Our Albuquerque-based company seeks a detail-oriented technical copywriter to create clear, concise documentation for our cutting-edge technology solutions. Our customer base spans a wide range of industries, demanding an ability to translate complex jargon into accessible, user-friendly language. We value precision and a dedication to crafting exceptional user experiences.
Primary Responsibilities:
- Produce Technical Documentation: Develop comprehensive guides, manuals, and online help resources for our software and hardware products. Document new features and updates, ensuring clarity for diverse user skill levels.
- Collaborate with Engineering: Partner with software engineers, product managers, and quality assurance teams to obtain an in-depth understanding of our technology offerings. Translate technical specifications into easy-to-understand prose.
- Maintain Documentation Standards: Enforce consistent formatting, style, and terminology across all documentation. Establish and maintain a documentation repository, version control system, and style guides.
- Gather User Feedback: Solicit user feedback on existing documentation and use data to make ongoing improvements. Incorporate bug reports and user suggestions into revised documentation.
- Content Localization Oversight: Supervise localized content projects, including terminology, style and cultural adaptation in close alignment with in-house linguists.
Desired Traits:
- Solid background in technical writing principles and methodologies.
- Exceptional command of the English language, possessing a keen eye for grammar, punctuation, and style.
- Working knowledge of software development lifecycles and documentation workflows.
- Ability to learn and master new technical concepts quickly.
- Adaptable, thrives on learning new industry-specific micro-terminologies.
What We Offer:
- A chance to make a tangible contribution to our product success.
- Opportunities for advancement within a fast-growing company.
- Collaborative work environment with bright and engaged team members.
- A comprehensive benefits package: Health insurance, paid time off, professional development.
We're committed to innovation and providing an empowering work environment for all team members. If you possess a deep understanding of technology, coupled with exemplary written and communication skills, we want to hear from you. Apply today and help us empower our customers with accessible, user-friendly documentation!