70 jobs found
- We're a SaaS company focused on revolutionizing the way businesses manage their marketing campaigns. Our user base is rapidly expanding, and we need a skilled technical writer in Tampa, FL, who can transform complex technical jargon into easily understandable guides and documentation. If you thrive in a fast-paced, innovative environment and have a knack for simplifying intricate concepts, this remote contractor role might be your perfect fit. **The Technical Writing Challenge** As our remote technical writer, your main challenge will involve creating clear and concise documentation for our software platform. This includes user manuals, API documentation, tutorials, and troubleshooting guides. Your work will directly impact user satisfaction and reduce the support burden on our customer service teams. You’ll be embedded within the product team, gaining firsthand insight into new features and updates. **What You'll Be Tackling:** * Crafting detailed user manuals and tutorials for both novice and advanced users. * Developing and maintaining API documentation for developers integrating with our platform. * Creating comprehensive troubleshooting guides and FAQs to address common user issues. * Collaborating with engineers and product managers to ensure accurate and up-to-date documentation. * Regularly updating existing documentation to reflect new features and bug fixes. * Optimizing documentation for search engines to improve discoverability. * Designing visual aids, such as diagrams and flowcharts, to enhance understanding. * Maintaining a consistent style and voice across all documentation. * Participating in product testing to identify areas needing clarification in the documentation. **Expertise We Value:** * A proven history in technical writing or a similar role, showcasing a deep comprehension of software documentation principles. * Strong proficiency in content management systems (CMS) and documentation tools (e.g., Confluence, Git). * An academic background, in computer science, engineering, or a related field, demonstrates your grasp of technical subjects. * A passion for technology and a commitment to continuous learning. * Exceptional communication and collaboration capabilities. * A dedication to delivering high-quality work, with careful attention to detail. **Perks of Joining Our Team:** * Competitive compensation package that rewards your expertise and contributions. * Opportunity to work remotely, providing flexibility and work-life balance. * Exposure to cutting-edge technologies and innovative projects. * Collaborative and supportive team environment that fosters professional growth. * Chance to make a significant impact on a rapidly growing company. * Access to professional development resources to enhance your skills. * Flexible work schedule, allowing you to manage your time effectively. * Regular team meetings and social events to build camaraderie. * Open communication channels to ensure your voice is heard. We’re keen on finding someone who isn’t just a writer, but also a proactive problem-solver and a critical thinker. If you are an avid learner with a flair for translating complexities, we invite you to introduce yourself. Help us transform the future of SaaS marketing!Tampa, FLRemoteContractor & Freelance$60,000 - $80,000 per yearTechnical & Web Contentabout 2 months ago
- Our client, a cutting-edge marketing firm in Fort Worth, requires a skilled freelance technical writer for remote collaboration. They need someone ready to transform complex IT concepts into easily digestible guides and documentation. They don’t need a creative writer; they need someone with a knack for details and procedures. If you're a clear and methodical individual looking for remote flexibility, keep reading. **Your Responsibilities Will Include** * Developing in-depth, step-by-step tutorials and guides covering new features for the client's core software. * Producing and updating detailed API documentation for developers, ensuring clear usage examples. * Creating and maintaining a comprehensive knowledge base to address common customer questions and troubleshoot problems. * Contributing to the style guide to improve consistency and clarity across all documentation. * Working directly with software developers and product managers to acquire a comprehensive understanding of features and functionality. * Actively participating in documentation reviews to enhance precision and effectiveness. **Ideal Candidate Profile** * Demonstrates proficiency in converting complex technical concepts into easily digestible documentation for a non-technical audience. * An experienced technical writer, ideally with a focus on SaaS software documentation. * Familiarity with markdown, reStructuredText, or similar markup languages used for documentation. * Practical experience with version control systems like Git to track changes to documentation. * A solid grasp of API documentation and generating it with tools like Swagger or similar. * You’ve probably mastered the art of time management and consistently meeting deadlines. * Ability to collaborate effectively in a remote environment, demonstrating autonomy and responsiveness. **What's In It for You?** * This freelance role comes with competitive compensation, acknowledging your value and contributions. * Enjoy the convenience of working remotely, from your Fort Worth home or anywhere in the world. * The client strongly encourages continuous training and offers resources to further hone your skill set. * The team values collaborative input, and you'll have the opportunity to influence their technical writing approach. * See your documentation have a positive, meaningful impact on software users. * Flexible project timelines that can accommodate your schedule, ensuring work-life balance. If you are a meticulous freelance writer with a drive to simplify complex subjects, the client would like to hear from you. Your detailed understanding of translating tech language for all users and your ability to complete all requirements on time make you a valuable asset to the documentation needs. The ideal applicant should want to join the team immediately, and contribute greatly to user resources.Fort Worth, TXRemote / HybridFreelance$40 - $60 per hourTechnical & Marketingabout 2 months ago
- Our team is looking for a talented Technical Writer to develop clear, concise, and accurate documentation for our rapidly expanding product line. If you have a knack for explaining complex technical concepts in a simple and understandable way, we'd love to hear from you! This is a great opportunity to join a growing company and contribute to our success. **The Opportunity** As a Technical Writer, you will be responsible for creating and maintaining a variety of technical documentation, including user manuals, API documentation, developer guides, and online help systems. You will collaborate closely with engineers, product managers, and support staff to ensure that our documentation is accurate, complete, and up-to-date. A passion for detail, an insatiable desire for learning, and the ability to translate dense data into accessible insights are essential for success in this role. **Key Functions** * Create and maintain technical documentation for our products * Work closely with engineers, product managers, and support staff * Review and edit technical documentation written by others * Create diagrams, illustrations, and other visuals to enhance documentation * Stay up-to-date on the latest technologies and trends * Manage the documentation review process * Keep the documentation up-to-date with new releases * Contribute to the style guide **What You’ll Bring to the Table** * Experience crafting various types of user documentation: user guides, administrator guides, installation guides, and troubleshooting materials. * Practical familiarity using documentation tools and platforms to write, format, publish, and manage technical content. Understanding of MadCap Flare and Sphinx is a plus. * Demonstrated skill in transforming intricate information and processes into well-structured, coherent, and usable content. * Robust attention to detail, ensuring a high degree of accuracy and compliance with editorial standards. * Capacity to independently gather relevant information by interacting with technical experts and using self-led research techniques. * A dedication to creating accessible content for varied experience levels and multicultural backgrounds. **Even Better If You Have** * A technical certification to validate abilities in an IT-related discipline, like technical writing, or relevant industry qualifications, solidifying domain competence and capabilities. * Proficiency using collaborative project management and content creation tools like JIRA, Confluence, and Microsoft Teams to collaborate effectively across teams and stakeholders. * Experience operating inside agile software development environments and actively participating in sprint planning, stand-ups, and retrospectives. * Innate knack for troubleshooting and issue resolution to help enhance support documentation. This aptitude is crucial to improve product experience through relevant solutions. **Benefits and Perks** * Remote work arrangements * Flexible work hours * Health insurance * Paid time off * Paid holidays * Professional development opportunities This role, based remotely, lets you tap into St. Petersburg's growing tech scene while working from your home office. Embrace the blend of coastal living and professional engagement!St. Petersburg, FLRemotePart-time, Freelance$25 - $40 per hourTechnical Writingabout 2 months ago
- Seeking a seasoned freelance technical writer to elevate our documentation process in Memphis, TN! Our company, a growing software firm, develops cloud-based solutions for the healthcare industry. We're looking for a detail-oriented individual with a knack for translating complex information into easily digestible user guides, API documentation, and troubleshooting resources. This is a remote opportunity but with a preference for candidates located in or near Memphis for occasional on-site collaboration. **Your Assignment:** * Crafting precise and engaging technical documents including installation guides, user manuals, tutorials, and FAQs. * Developing and maintaining thorough API documentation for developers integrating with our platform. * Working alongside our engineering and product teams to gather crucial product information and understand feature changes. * Implementing and adhering to documentation standards and style guides. * Improving existing documentation based on user feedback and support requests. * Developing diagrams, illustrations, and flowcharts to clarify technical concepts. * Contributing to the overall success of our product by improving the user experience. **Critical Skills for Success:** * Proficiency in Markdown, HTML, and other documentation formats. * A thorough understanding of software development lifecycles and documentation processes. * Ability to independently investigate subject matter and collaborate with internal experts. * Mastery of technical terminology and communication styles. * Excellent writing and editorial capabilities with acute attention to grammar and detail. * A solid portfolio highlighting prior technical writing accomplishments. * Ability to manage multiple assignments, adapt to changing deadlines, and produce results in a fast-paced setting. **Scholarly Preparation:** * A bachelor's degree in technical communication, journalism, computer science, or similar field is desirable. * Technical writing certifications are a plus. * A learning background that encompasses the creation, execution, and delivery of product and/or software documentation. **What We Offer:** * Competitive compensation commensurate with skills and career path. * Collaborate with passionate product experts and software developers. * Flexibility to influence product direction by streamlining user interactions. * Expand your proficiency in various software and documentation approaches. * Remote work option with occasional onsite meetings in Memphis, TN. This freelance technical writing position is ideal for someone who loves unraveling complexity, is committed to clarity, and wants to contribute meaningfully to the user journey of our clients and employees. Your contribution will support an easier user experience with software created to positively impact lives throughout the healthcare spectrum. A familiarity with healthcare software compliance and terminologies (HIPAA, HL7, etc.) is a massive bonus! If you are ready to join our energetic software staff, provide your most modern samples and credentials for analysis!Memphis, TNRemote, On-siteFreelance$45-$65 per hourTechnicalabout 2 months ago
- Seeking versatile communications expert in Oakland! We're a quickly-growing startup dedicated to simplifying financial literacy for the modern world, and we need a *Technical Content Strategist* to help us shape our educational materials. Our ideal candidate is passionate about both finance and accessible learning. If you're a natural communicator and a wizard with words, we're eager to hear from you! Let's break down complex ideas together and empower people through engaging content! **The Challenge Ahead:** * Orchestrate a holistic content plan for educational resources related to personal finance, including articles, guides, and micro-learning modules. * Work closely with our team of financial specialists and instructional designers to bridge technical expertise with user-friendly delivery. * Champion consistent branding across all forms of media while optimizing material for organic reach. * Lead keyword research initiatives in line with modern SEO tactics and keep current with all updates to content generation * Manage content output calendars alongside design personnel ensuring well-crafted design in order to convey core messaging goals. * Evaluate campaign performance against identified KPIs; recommend changes where improvement can create elevated traction through increased reader engagement rates, for increased reach * Ensure adherence when reviewing regulatory protocols within heavily mandated industry parameters; monitor alterations and revisions when changes arise impacting the core themes addressed through campaign material dissemination streams **Key Expertise We're Searching For:** * An undergraduate understanding that can highlight and inform decisions in line with content architecture development plus execution timelines * Proven portfolio documenting ability in designing strategy related initiatives focused upon optimizing informational resources geared explicitly around consumer engagement * Extensive competence leveraging platforms, encompassing mediums varying widely across formats- podcasts & vlogs plus documentation software/tools all become utilized from your comprehensive repertoire set. * Demonstrable skill establishing cross disciplinary dialogues between sector-oriented technical teams alongside consumer focus divisions aiming toward improving comprehensive solutions-building workflows synergistically. * Familiarization integrating methodologies incorporating adaptive responsive learning management system applications plus incorporating AI enhancements strategically aligned content delivery aims. **The Perks:** * Competitive hourly or fixed-rate fee depending on project needs (we respect work). * Fully flexible schedules, work when and where the energy is finest. * Possible opportunity growing in concert company progress plus expanding commitment! * Contributing openly within innovative community devoted around altering how average people attain awareness in financial education!Oakland, CARemoteFreelance, Full-time$60,000-$85,000/yearContent Marketing, Technicalabout 2 months ago