3 jobs found
- We are seeking a skilled and dedicated technical writer to create comprehensive and user-friendly documentation for our groundbreaking AI-powered cybersecurity platform. In this remote, contractor-based role, you'll translate complex technical concepts into clear, concise, and accessible materials that empower our users to maximize the value of our product. **Document Crafting Duties** * Author detailed API documentation, including sample code and use cases. * Produce engaging and intuitive user manuals for all platform features. * Develop comprehensive troubleshooting guides to address common user challenges. * Create clear and concise release notes for each software update. * Maintain and update existing documentation to reflect product changes and enhancements. * Collaborate with developers and product managers to gather technical information. * Participate in documentation reviews and incorporate feedback. * Design and implement a documentation style guide to ensure consistency across all materials. * Contribute to the development of training materials for internal teams and external users. * Utilize various media formats (e.g., text, images, videos) to enhance the learning experience. **Intellectual Requirements** * Proven track record in technical writing, with a portfolio of high-quality documentation samples. * Deep understanding of software development lifecycles and documentation processes. * Excellent communication and interpersonal abilities, with a talent for explaining complex topics simply. * Solid grasp of API documentation principles and tools. * Prior involvement in cybersecurity principles. * Comfort in a remote working environment, as this is a fully remote contracting opportunity. * Familiarity with documentation tools such as Confluence, Jekyll, or Read the Docs. * Experience working in an Agile development environment. * Knowledge of markup languages such as Markdown and reStructuredText. * Capable of operating both independently and collaboratively within a team setting. **Advantages & Enticements** * Competitive hourly rate commensurate with experience. * Flexible work schedule to accommodate your lifestyle. * Opportunity to work on cutting-edge technology in a fast-growing industry. * Collaborative and supportive team environment. * Professional development opportunities to enhance your skills. * Exposure to a variety of technical domains within the cybersecurity field. * Chance to make a significant impact on the success of our platform through clear and effective documentation. * Direct engagement with product development, shaping user guides to make things easier to comprehend. * The satisfaction of knowing that you have produced something worthwhile that the average end-user will easily be able to grasp. **Our Dedication to You** Our cybersecurity firm is dedicated to protecting businesses and organizations from cyber threats. Our platform uses AI-powered technology to identify and neutralize sophisticated attacks in real-time. As a growing organization in Washington, DC, we place emphasis on producing robust security, as well as having a culture where you will be valued, challenged, and supported in your professional growth. Be on the cutting-edge of documentation creation in the field of online defenses. Let us work together to create an ever safer online ecosystem!Washington, DCRemoteContractor$45 - $65 per hourTechnical Writingabout 1 month ago
- Our team needs a detail-oriented and versatile technical writer to join our expanding documentation efforts. The ideal applicant has a passion for breaking down complex systems into understandable, concise guides and tutorials. We are a leading software company that provides innovative solutions for data management and analytics. Our technical writing team is crucial for ensuring that our users can effectively utilize our products and services. This role is an excellent opportunity to influence the user experience and help shape the future of our products. **Essential Responsibilities:** * Create and maintain comprehensive documentation for our software products, including user manuals, API references, and troubleshooting guides. * Collaborate closely with developers, product managers, and support engineers to gather technical information and ensure accuracy. * Transform intricate technical data into straightforward and easily understandable formats suitable for diverse audiences. * Develop and maintain a consistent writing style and adhere to company documentation standards. * Participate in documentation reviews and incorporate feedback to enhance the quality and clarity of our guides. * Manage multiple documentation projects simultaneously while adhering to timelines and delivery expectations. * Keep informed of industry best practices for technical documentation and user experience. **Professional Background:** * A proven history in technical writing, preferably in the software or technology sector. * Exceptional writing and communication abilities, with a demonstrated capability to elucidate intricate concepts in plain language. * Working understanding of software development life cycle and documentation processes. * Skillful use of technical writing tools such as MadCap Flare, Confluence, or similar platforms. * Background using version control systems such as Git. * Practical grasp of API documentation and common programming languages. * Experience creating tutorials, FAQs, and other self-service support content. **Company Perks:** At our company in Washington, DC, we prioritize a supportive work atmosphere and comprehensive benefits package: * Competitive salary and performance-based incentives. * Complete medical, dental, and vision insurance programs. * Significant paid time off, incorporating holidays, vacation, and sick leave. * Opportunities for expert development and advancement inside the business. * Employee assistance programs, providing mental health and well-being resources. * Regular company events and team-building activities. * Cutting-edge equipment and resources to succeed on the job.Washington, DCOn-siteFull-time$75,000 - $95,000 yearlyTechnical Writingabout 1 month ago
- We're seeking a seasoned freelance technical writer in Washington, D.C., capable of transforming intricate technical concepts into clear, concise, and easily digestible documentation. If you excel at understanding software architecture and can articulate that understanding to both technical and non-technical audiences, we'd love to hear from you. **Your Primary Mission** * **Craft Comprehensive Documentation:** Develop detailed API documentation, user guides, troubleshooting manuals, and software release notes. * **Simplify Complexity:** Translate complex engineering jargon into understandable content for diverse user groups. * **Ensure Accuracy:** Collaborate closely with engineers and product managers to verify the precision and validity of all technical information. * **Maintain Consistency:** Adhere to established style guides and maintain consistency in terminology and formatting across all documentation. * **Optimize for SEO:** Utilize keyword research and implement SEO best practices to ensure documentation is easily discoverable by users searching online for solutions. **Key Accountabilities** * Working alongside our product development team to fully grasp and document new product features. * Revising and restructuring existing documentation to improve clarity and user-friendliness. * Participating in product design reviews to anticipate documentation requirements and identify potential usability issues. * Creating illustrative examples and tutorials to enhance the learning experience. * Collecting user feedback on documentation and implementing enhancements based on that feedback. **Essential Skills** * **Mastery of Technical Concepts:** Proven proficiency in understanding and documenting software development principles, APIs, and technical workflows. * **Communication Acumen:** Outstanding written and verbal communication abilities, with the aptitude to present technical information clearly and persuasively. * **Proficiency in Documentation Tools:** Familiarity with industry-standard documentation tools like Confluence, Git, and Sphinx. * **Quality Orientation:** A meticulous approach to detail and a relentless pursuit of error-free deliverables. * **Collaboration Skills:** A proven ability to work collaboratively with cross-functional teams, including engineering, product management, and support. **Professional Qualities We Value** * A self-starter who takes initiative and owns projects from beginning to end. * An enthusiastic learner with a passion for keeping abreast of the latest technological developments. * A problem-solver who can think critically and come up with innovative solutions to documentation challenges. * An organized professional who can manage multiple projects simultaneously and deliver high-quality work on time. **Benefits of Partnering With Us** * Competitive hourly rates based on your background. * Flexible working hours to suit your commitments. * A collaborative and encouraging remote work environment. * The prospect to collaborate with a talented group of engineers and product specialists. * Opportunity to impact how individuals understand our technology stack. * Career Growth Potential: While this is a freelance position, it could potentially lead to long-term engagements based on performance and company needs. The exposure to cutting-edge technologies and diverse projects will certainly help you develop professionally. **Why Join Us in Washington, DC?** Washington, D.C. is a dynamic city with a thriving tech sector. It's a hub for innovation, with opportunities to connect with government agencies, research institutions, and startups. In addition, the city's rich history, diverse culture, and numerous cultural attractions offer a rewarding environment for professionals to live and work. If you are a freelance technical writer ready to help translate technology speak for humans, while enjoying Washington, D.C. - we'd love to speak with you. We seek a partner focused on quality content that is accessible, useful, and technically correct.Washington, DCOn-siteFreelance$45 - $65 per hourTechnical Writing & Copywritingabout 2 months ago