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- We are a rapidly growing software firm in St. Louis focused on providing innovative solutions for the healthcare industry. Our product suite is expanding, and we need a talented Technical Writer to create and maintain clear, concise, and user-friendly documentation. This role demands a candidate who can translate complex technical concepts into easily understandable language for a diverse audience. If you have a flair for detail, a passion for technology, and a knack for simplifying intricate systems, we encourage you to apply. **Key Responsibilities:** * Develop and update technical documentation, including user manuals, API documentation, installation guides, and troubleshooting materials. * Collaborate closely with software engineers, product managers, and customer support teams to gather information and understand project requirements. * Create clear, concise, and accurate content that meets the needs of both technical and non-technical audiences. * Manage documentation projects, ensuring timely delivery and adherence to established standards. * Maintain a thorough understanding of our software products and the healthcare industry. * Employ innovative techniques for presenting information, including visual aids, flowcharts, and diagrams. * Solicit and incorporate feedback from internal teams and customers to continuously improve documentation. * Stay current with industry best practices in technical writing and documentation. **Required Expertise:** * A minimum of three years of professional involvement in technical writing or related disciplines. * Solid comprehension of software development methodologies and processes. * Impressive competence in utilizing documentation tools like MadCap Flare, Confluence, or similar platforms. * Outstanding ability to translate complex concepts into easy-to-understand language. * Excellent communication skills, both written and verbal. * A strong commitment to quality and accuracy. * Previous exposure in a software company, especially one specializing in healthcare. * Academic history with a Bachelor's degree in Technical Communication, English, Computer Science, or a related area. * An eagerness to keep abreast of changing technology and industry best practices. **What Awaits You Here:** * A competitive salary commensurate with expertise. * Full medical, dental, and vision insurance packages. * Paid time off to support work-life integration. * Engaging opportunities for career enhancement and professional skills-building. * Access to cutting-edge technology and resources. * A friendly and supportive team environment in the heart of St. Louis. * The potential to work remotely or in a hybrid format. We believe in adapting to individual life styles to achieve an enriching environment. **Our Commitment to a Diverse Workplace:** We pride ourselves on fostering an environment where individuals from every conceivable background feel safe and valued. To us, creating a sense of equality, inclusion, and overall belonging not only fosters high company morale, it enhances our product as a whole by combining all walks of different perspectives to craft and develop a quality product.St. Louis, MORemote or On-siteFull-time or Part-time$65,000 - $85,000 per yearTechnical & Medical Writing23 days ago