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- We're seeking a technically proficient part-time or freelance professional to craft meticulously detailed user guides and API documentation within a hybrid or fully remote framework. In this critical role, based ideally near Madison, WI, you'll be instrumental in simplifying our increasingly intricate software solutions for end-users and developers alike. **Responsibilities: Dissecting the Digital** * Collaborating closely with software engineers and product managers to fully grasp complex features and functionality. * Translating sophisticated technical details into clear, concise, and user-friendly documentation. * Developing comprehensive user manuals, troubleshooting guides, and API references. * Maintaining up-to-date documentation that reflects the evolution of our software offerings. * Contributing to the enhancement of our internal knowledge base and style guides. * Illustrating work flows or processes by using tools to make visuals, charts, screenshots etc. **Proficiencies: The Blueprint for Success** * A robust track record in technical communication, demonstrating a keen ability to translate intricate technical concepts into accessible language. Document samples may be requested. * Exceptional command of the English language, with a flair for both technical precision and engaging storytelling. * Familiarity with documentation tools, such as Sphinx, or similar platforms, along with version control systems like Git. * A bachelor's-level formal study in a technology-centric field, such as computer science or engineering, is considered highly beneficial. * Exposure to Agile development methodologies and associated documentation practices. **Rewards: What Awaits You** * Competitive pay, commensurate with industry benchmarks and experience levels. * Generous provisions for paid time off, enabling a harmonious work-life balance. * Opportunities for professional growth and career advancement within a fast-paced tech environment. * The chance to make a tangible impact on our user base by enhancing their software experience. * Be part of a company culture that strongly supports lifelong learning and upskilling in your field. **Our Culture: Collaborative Creation** Our culture celebrates continuous education. We are a diverse team that emphasizes flexibility and independent work. We understand you'll have a life outside of your work, therefore, we believe in meeting our goals during flexible working hours with clear expectations of contribution to projects. We meet on a bi-weekly basis with both the technical teams and user/interface specialists for clear collaboration. **Our Software** We provide comprehensive solutions to financial institutions by simplifying risk management across the spectrum of operations. Our culture has cultivated cutting-edge approaches to providing useful AI tools to assist in decision making for regulatory reporting and risk monitoring.Madison, WIHybrid or RemotePart-time or Freelance$60,000-$80,000 per yearTechnical29 days ago