We are a rapidly growing software firm in St. Louis focused on providing innovative solutions for the healthcare industry. Our product suite is expanding, and we need a talented Technical Writer to create and maintain clear, concise, and user-friendly documentation. This role demands a candidate who can translate complex technical concepts into easily understandable language for a diverse audience. If you have a flair for detail, a passion for technology, and a knack for simplifying intricate systems, we encourage you to apply.
Key Responsibilities:
- Develop and update technical documentation, including user manuals, API documentation, installation guides, and troubleshooting materials.
- Collaborate closely with software engineers, product managers, and customer support teams to gather information and understand project requirements.
- Create clear, concise, and accurate content that meets the needs of both technical and non-technical audiences.
- Manage documentation projects, ensuring timely delivery and adherence to established standards.
- Maintain a thorough understanding of our software products and the healthcare industry.
- Employ innovative techniques for presenting information, including visual aids, flowcharts, and diagrams.
- Solicit and incorporate feedback from internal teams and customers to continuously improve documentation.
- Stay current with industry best practices in technical writing and documentation.
Required Expertise:
- A minimum of three years of professional involvement in technical writing or related disciplines.
- Solid comprehension of software development methodologies and processes.
- Impressive competence in utilizing documentation tools like MadCap Flare, Confluence, or similar platforms.
- Outstanding ability to translate complex concepts into easy-to-understand language.
- Excellent communication skills, both written and verbal.
- A strong commitment to quality and accuracy.
- Previous exposure in a software company, especially one specializing in healthcare.
- Academic history with a Bachelor's degree in Technical Communication, English, Computer Science, or a related area.
- An eagerness to keep abreast of changing technology and industry best practices.
What Awaits You Here:
- A competitive salary commensurate with expertise.
- Full medical, dental, and vision insurance packages.
- Paid time off to support work-life integration.
- Engaging opportunities for career enhancement and professional skills-building.
- Access to cutting-edge technology and resources.
- A friendly and supportive team environment in the heart of St. Louis.
- The potential to work remotely or in a hybrid format. We believe in adapting to individual life styles to achieve an enriching environment.
Our Commitment to a Diverse Workplace:
We pride ourselves on fostering an environment where individuals from every conceivable background feel safe and valued. To us, creating a sense of equality, inclusion, and overall belonging not only fosters high company morale, it enhances our product as a whole by combining all walks of different perspectives to craft and develop a quality product.