125 jobs found
- Our rapidly expanding downtown Chicago software house needs a detail-oriented Technical Content Specialist. This isn't just about documentation; it's about ensuring our clients, both sophisticated enterprises and tech-savvy startups, understand the power and nuance of our proprietary platform. **Responsibilities: Delving Into the Technical Landscape** * Translate complex software functionalities into clear, concise, and user-friendly documentation. * Produce user guides, API documentation, troubleshooting manuals, and release notes that address different experience levels. * Collaborate closely with software engineers, product managers, and customer support teams to capture and refine the essential information for optimal clarity. * Act as a gatekeeper, maintaining documentation accuracy and relevancy through frequent updates. * Contribute to the evolution of our content standards and guidelines, incorporating user feedback to refine and elevate the user experience. * Explore fresh avenues for delivering information such as interactive tutorials, video explanations, and knowledge bases to bolster user adoption. * Contribute to testing new features and improvements by critically appraising their influence on the user base, emphasizing documentation updates that meet the users' immediate needs. * Drive ongoing SEO initiatives through the execution of technical website changes that further amplify our presence, ensuring top performance via organic strategies and well-coordinated campaigns. **Intellectual Foundation** * A degree or relevant certification in technical writing, English, computer science, or a similar area. * Demonstrated ability to explain complex software features simply and concisely. * Experience with various documentation styles (e.g., Markdown, reStructuredText, OpenAPI/Swagger). * Proficiency with Git and collaborative coding environments. * Familiarity with various content management systems (CMS) and documentation tools. * Exceptional written communication abilities and outstanding analytical capacities. * Strong collaborative and interpersonal capabilities. * A passion for learning and dissecting new technology solutions. **Total Rewards Package** We provide competitive benefits: medical, dental, and vision insurance, a 401(k) with matching contributions, paid time off, holidays, and employee stock option plans. More profoundly, our downtown location offers the vibrancy of Chicago; near the iconic architecture and vibrant culinary spots, it enables excellent chances for work-life harmony within an exciting atmosphere. **Company Culture: Fostering Innovation Through Inclusivity** We foster a culture that celebrates collaboration, innovation, and personal evolution. The successful candidate will show the readiness to accept challenges and contribute directly toward achieving continuous improvements, boosting product acceptance across markets worldwide, while embodying these tenets that describe who we're and the aims that specify our organization. We actively engage a mixed team where every individual feels respected and empowered, promoting creative methods through diverse perspectives and extensive experience. We welcome diverse talents and believe this is what distinguishes us. Chicago culture thrives via shared involvement, ensuring inclusivity, transparency and dedication as primary beliefs.Chicago, ILOn-siteFull-time$70,000 - $90,000 per yearTechnical Content2 months ago
- Our mission-driven organization seeks a diligent and versatile Content Architect to spearhead our efforts in distilling complex programmatic information into engaging and accessible resources for the New York City community. The ideal candidate merges technical prowess with a storyteller's flair, enabling us to extend our outreach and optimize understanding of the services we provide. This role blends content generation, management, and strategy, offering ample opportunities for innovation in a vital city. If you possess a blend of curiosity, attention to detail, and a sincere passion for simplifying the sophisticated, we encourage you to explore how you can serve a pivotal role with our team. **Crafting Informative Narratives** This central function entails taking complex concepts regarding program execution and translating these ideas into blog posts, online guides, and various resources digestible to our constituents. It's not simply about conveying the bare minimum facts but ensuring the context is properly tailored for maximum readability and user comprehension. Examples would include but not be limited to: 1. Concisely explain technical program methodologies through visually rich infographics. 2. Craft step-by-step guidebooks and resource documentation for user onboarding. 3. Work with multiple stakeholders and experts to identify crucial messaging opportunities and insights. **Information Architecture Leadership** You will influence how data is structured, categorized, and retrieved to maintain optimal functionality. This entails regular audits of documentation, implementing versioning best practices, and staying ahead of content drift to verify information remains factual, relevant, and valuable for years. * Overseeing all internal knowledge archives related to company processes. * Refining SEO optimization to make resources easily discovered within New York's diverse web sphere. * Designing taxonomy schemes and nomenclature guides tailored toward content consumers. **Essential Knowledge and Skillset** The applicant should offer practical expertise related to web development technologies, understanding information architecture practices, with a background in communications. * Background knowledge regarding HTML and CSS fundamentals preferred. * Proven capability in developing and administering document control methodologies. * Outstanding written communication skillset focused toward multiple target groups. * Prior hands-on involvement generating user resources and documentation. **Compensation and Benefits Profile** We offer a competitive compensation scheme aligned with non-profit organizational structures, highlighting our strong dedication to enabling growth via: * Competitive salary and health benefits packages with options focused on local New York healthcare groups. * Commitment toward career enrichment possibilities, with stipends allocated toward regional courses. * PTO includes flex-time and compassionate off-days. Join our fast-moving culture dedicated to delivering vital initiatives and impactful results in this one-of-a-kind cityscape. If these prospects appeal to you, we wish to hear your narrative!New York City, NYRemote, HybridContractor, Full-time$70,000 - $90,000 yearlyWeb Content, Technical2 months ago
- We're a pioneering SaaS firm located in the heart of Kansas City's vibrant startup ecosystem, building cutting-edge solutions for the future of decentralized finance. We're not just innovating; we're setting new standards. Right now, our dedicated technical team is looking for a meticulous Technical Writer to ensure our platforms remain intuitive, user-friendly, and exceptionally documented. **Role Overview** As a member of our Kansas City team, you will create, revise, and maintain comprehensive technical documentation for our software products. Your meticulous attention to detail and exceptional writing skills will directly impact user experience, developer understanding, and overall product success. **Core Competencies** * Document intricate software functionalities clearly and succinctly. * Maintain existing documentation, revising based on new software releases and user feedback. * Collaborate with software engineers, product managers, and customer support to gain in-depth understanding of product functionality and requirements. * Manage document version control, ensuring that only the latest accurate information is disseminated. * Produce API documentation for our external developer network, making it effortless to build integrations with our platforms. * Create engaging tutorials and instructional guides that help our customers quickly understand our tools. **Professional Requirements** * Practical mastery of technical writing principles and methodologies. * Industry exposure in software development, with preference shown for SaaS companies. * Demonstrated capability to convert highly technical specifications into digestible, user-friendly documentation. * Working history with document management systems and version control software. * Scholarly preparation in computer science, engineering, or a related technical discipline. * Experience with agile development methodologies, including sprints, user stories, and product backlogs. * Strong written and verbal communication skills. * Attention to detail and commitment to producing precise and high-quality documentation. **Making a Difference** Your work will directly impact user satisfaction, streamline support processes, and enable smoother product adoption across our diverse customer base. The clarity and completeness of our technical documentation are critical to establishing trust and promoting ease of use. **Benefits that Drive** * Comprehensive healthcare plans. * Generous paid time off policy that supports work-life harmony. * Retirement plan that includes contribution matching. * Employee stock options, sharing directly in the firm's achievements. * Flexible work arrangements, encouraging a healthy work-life integration.Kansas City, MOHybridFull-time$60,000 - $80,000 per yearTechnical Writing, Copywriting2 months ago
- We are an innovative SaaS provider headquartered in Atlanta, Georgia. We’re currently seeking a skilled technical writer to bolster our documentation efforts. Our suite of software tools has expanded rapidly, and as such, we need someone detail-oriented who thrives on explaining complex concepts to a diverse user base. This on-site, full-time contractor role offers the chance to join a company that values innovation and collaboration. If you possess a knack for creating clear, concise documentation and have experience with APIs, software development lifecycle, and cloud technologies, we invite you to apply. **Scope of Responsibilities** * Develop and maintain comprehensive technical documentation, including API documentation, user guides, tutorials, and release notes. * Collaborate with product managers, software engineers, and support teams to gather information on new features and product updates. * Create visually appealing diagrams, flowcharts, and illustrations to enhance understanding of complex technical topics. * Edit, clarify, and improve documentation written by other team members, ensuring accuracy and consistency. * Stay current with industry trends and advancements in technical writing tools and methodologies. * Participate in the planning and execution of documentation projects, ensuring adherence to established timelines and quality standards. * Manage documentation versions and maintain an organized repository for all documentation assets. * Contribute to the development of documentation templates and style guides. * Analyze user feedback to identify areas for improvement in existing documentation. * Assist with the creation of training materials and knowledge base articles. **Expertise Profile** * Proven proficiency as a technical writer with a portfolio demonstrating clear, accurate, and well-organized documentation. * Practical expertise in software documentation processes, including the software development lifecycle and version control. * Demonstrated ability to communicate complex technical concepts to both technical and non-technical audiences. * Familiarity with API documentation tools, such as Swagger, Postman, or similar technologies. * Proficiency in using documentation authoring tools, such as MadCap Flare, Confluence, or similar platforms. * Understanding of cloud technologies and platforms, such as AWS, Azure, or Google Cloud. * An inquisitive mind and a passion for learning new technologies. * Exceptional attention to detail and commitment to quality. * A collaborative approach to working with cross-functional teams. * Self-motivated and able to manage multiple projects simultaneously. **Rewards for Your Commitment** We offer competitive hourly rates as a contractor and access to cutting-edge software and technologies. As a valuable member of our team, you'll be provided with ongoing opportunities for professional development through workshops and industry conferences. Furthermore, we promote a collaborative environment in Atlanta, where your ideas are valued and you have the opportunity to influence the direction of our technical documentation. Expect regular performance reviews that foster growth, and contribute to a company where we’re all about learning, innovation, and professional success.Atlanta, GAOn-siteFull-time, Contractor$45 - $60 per hourTechnical Writing2 months ago
- Seeking versatile communications expert in Oakland! We're a quickly-growing startup dedicated to simplifying financial literacy for the modern world, and we need a *Technical Content Strategist* to help us shape our educational materials. Our ideal candidate is passionate about both finance and accessible learning. If you're a natural communicator and a wizard with words, we're eager to hear from you! Let's break down complex ideas together and empower people through engaging content! **The Challenge Ahead:** * Orchestrate a holistic content plan for educational resources related to personal finance, including articles, guides, and micro-learning modules. * Work closely with our team of financial specialists and instructional designers to bridge technical expertise with user-friendly delivery. * Champion consistent branding across all forms of media while optimizing material for organic reach. * Lead keyword research initiatives in line with modern SEO tactics and keep current with all updates to content generation * Manage content output calendars alongside design personnel ensuring well-crafted design in order to convey core messaging goals. * Evaluate campaign performance against identified KPIs; recommend changes where improvement can create elevated traction through increased reader engagement rates, for increased reach * Ensure adherence when reviewing regulatory protocols within heavily mandated industry parameters; monitor alterations and revisions when changes arise impacting the core themes addressed through campaign material dissemination streams **Key Expertise We're Searching For:** * An undergraduate understanding that can highlight and inform decisions in line with content architecture development plus execution timelines * Proven portfolio documenting ability in designing strategy related initiatives focused upon optimizing informational resources geared explicitly around consumer engagement * Extensive competence leveraging platforms, encompassing mediums varying widely across formats- podcasts & vlogs plus documentation software/tools all become utilized from your comprehensive repertoire set. * Demonstrable skill establishing cross disciplinary dialogues between sector-oriented technical teams alongside consumer focus divisions aiming toward improving comprehensive solutions-building workflows synergistically. * Familiarization integrating methodologies incorporating adaptive responsive learning management system applications plus incorporating AI enhancements strategically aligned content delivery aims. **The Perks:** * Competitive hourly or fixed-rate fee depending on project needs (we respect work). * Fully flexible schedules, work when and where the energy is finest. * Possible opportunity growing in concert company progress plus expanding commitment! * Contributing openly within innovative community devoted around altering how average people attain awareness in financial education!Oakland, CARemoteFreelance, Full-time$60,000-$85,000/yearContent Marketing, Technical2 months ago