We are a cutting-edge software company dedicated to creating user-friendly applications for the healthcare sector. Our growth has created an opening for a skilled Technical Writer in Arlington, TX, who can simplify complex technical details into easy-to-understand user documentation. We embrace remote work opportunities, so your physical location isn’t as important as your ability to work with our team and produce high-quality work.
As our new Technical Writer, you'll translate software functionalities and intricate processes into clear, concise documentation that will assist our users, developers, and internal teams. Your commitment to precision and clarity will play a vital role in improving the usability of our software products and improving customer satisfaction. You should have a passion for breaking down technical concepts and be capable of independently working as part of a broader cross-functional team.
Responsibilities:
- Produce high-quality documentation suitable for diverse audiences including end-users and developers.
- Collaborate with software developers, testers, and product managers to gather requirements and define technical specifications.
- Write and maintain API documentation, user manuals, troubleshooting guides, and release notes.
- Ensure documents comply with company standards and industry best practices.
- Take charge of formatting, editing, and proofreading technical content to ensure accuracy.
- Develop and update documentation using various tools and software like Markdown, Confluence, and Git.
- Help drive user training and create educational content such as webinars and video tutorials.
Required Proficiencies:
- A background that includes technical communication, computer science, or a related field.
- A proven professional journey as a Technical Writer, creating and maintaining complex technical documentation.
- Superior written and verbal communication abilities, accompanied by meticulous attention to detail.
- Understanding of software development methodologies and documentation processes.
- Knowledge of documentation tools such as Confluence, Git, and Markdown.
- Experience in crafting API documentation and coding examples.
- The skill to work independently, manage your time effectively, and prioritize tasks to meet strict deadlines.
What We Offer:
- Comprehensive medical, dental, and vision insurance plans.
- Flexible work schedule with remote possibilities.
- Generous paid time off (PTO) and company holidays.
- Opportunities for professional enhancement through conferences, workshops, and training sessions.
- A collaborative, innovative, and supportive work setting.
- Employee assistance programs to aid with mental and physical well-being.
If you are a detail-oriented technical expert who excels in translating complicated ideas into straightforward instructions, we encourage you to apply. Help us improve our products through your exceptional writing skills!