3 jobs found
- We are seeking a meticulous and resourceful Technical Writer to enhance our documentation suite, serving both internal teams and external users in the Durham, NC area and remotely. As our technical communicator, you will translate complex technical information into clear, concise, and user-friendly content. **Key Responsibilities** * Produce comprehensive documentation for software products, APIs, and internal tools. * Collaborate closely with engineers, product managers, and support staff to understand product details. * Maintain and update existing documentation to reflect product enhancements and corrections. * Create tutorials, user guides, and FAQs to aid end-users in navigating our products. * Ensure all documentation adheres to style guides and industry standards. * Design documentation layouts for optimal user experience. * Manage and organize the document repository. * Edit and proofread content created by other team members. * Analyze documentation effectiveness and solicit user feedback for continuous improvement. * Participate in product development meetings to provide input on document requirements. **Capabilities Needed** * An academic background demonstrating a command of technical subject matter and clear writing skills. * Proven career path with a history of creating and managing technical documentation. * Mastery of documentation tools, such as Confluence, Markdown, and Git. * Familiarity with software development methodologies (Agile, Scrum). * Outstanding writing, editing, and proofreading prowess. * Exceptional aptitude for synthesizing and simplifying intricate technical concepts. * Ability to work independently and collaboratively within a cross-functional environment. * Sharp awareness to detail. * Excellent communication abilities. * A continuous learning aptitude and penchant for technological literacy. **Rewards for Contributing** Our benefits package reflects our commitment to your well-being. We furnish comprehensive health coverage (medical, dental, vision), paid time off, and retirement plans. Additionally, we support professional growth through ongoing learning, access to industry conferences, and clear career trajectory pathways within a stable environment. But moreover, the real gain comes in terms of impact. We value innovation and are committed to empowering employees with autonomy and creative expression, making meaningful differences in our area of expertise, thus building a professional reputation to be extremely proud of. **Corporate Citizenship** We're a technology company driven by our environmental pledge and dedicated to revolutionizing how businesses operate responsibly. Our team, set amidst the dynamic backdrop of Durham, NC, boasts exceptional talent in renewable energy, sustainability and cloud-computing solutions. Join us as we continue to scale.Durham, NCRemoteFull-time and Part-time$60,000 - $80,000 per yearTechnical and Content Marketing17 days ago
- A digital-first creative collective is on the hunt for a versatile Web Content and Product Description Specialist right here in Durham, North Carolina. We need someone who can make web pages sing and product descriptions irresistible. This isn't about filling spaces; it's about capturing imaginations. **Crafting Compelling Digital Experiences** We're a band of storytellers, artists, and technologists passionate about building digital experiences that leave a lasting mark. Forget corporate drone work. Our Durham studio is a playground for innovation where every voice matters. Think indie vibes with big agency clientele. If that sounds like your scene, read on! **The Creative Opportunity** As a Web Content and Product Description specialist, you’ll be embedded within our cross-functional creative team. Your core responsibility is to help bring client visions to life using the power of language and narrative. You will breathe life into websites, giving each product its compelling reason to exist in the user’s world. * Conceptualizing original, engaging web content aligned with client brand guidelines and digital strategies * Producing highly engaging and benefit-driven product descriptions for e-commerce platforms and marketing channels * Collaborating with UX designers, SEO specialists, and digital marketing experts to maximize impact and conversions * Conducting industry research to uncover emerging trends and user insights * Optimizing copy based on A/B test results and feedback to enhance customer experience * Creating style guides and maintaining tone consistency across multiple platforms **Skills That Truly Shine** * Impeccable grammar and grasp of various writing styles, matched to audience and intent. * Mastery of SEO writing, with hands-on experience optimizing content for target keywords and improved organic search rankings. * Exceptional product writing skills; understand how features translate to tangible, relatable consumer benefits * Proficiency with e-commerce platforms, content management systems, and online advertising tools. * Understanding of marketing principles like conversion optimization, A/B testing, and UX best practices * Capacity to embrace and manage feedback within an iterative environment. Portfolio demonstrating previous successes is a must. **Joining The Collective: Rewards & Advantages** We believe happy people create awesome work. We don’t offer stock options or executive perks, but a carefully curated selection of things that reflect our devotion to Durham and our collective: flexible work arrangements, generous health insurance (premiums fully covered), profit-sharing bonuses for all collective members, professional development budget to feed your learning curiosity, access to local community organizations, including the Durham Arts Council and the Nasher Museum of Art. We believe in recharging through travel, giving team members funds to see the world, to infuse it back into their local and creative inspiration. We are dedicated to the growth of both the community and our craft. If you are a web-savvy writer, looking for full-time employment in a hybrid setting, Durham, NC is the place to be. Are you ready to make some magic?Durham, NCRemote, HybridFull-time$60,000 - $75,000 per yearWeb Content, Product Descriptionsabout 2 months ago
- We're a nimble, Durham-based software company looking for a contractor who can blog for us and take our content game to the next level. Not vaporware blog posts filled with fluff, but real, deep dives on the ins and outs of enterprise-level cybersecurity solutions. This position is perfect for the tech-savvy writer who also has a knack for translating complex jargon into something readable. Think about a post that'll actually help someone struggling with multi-factor authentication set up! That's what we're after. **Core Objectives: Making Cyber Easy** * **Produce weekly content:** You'll need to create roughly 2-3 engaging, authoritative articles per week related to cybersecurity, cloud computing, and network infrastructure for publication on our corporate blog. * **Distill tech-heavy ideas:** We expect you to take extremely complex technical ideas and boil them down to simple, engaging takeaways suitable for non-technical business leaders. * **Amp up that organic traction:** Execute SEO strategy, identifying keywords and topics for blog posts that drive targeted traffic, enhance brand authority, and generate qualified leads from the Durham area and beyond. * **Become a community player:** Be open to interacting with other leaders in our field, cross-linking with their sites, and incorporating community-focused narratives into our posts. **You're probably our type if:** * You're a true digital content strategist with a clear understanding of organic growth and user acquisition tactics. * Your professional trajectory displays significant success building audiences for B2B companies through blogging. * You have a high level of technical fluency with cybersecurity topics such as network security, data encryption, and endpoint protection, etc. * You feel confident taking ownership of key performance indicators (KPIs), such as keyword rankings, bounce rates, conversion volume, and time-on-page metrics. **A background that gets our attention:** * A formal learning foundation in journalism, communications, information technology, or a closely related area. * At least three years showing real-world expertise writing and managing high-visibility blogs for cybersecurity companies. * Proven abilities performing rigorous keyword research to guide editorial decision-making. * A mastery level awareness of all modern best practices related to SEO, content strategy, and conversion rate optimization. **Agency Life Perks – Here’s what makes us, us!** * **Durham Focused**: Yes, we're a Durham, NC shop, and we like to work with local businesses. * **Flex-First Workplace**: A relaxed environment where great work can happen from anywhere. We encourage remote and hybrid opportunities to promote work/life balance. * **Competitive Compensation**: Top-tier salaries commensurate with experience. We appreciate top talent! * **Training Funds**: Personal training is valued. Your growth is a team win! (Think courses at NCCU). * **Uncapped Bonus Plan**: Generous commissions and performance-based bonuses for outstanding achievement, innovation, and leadership. * **Health/Dental/Vision Insurance**: Comprehensive health, dental, and vision benefits packages including prescription drug coverage and mental wellness. * **Generous Vacation & Holiday Policy**: You'll receive ample PTO and paid holidays to spend time with family and friends. * **401(k) Retirement Plan**: We help secure your financial future through our retirement plan with company match.Durham, NCRemote/On-siteFull-time/Contractor$60,000 - $90,000 per yearBlog & Technical Writing3 months ago