Our burgeoning technology firm seeks a driven Technical Writer versed in explaining complex processes through comprehensive documentation. Located in Chula Vista, we are in pursuit of a collaborative communicator who can turn sophisticated software functionalities into accessible resources for our expanding customer base. As our new Technical Writer, you'll engage with engineers and product managers to grasp the ins and outs of our cutting-edge solutions and then synthesize them into user-friendly guides, API documentation, and troubleshooting resources.
Core Responsibilities:
- Craft clear, concise, and well-organized documentation for software products.
- Collaborate with development and QA teams to understand product features and workflows.
- Update existing documentation to reflect product changes and new releases.
- Develop and maintain a comprehensive library of technical documentation.
- Create tutorials, examples, and other educational materials to assist users.
- Participate in documentation review processes to ensure accuracy and consistency.
- Optimize documentation for search and discoverability.
Essential Qualifications:
- Proven field experience in technical writing or a closely related area.
- Exceptional aptitude for explaining intricate technical ideas in a clear and accessible style.
- Acquaintance with documentation tools and content management systems.
- Background knowledge of software development lifecycles and methodologies.
- Ability to operate independently and collaboratively in a dynamic atmosphere.
- Exemplary communication and interpersonal abilities.
- Portfolio that showcases expertise in creating technical documentation.
Intellectual Foundation:
A bachelor's degree in English, Technical Communication, Computer Science, or a related academic background is favorably regarded. Experience over education is greatly respected if a candidate can demonstrate technical acumen and proficiency in clear, accurate writing. Candidates with relevant certifications or extensive coursework will be given priority.
The Deal:
- A compensation package that reflects your field experience and know-how.
- Subsidized medical, dental, and vision plans.
- Generous paid time off policy and observed company holidays.
- Potential for both hybrid (on-site/remote) or completely remote work models.
- Professional growth pathways that support learning and skill cultivation.
- Engaging company environment with organized team-building endeavors.
- The opportunity to impact our quickly scaling technological presence from right here in Chula Vista. Help us make our software understood!