433 jobs found
- We're on the hunt for a meticulous and innovative technical writer to bolster our documentation team. As a Boston-based SaaS provider specializing in AI-driven cybersecurity solutions, our user base relies on clear, concise, and comprehensive technical documentation to maximize the value of our products. If you possess a knack for translating complex technological concepts into easily digestible guides, thrive in a fast-paced environment, and have a desire to contribute to a mission-critical field, then you might be precisely who we need. We are targeting individuals residing within the Boston metropolitan area due to occasional hybrid meetings at our Seaport district office. As a core member of our technical communications unit, your expertise will directly impact user satisfaction, streamline support requests, and ultimately contribute to our overall company growth. You will collaborate closely with product managers, engineers, and support staff to gather information and create content for diverse audiences, ranging from cybersecurity novices to seasoned IT professionals. **Primary Responsibilities:** 1. Produce, maintain, and revise in-depth technical documentation, including API documentation, user manuals, troubleshooting guides, and release notes. 2. Collaborate closely with engineering and product development teams to understand product functionalities and features. 3. Gather data through research, consultation with SMEs (Subject Matter Experts), and hands-on experience with our product. 4. Develop and enforce consistent documentation standards, templates, and terminology in alignment with our company's style guide. 5. Manage multiple documentation projects simultaneously, adhering to deadlines and prioritizing tasks efficiently. 6. Proactively seek out opportunities to improve existing documentation and processes based on user feedback and internal reviews. 7. Create clear diagrams, illustrations, and code snippets to enhance understanding and visual appeal. 8. Stay up-to-date on industry trends and emerging technologies within the cybersecurity landscape. **Qualities We Admire:** * Proven ability to transform complex technical data into simple, accessible prose. * Familiarity with documentation tools such as Git, MadCap Flare, Confluence, or similar technologies. * Hands-on experience writing and maintaining API documentation using standards like Swagger or OpenAPI. * A solid understanding of SaaS business models, especially those relating to security solutions. * Excellent attention to detail and commitment to delivering high-quality work that meets exacting requirements. * Experience contributing to open-source projects and developer communities (a major plus!). **Rewards & Perks** * Comprehensive medical, dental, and vision insurance, with significant company contribution. * Unlimited paid time off (we trust our team to manage their time responsibly). * 401k retirement plan with company matching contributions to secure your financial future. * Professional development budget for training courses, certifications, and conferences. * Company-sponsored social events and team-building activities throughout the year. Embrace a collaborative, connected workplace! * Modern office space with a fully stocked kitchen and dedicated quiet zones. * Opportunities to contribute to a rapidly growing, mission-driven organization that impacts global cybersecurity. * A supportive and collaborative environment with potential for career advancement.Boston, MARemote, HybridFull-time, Contractor$75,000 - $95,000 yearlyTechnical & Copywriting2 months ago
- We're a fast-growing San Francisco startup dedicated to revolutionizing how people interact with technology. As a Contractor Technical Writer, you'll play a pivotal role in making our complex software accessible and understandable to a diverse audience. Our ideal candidate isn't just a skilled writer; they're a technical problem-solver with a passion for clear, concise documentation. **Your Contribution: Crafting Clarity** Your primary focus will be creating and maintaining high-quality documentation for our software products. This includes everything from user guides and API references to troubleshooting articles and code samples. You'll work closely with our engineering, product, and support teams to gather information, identify documentation needs, and ensure accuracy. Think of it as translating intricate algorithms into user-friendly stories. **Key Responsibilities: Tasks at Hand** * Develop and maintain comprehensive technical documentation for our software products. * Write clear, concise, and accurate user guides, API references, and other technical content. * Collaborate with engineers, product managers, and support teams to gather information and ensure accuracy. * Create tutorials, code samples, and other resources to help users understand and utilize our software. * Identify and address gaps in existing documentation. * Contribute to the development of documentation standards and best practices. * Adapt documentation style to different audiences (developers, end-users, internal teams). * Maintain an up-to-date understanding of our software products and related technologies. * Contribute to our internal knowledge base. **Desired Experience: The Ideal Candidate** * Demonstrable history in technical writing, with a portfolio of sample documentation. * Hands-on expertise with software development processes and technologies. * Familiarity with documentation tools and content management systems (e.g., Confluence, Markdown). * Solid understanding of API documentation and best practices. * Exceptional communication and collaboration skills. * Adaptability in a rapidly evolving environment. **Foundational Training: The Academic View** A bachelor's degree in a relevant field such as computer science, technical writing, or a related discipline is generally expected, but equivalent real-world aptitude is also heavily weighted. **What We Offer:** * Competitive contract rates, reflecting your level of expertise. * Remote work flexibility – set your own hours. * Opportunity to work on cutting-edge technology in a high-growth startup environment. * Collaborative and supportive team culture, dedicated to helping you succeed. * Professional growth and development opportunities as our company expands. * Direct impact on the user experience of our software products. **Company Culture: What's It Like Working Here?** We're a team of passionate and dedicated individuals who are committed to building innovative and impactful software. We value collaboration, creativity, and a growth mindset. You will be encouraged to share your ideas, take initiative, and contribute to our team's collective success. If you're someone who enjoys working in a dynamic environment, loves learning new things, and wants to make a difference, you'll fit right in.San Francisco, CARemoteContractor$60 - $80 per hourTechnical Writing2 months ago
- Our company, a dynamic tech innovator nestled in the heart of Memphis, seeks a highly motivated and skilled Technical Writer to join our expanding team. As a Technical Writer, you'll be instrumental in bridging the gap between complex technology and user comprehension. Memphis is becoming quite a tech hub, and we're looking for someone who's excited to build something meaningful here. Your mission: crafting clear, concise, and accurate documentation that empowers our users to seamlessly navigate our innovative products. **Core Responsibilities:** * Develop and maintain a comprehensive suite of technical documentation, encompassing user manuals, API guides, troubleshooting guides, and release notes. * Collaborate closely with engineers, product managers, and support teams to deeply understand product functionalities and translate them into easily digestible information. * Master our established style guidelines and contribute to refining and enhancing documentation processes. * Conduct thorough reviews and edits of existing documentation to ensure accuracy, consistency, and clarity. * Stay abreast of the latest industry trends and technologies to ensure documentation remains current and relevant. * Manage documentation version control and ensure accessibility across relevant platforms. **Ideal Professional Background:** * Proven expertise in technical writing, specifically with a focus on software or technology products. Portfolio demonstrating clarity, organization, and a keen eye for detail is crucial. * Exceptional command of written English, encompassing grammar, punctuation, and style. Experience in adapting writing style to diverse audiences. * Proficiency with documentation tools such as Confluence, MadCap Flare, or similar platforms. Familiarity with markup languages like Markdown and HTML. * Robust analytical and problem-solving skills, coupled with the aptitude to comprehend intricate technical concepts. * Excellent interpersonal and communication prowess, facilitating effective collaboration within cross-functional teams. * Genuine passion for technology and a commitment to delivering exceptional user experiences through outstanding documentation. **What We Offer:** * **Competitive Compensation:** We acknowledge that talent deserves recognition. We offer a competitive salary aligned with your proficiency. * **Comprehensive Health Benefits:** We cover medical, dental, and vision coverage to ensure your well-being. * **Generous Paid Time Off:** Ample time for vacations, sick leave, and personal pursuits. * **Professional Growth Opportunities:** We champion ongoing training, conferences, and certifications. * **Vibrant Company Culture:** We pride ourselves on fostering a fun, collaborative, and supportive work environment. Regular team events and social gatherings included. * **Stock Options:** You'll have a direct stake in the success of the company. Let’s build something exceptional in Memphis. **Our Ethos** We're not just building great software; we're building a company that cares. We deeply believe in the transformative power of technology and actively contribute to our community's well-being. We're an equal opportunity employer, committed to fostering diversity and inclusivity within our workplace. Join our mission to empower our users with the knowledge they need to thrive! If you are a technically inclined writer that believes in making things easier for the user, we want to speak to you!Memphis, TNRemote/On-sitePart-time$40,000 - $60,000 per yearTechnical and Content Marketing2 months ago
- Our team at the Nashville History Preservation Society is seeking a highly skilled and passionate Ghostwriter to help us document and share the rich history of Nashville and its surrounding areas. If you possess a love for historical research, storytelling, and a talent for crafting engaging narratives, we encourage you to apply! **Your Impact** As our Ghostwriter, you'll play a pivotal role in bringing untold stories of Nashville's past to life. You will collaborate with historians, community leaders, and local residents to gather information, conduct interviews, and craft compelling narratives that resonate with diverse audiences. This position is crucial in helping us expand our outreach and connect with new supporters. **Community Focus** We are looking for someone driven by a passion for history and a commitment to preserving and promoting Nashville's unique cultural heritage. Your writing will help educate, inspire, and foster a deeper appreciation for the people, places, and events that have shaped our community. **Key Responsibilities** * Conducting in-depth research on various historical topics related to Nashville. * Collaborating with subject matter experts to ensure accuracy and authenticity. * Developing engaging narratives for a variety of mediums, including books, articles, blog posts, and social media content. * Adapting writing styles to suit different target audiences. * Managing multiple projects simultaneously and meeting deadlines. **Experience That Matters to Us** * A robust background in history, journalism, creative writing, or a related field. * Proven experience in ghostwriting or similar writing roles. * Excellent research and interviewing skills. * Exceptional writing and storytelling abilities. * Strong organizational and time management skills. * Ability to work independently and collaboratively. **Institutional Benefits** We offer a collaborative and supportive work environment where you can make a real difference in the community. As a team member, you'll enjoy competitive compensation, paid time off, and opportunities for professional development. But more importantly, you will contribute to a meaningful cause: preserving and promoting Nashville's history for future generations. **Our Commitment to You** The Nashville History Preservation Society is committed to creating a welcoming and inclusive workplace for all. We value diversity and believe that it enhances our ability to serve the community effectively. We strongly encourage individuals from underrepresented backgrounds to apply. *Full-time remote position. Competitive salary commensurate with experience. Applications reviewed on a rolling basis.*Nashville, TNRemoteFull-time$50,000 - $65,000 per yearGhostwriting / Copywriting2 months ago
- We're expanding our content team in St. Petersburg, FL, and need a part-time Legal Web Content Specialist who can transform complex legal jargon into easily digestible and engaging online content. If you thrive on creating informative and user-friendly material while understanding the nuances of SEO, this remote opportunity might be the perfect fit. **Your Mission: Simplify the Law** Your primary goal will be to craft web content that demystifies legal topics for a general audience. Think of yourself as a legal translator, converting complex terms and concepts into plain language that anyone can understand. You'll collaborate with our legal experts to ensure accuracy while maintaining an engaging and accessible tone. We require that you work onsite in St. Petersburg at least one day a week to meet with our in-house legal staff. **What You’ll Tackle:** * Produce high-quality, SEO-optimized web content on a variety of legal topics. Ensure it meets both legal standards and SEO "best practices." * Translate legal concepts into clear, concise, and engaging language for a broad audience. We don't want legalese. We want simple sentences, explained well. * Conduct thorough research to support content accuracy and relevance. If the legal claims you're making are unsupported, then you won't be successful in this role. * Collaborate with legal professionals to ensure technical correctness and clarity. * Optimize content for search engines, incorporating relevant keywords and metadata. We need "legal help near me" searches to find the content you're writing. * Maintain a consistent brand voice and style across all web content. * Stay up-to-date with legal and content marketing trends. **Credentials We Value:** * A foundation in journalism, communications, English, or a related discipline. * Prior working experience in web content creation, preferably in the legal industry. * A deep comprehension of SEO principles and content optimization techniques. * Proficiency in legal research methods and databases. * Exceptional writing, editing, and proofreading abilities. Mistakes in legal content can have catastrophic outcomes. * Capability to translate complicated legal ideas into approachable language. * Exceptional analytical and problem-solving aptitude. * You should know all the latest search algorithm trends. This is as much SEO as it is writing, and we need you to excel in both. **What We Offer:** * A chance to positively influence the accessibility of legal data. * Opportunities for professional learning and development in a dynamic legal environment. * Collaborative and encouraging workplace culture. * Part-time work arrangements with flexible hours to suit your lifestyle. * Competitive compensation based on skill set and expertise. * A friendly office environment that focuses on collaboration, learning, and celebrating successes. If you're a passionate content creator with a flair for legal subject matter, we encourage you to apply! Let’s make the law more accessible, one web page at a time. If you are also a St. Petersburg resident looking for "part time work near me", even better!St. Petersburg, FLRemote & On-sitePart-time$25 - $35 per hourWeb Content & Legal Writing2 months ago