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- We are a growing technology company based in Henderson, Nevada, and we are looking for a skilled Technical Copywriter to join our team. This individual will be responsible for creating clear, concise, and engaging documentation for our software products. This role demands a detail-oriented professional who excels at translating complex technical concepts into user-friendly content. **The Task:** Your primary mission is to write and update technical documentation, including user manuals, API documentation, and online help guides. You'll be collaborating closely with our development and product teams to fully grasp the features of our cutting-edge tech. A knack for producing content that enhances the user experience and lowers support costs will set you apart. **Your Impact:** As our new Technical Copywriter, you'll play a pivotal role in ensuring our users can effectively utilize our products. High-quality documentation not only boosts customer satisfaction but also significantly reduces the volume of support requests, allowing our team to focus on innovation. Your contributions will directly influence the success and adoption of our software. **Obligations of the Role:** * Develop and maintain comprehensive documentation for our software products. * Collaborate with developers, product managers, and support staff to gather necessary information. * Translate technical details into clear and accessible language for end-users. * Create tutorials, FAQs, and other support materials to assist users. * Edit and proofread content to ensure accuracy and consistency. * Adhere to established style guides and standards. * Keep abreast of product updates and industry trends. * Manage multiple projects and meet deadlines in a fast-paced setting. * Solicit and incorporate feedback from users and internal stakeholders to enhance documentation. **Attributes We Value:** * Prior experience in technical copywriting or a related field. * Demonstrated skill in explaining sophisticated ideas into everyday language. * Familiarity with documentation tools and software (e.g., MadCap Flare, Confluence). * Exceptional written and verbal communication skills. * Strong attention to detail and commitment to accuracy. * Ability to work independently and as part of a team. * Understanding of software development processes and technologies. * Proven track record of delivering high-quality documentation on time. * Portfolio of previous work showcasing your technical copywriting abilities. **Perks & Benefits:** We offer a competitive benefits package, including health, dental, and vision insurance, paid time off, and a 401(k) plan. Additionally, we foster a collaborative and supportive work environment where you'll have opportunities for professional development and career advancement. Located in Henderson, you'll enjoy easy access to a growing tech community and a thriving local culture. We also support a work life balance with flexible working arrangements to ensure you feel able to contribute effectively whilst managing a healthy and active lifestyle. **Company Vibe:** We're not just another tech company; we're a community of passionate individuals committed to innovation and excellence. We value creativity, collaboration, and a relentless pursuit of quality. If you're looking for a place where you can make a real difference and grow your skills, we encourage you to apply. We're looking for people that match our same dedication and enthusiasm.Henderson, NVOn-siteFull-time$60,000 - $80,000 per yearTechnical & Copywriting9 days ago