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- We're a forward-thinking technology company looking for a detail-oriented Technical Writer to enhance our documentation and support efforts. As a Technical Writer based near our North Las Vegas facilities, you will be crucial in ensuring that our clients and internal teams have access to easy-to-understand and helpful technical documentation. This hybrid role requires on-site collaboration mixed with the flexibility of remote work, creating a balanced environment. You will collaborate closely with software engineers, product managers, and customer support to collect and organize vital data needed for documentation. **Core Deliverables:** * Creating and maintaining comprehensive technical documents for our software products, including API guides, user manuals, and troubleshooting guides. * Conducting in-depth research to learn and understand complex technical topics, which you then simplify into easily digestible content. * Collaborating across departments to understand the documentation requirements of diverse internal and external stakeholders. * Leading user acceptance testing (UAT) to validate accuracy and usability of the documentation. * Adhering to established documentation standards and style guides to ensure consistency. * Managing documentation repositories, including version control and access management. * Contributing to continuous improvements in documentation practices through feedback and analysis. * Assisting with the design and development of multimedia learning resources to supplement written documentation. **The Ideal Candidate's Intellectual Skillset:** * Bachelor's degree in Technical Writing, Communications, or a related field. Alternative concentrations can be substituted with substantial professional experience. * Hands-on expertise in developing technical documentation, preferably in a software development environment. * A demonstrated aptitude for simplifying complex concepts into clear, accessible language. * Familiarity with standard documentation tools and content management systems, such as Confluence, Git, and various authoring software. * Outstanding written and verbal communication abilities. Strong interpersonal skills are also very advantageous. * A portfolio demonstrating documentation and writing proficiency. * A background in agile methodologies is an added bonus. * Ability to work autonomously, as well as within diverse, cross-functional teams. **Perks and Privileges:** At our organization, we are devoted to cultivating the complete well-being of our staff. Highlights include premium health coverage (medical, dental, and vision), ample paid leave for necessary life moments, and a generous retirement savings plan with company contribution matching. To promote constant professional growth, we provide learning stipends for related courses and conferences. We foster team harmony through scheduled team-building gatherings and acknowledge superior achievements via quarterly awards and bonuses. Our organization is also committed to equity and diversity; and our benefits packages reflect that commitment. Come aboard and be a crucial member in providing our users with world-class documentation and top tier service.North Las Vegas, NVHybridContractor$60,000 - $80,000 per yearTechnical Writing12 days ago