2 jobs found
- Our growing team in Lubbock, TX, needs a detail-oriented Technical Writer to enhance our user experience through clear and concise documentation. If you excel at explaining complex technical information in a simple and easy-to-understand manner, we want you on our team. We offer both remote and on-site positions with full-time and part-time options to fit your lifestyle. **Your Core Responsibilities:** * Transform intricate technical concepts into user-friendly guides, manuals, and online help resources. * Work closely with developers, engineers, and product managers to gain a profound understanding of our products. * Keep documentation current, ensuring alignment with the most recent product features and updates. * Design and maintain documentation architecture and standards. * Participate in product design reviews to proactively identify documentation requirements. * Create and sustain a comprehensive library of technical documentation, fostering reusability and accessibility. * Incorporate user feedback to improve documentation quality and clarity. * Produce internal knowledge-based articles and tutorials for training purposes. **What Makes You a Great Fit:** * A track record of translating technical jargon into easy-to-understand content. * Mastery in writing clear, accurate, and concise technical documentation. * Expertise in utilizing documentation tools such as MadCap Flare, Confluence, or similar. * Capable of managing numerous projects and adhering to strict deadlines. * Exceptional collaboration and communication capabilities. * Thorough understanding of SDLC methodologies. * Knowledgeable in a range of platforms and operating systems. * Strong investigative mindset to gather and interpret complex information. **What We Provide:** * *Competitive Pay Package:* Receive compensation that acknowledges your experience and talent. * *Health Coverage:* Take advantage of full health, dental, and vision insurance options. * *Work Flexibility:* Decide between remote work and on-site positions and adjustable full-time or part-time schedules. * *Learning Environment:* Advance your skills with access to cutting-edge technology and professional development options. * *Retirement Planning:* Ensure a secure retirement by investing in our robust 401(k) program, which includes company matching. * *Paid Time Off:* Relax and recharge with ample paid vacation days and sick leave. * *Team Involvement:* Team events and regular collaboration ensure we're not just colleagues, but friends. We believe that our people are what drive our company forward and foster innovation. Here at [Company Name], you will collaborate with a team that's driven by growth and thrives on the cutting edge. If you are a passionate individual ready to make a significant impact, apply today!Lubbock, TXRemote, On-siteFull-time, Part-time$60,000 - $80,000 per yearTechnical Writing10 days ago
- Our growing engineering team in Lubbock, TX, is seeking a meticulous and insightful part-time Technical Documentation Specialist. The need stems from a rapid expansion of our software suite, requiring up-to-date and easily digestible documentation for both internal staff and external clients. This isn't simply about recording information; it's about creating a learning ecosystem that allows our users to fully utilize our powerful software solutions. **Key Activities** * Convert complex software processes into clear, concise, and accessible user manuals and API documentation. * Collaborate with software developers, QA testers, and product managers to grasp the underlying function and rationale behind new features and upgrades. * Maintain and update existing documentation to ensure relevance and accuracy. * Generate instructional videos and interactive tutorials to further enhance the user's educational journey. * Develop and manage a content calendar for scheduled documentation releases. * Implement and uphold documentation standards and best practices across the team. * Solicit and act upon user feedback to continuously enhance documentation quality. * Organize and maintain a repository of all documentation materials. **Skills & Experience to Succeed** * An academic background in technical writing, computer science, or a closely related field is helpful. * A solid understanding of software development life cycle (SDLC). * Proficiency with documentation tools such as Confluence, Gitbook, or similar platforms. * Familiarity with API documentation generation using tools like Swagger or Postman. * Exceptional written and verbal communication capabilities. * Capability to work independently and manage priorities effectively. * A proactive approach to problem-solving and a love of intellectual curiosity. * Comfort communicating with various internal teams, as well as some direct client engagement, when necessary. **What Makes this Opportunity Special** This part-time position provides a fantastic opportunity to play a pivotal role in the evolution of our software platform. You will collaborate closely with the core engineering team and have a significant impact on customer satisfaction and product adoption. The role also presents an outstanding opportunity to hone your expertise in technical communication and learn new skills as our product suite continues to grow. We offer a competitive hourly rate, flexible working hours to fit around your other commitments, and the chance to work within a supportive and innovation-focused atmosphere. We are committed to professional growth, and provide funds for your education and industry certifications. Our Lubbock headquarters boasts a collaborative, open-plan workspace that encourages brainstorming and cross-functional collaboration. Our company is deeply rooted in the local community and we participate regularly in local tech meetups and events.Lubbock, TXOn-sitePart-time$25 - $35 per hourTechnical28 days ago