We're seeking a technically proficient part-time or freelance professional to craft meticulously detailed user guides and API documentation within a hybrid or fully remote framework. In this critical role, based ideally near Madison, WI, you'll be instrumental in simplifying our increasingly intricate software solutions for end-users and developers alike.
Responsibilities: Dissecting the Digital
- Collaborating closely with software engineers and product managers to fully grasp complex features and functionality.
- Translating sophisticated technical details into clear, concise, and user-friendly documentation.
- Developing comprehensive user manuals, troubleshooting guides, and API references.
- Maintaining up-to-date documentation that reflects the evolution of our software offerings.
- Contributing to the enhancement of our internal knowledge base and style guides.
- Illustrating work flows or processes by using tools to make visuals, charts, screenshots etc.
Proficiencies: The Blueprint for Success
- A robust track record in technical communication, demonstrating a keen ability to translate intricate technical concepts into accessible language. Document samples may be requested.
- Exceptional command of the English language, with a flair for both technical precision and engaging storytelling.
- Familiarity with documentation tools, such as Sphinx, or similar platforms, along with version control systems like Git.
- A bachelor's-level formal study in a technology-centric field, such as computer science or engineering, is considered highly beneficial.
- Exposure to Agile development methodologies and associated documentation practices.
Rewards: What Awaits You
- Competitive pay, commensurate with industry benchmarks and experience levels.
- Generous provisions for paid time off, enabling a harmonious work-life balance.
- Opportunities for professional growth and career advancement within a fast-paced tech environment.
- The chance to make a tangible impact on our user base by enhancing their software experience.
- Be part of a company culture that strongly supports lifelong learning and upskilling in your field.
Our Culture: Collaborative Creation
Our culture celebrates continuous education. We are a diverse team that emphasizes flexibility and independent work. We understand you'll have a life outside of your work, therefore, we believe in meeting our goals during flexible working hours with clear expectations of contribution to projects. We meet on a bi-weekly basis with both the technical teams and user/interface specialists for clear collaboration.
Our Software
We provide comprehensive solutions to financial institutions by simplifying risk management across the spectrum of operations. Our culture has cultivated cutting-edge approaches to providing useful AI tools to assist in decision making for regulatory reporting and risk monitoring.