepts and articulate them clearly and concisely. * Experience crafting documentation for software or hardware products, ideally in the cybersecurity space. * Exceptional written and verbal communication prowess. * Ability to work both autonomously and collaboratively within a fast-paced, agile environment. * A passion for continuous learning and staying up-to-date on the latest technology trends. **Why Choose Us?** We offer a supportive and growth-oriented work environment where you can directly impact the success of our cutting-edge cybersecurity products. Enjoy a competitive salary, comprehensive health benefits, generous paid time off, and opportunities for professional development. We deeply value work-life balance and foster a culture of innovation, collaboration, and continuous improvement. Plus, being based in Louisville offers a unique blend of city life with a relaxed, community-focused atmosphere. Embrace the chance to contribute to a dynamic organization while enjoying a great quality of life. Join our dedicated team and play a critical role in simplifying cybersecurity for the world. Apply now and take the next leap in your technical content career!Louisville, KYOn-siteFull-time$65,000 - $85,000 per yearTechnical & Content Marketingabout 1 month ago
- We're an established technology company in Las Vegas seeking a diligent and detail-oriented Technical Writer to create and maintain comprehensive documentation for our software and hardware products. If you have a knack for explaining complex concepts in a clear and concise manner and enjoy collaborating with engineers and product managers, this could be the perfect role for you. Your Responsibilities: * Craft detailed user manuals, API documentation, installation guides, and troubleshooting documents. * Collaborate closely with our engineering and product teams to gain an in-depth understanding of our products and technologies. * Transform technical information into easily digestible content for various audiences. * Maintain and update existing documentation to reflect product enhancements and bug fixes. * Work with technical diagrams, screenshots, and other visual aids to supplement written content. * Contribute to the development of style guides and documentation standards. * Review and edit documentation created by other team members. * Ensure all documentation is accurate, consistent, and adheres to industry best practices. * Manage documentation projects from conception to completion, meeting deadlines and staying within budget. * Explore opportunities to enhance documentation processes and improve the user experience. Skills That Make You Shine: * Solid background in technical writing, ideally within a software or hardware development environment. * Capability to comprehend intricate technical concepts and translate them into user-friendly language. * Expertise in documentation tools and technologies, such as MadCap Flare, Adobe FrameMaker, or similar. * Proficiency in using content management systems (CMS) for document storage and version control. * Exceptional writing, editing, and proofreading prowess. * Proven ability to collaborate effectively with technical and non-technical colleagues. * Excellent organizational and project management skills. * A genuine passion for creating high-quality documentation. * Experience in working with agile development methodologies. * Basic familiarity with programming concepts and software development lifecycles. Our Offer to You: We offer competitive compensation and benefits, including medical, dental, and vision insurance, paid time off, and a 401(k) plan. But more than that, we provide a stimulating and collaborative work environment where your contributions will be valued and recognized. We encourage ongoing professional development and provide ample opportunities to learn and grow within the company. Why Las Vegas? Aside from being a global entertainment destination, Las Vegas is also becoming a rising tech hub, offering a relatively low cost of living compared to other major cities and a burgeoning startup scene. With its warm weather, diverse cultural attractions, and proximity to national parks like the Grand Canyon, Las Vegas provides an enviable quality of life. We are committed to creating a diverse and inclusive workplace and encourage all qualified individuals to apply.Las Vegas, NVOn-siteFull-time$75,000 - $95,000 per yearTechnical Writingabout 1 month ago