We are looking for a meticulous and insightful technical writer to join our documentation team in Baltimore. Your primary responsibility will be translating intricate software functionalities into easily digestible user guides, API documentation, and troubleshooting materials. Our team operates on a hybrid model, requiring you to be present in our Baltimore office two days a week, collaborating closely with developers and product managers.
Role Vision As our technical documentation specialist, you will have a profound impact on user experience and product adoption. Your talent for simplification and your devotion to detail will be invaluable as you demystify intricate processes, thereby making our software accessible to both novice and expert users. We want an individual who not only writes effectively but also understands the core of what we do and is passionate about the difference high-quality documentation makes.
Your Responsibilities
- Compose and revise exhaustive documentation, including user guides, installation instructions, and API references.
- Work hand in hand with developers and product specialists to gather in-depth knowledge about software functionalities.
- Oversee the entire documentation lifecycle, from planning to publishing and continuous updates.
- Guarantee documentation accuracy, clarity, and adherence to branding standards.
- Incorporate user input and testing feedback to continuously improve documentation quality and user comprehension.
- Spearhead efforts to create documentation templates and style guidelines, ensuring consistency across all content.
Skills That Shine
- A professional journey demonstrating progressively responsible roles in technical writing, ideally within a software environment.
- An intellectual foundation in computer science, technical communications, or a related discipline.
- Demonstrated skill at dissecting complex technical subjects and presenting them in a coherent and easy-to-understand manner.
- Acumen in a variety of documentation tools and platforms, like MadCap Flare, Confluence, and Git.
- Exceptional capabilities in project management and collaboration, coupled with stellar verbal and written communication skills.
- A zeal for knowledge sharing, precision in detail, and a strong focus on the user experience.
Our Commitment to You We provide an attractive suite of benefits intentionally curated to support your complete well-being and professional development. You can look forward to:
- A holistic health plan encompassing medical, dental, and vision insurance.
- A substantial allocation of paid time off, providing ample opportunity to recharge.
- A competitive salary package recognizing your expertise and commitment.
- Opportunities for sustained professional development, with backing for relevant certifications and workshops.
- An inclusive work setting that values open communication, collaboration, and innovation.
We at [Company Name] are at the leading edge of software solutions for environmental management. Be part of a team that sees its work as both a craft and a contribution to a more sustainable future. If you want to leverage your skills to transform complex technical concepts into digestible, impactful documentation, we invite you to apply.