8 jobs found
- Our growing engineering team in Lubbock, TX, is seeking a meticulous and insightful part-time Technical Documentation Specialist. The need stems from a rapid expansion of our software suite, requiring up-to-date and easily digestible documentation for both internal staff and external clients. This isn't simply about recording information; it's about creating a learning ecosystem that allows our users to fully utilize our powerful software solutions. **Key Activities** * Convert complex software processes into clear, concise, and accessible user manuals and API documentation. * Collaborate with software developers, QA testers, and product managers to grasp the underlying function and rationale behind new features and upgrades. * Maintain and update existing documentation to ensure relevance and accuracy. * Generate instructional videos and interactive tutorials to further enhance the user's educational journey. * Develop and manage a content calendar for scheduled documentation releases. * Implement and uphold documentation standards and best practices across the team. * Solicit and act upon user feedback to continuously enhance documentation quality. * Organize and maintain a repository of all documentation materials. **Skills & Experience to Succeed** * An academic background in technical writing, computer science, or a closely related field is helpful. * A solid understanding of software development life cycle (SDLC). * Proficiency with documentation tools such as Confluence, Gitbook, or similar platforms. * Familiarity with API documentation generation using tools like Swagger or Postman. * Exceptional written and verbal communication capabilities. * Capability to work independently and manage priorities effectively. * A proactive approach to problem-solving and a love of intellectual curiosity. * Comfort communicating with various internal teams, as well as some direct client engagement, when necessary. **What Makes this Opportunity Special** This part-time position provides a fantastic opportunity to play a pivotal role in the evolution of our software platform. You will collaborate closely with the core engineering team and have a significant impact on customer satisfaction and product adoption. The role also presents an outstanding opportunity to hone your expertise in technical communication and learn new skills as our product suite continues to grow. We offer a competitive hourly rate, flexible working hours to fit around your other commitments, and the chance to work within a supportive and innovation-focused atmosphere. We are committed to professional growth, and provide funds for your education and industry certifications. Our Lubbock headquarters boasts a collaborative, open-plan workspace that encourages brainstorming and cross-functional collaboration. Our company is deeply rooted in the local community and we participate regularly in local tech meetups and events.Lubbock, TXOn-sitePart-time$25 - $35 per hourTechnical27 days ago
- Our editorial team is growing and seeking a versatile Web Content Editor to refine, enhance, and optimize website content for clarity, accuracy, and engagement. If you have a keen eye for detail, a knack for storytelling, and a passion for creating compelling digital experiences, this contractor role might be ideal for you. You will contribute to ensuring that our website serves as a valuable resource for our users. **Role Objectives** * Content Refinement: Edit and proofread existing and newly developed web content, including blog posts, product descriptions, case studies, and website copy, to ensure error-free grammar, punctuation, spelling, and sentence structure. * SEO Optimization: Implement SEO best practices by optimizing content with relevant keywords, meta descriptions, and headings to improve search engine rankings and visibility. Conduct keyword research to identify high-value search terms and incorporate them strategically into website content. * Clarity and Consistency: Ensure that website content is clear, concise, and consistent with our brand voice and style guidelines. Simplify complex topics into easily understandable language for a diverse audience. Develop and maintain style guides to ensure consistent application of brand voice and tone. * Collaboration: Work closely with content creators, designers, and marketing teams to align website content with overall marketing objectives. Provide constructive feedback to content creators to improve the quality and effectiveness of their work. Participate in brainstorming sessions to generate content ideas and refine existing content strategies. * Content Performance Analysis: Monitor and analyze website content performance using analytics tools like Google Analytics. Track key metrics such as page views, bounce rate, and time on page to identify areas for improvement. Prepare regular reports on content performance and make data-driven recommendations to optimize content for maximum impact. **Critical Experiences** * Background in English, journalism, communications, or a related field. * Demonstrated experience in editing, proofreading, and optimizing web content. * Familiarity with SEO best practices and tools. * Proficiency in Google Analytics and other web analytics tools. * Strong attention to detail, excellent grammar, and writing skills. * Ability to work independently and collaboratively in a fast-paced environment. * Experience with content management systems (CMS), such as WordPress or Drupal, a plus. **Pay & Perks** * Flexible Schedule: Work from the comfort of your home or office. * Project-Based Compensation: Earn competitive rates for each project you complete. * Professional Growth: Opportunity to expand your skill set and expertise through diverse editing projects. * Collaboration: Connect with fellow team members and enhance our skills together.Tampa, FLRemote, On-sitePart-time, Contractor$25-$45 per hourEditing, Web Content30 days ago
- In the vibrant and fast-paced heart of New York City, we're seeking a detail-oriented and technically savvy Technical Writer to join our growing software development team. If you're someone who enjoys taking complex information and transforming it into clear, concise, and user-friendly documentation, this could be the ideal opportunity for you. As our new Technical Writer in NYC, you'll be responsible for creating and maintaining a comprehensive suite of technical documentation. This will include user manuals, API documentation, troubleshooting guides, release notes, and internal knowledge base articles. Your work will directly impact the success of our users, ensuring they have the resources they need to effectively utilize our software. **Responsibilities That Define Success** * Develop and maintain comprehensive technical documentation, including user manuals, API documentation, and troubleshooting guides. * Collaborate closely with software engineers, product managers, and quality assurance teams to understand product features and functionality. * Conduct thorough research on technical subjects and translate that knowledge into clear and accessible language for a target audience with various skill levels. * Edit, clarify, and improve existing documentation. * Stay up-to-date with the latest industry trends and best practices in technical communication. * Manage documentation updates and revisions based on user feedback and product enhancements. * Participate in the planning and execution of documentation projects, adhering to established deadlines and budgets. **Capabilities for Flourishing Here** * A bachelor's degree in Technical Communication, English, Computer Science, or a related field is desirable. * Proven track record of 3+ years in crafting technical documentation within the software development sector. * Expertise in authoring tools, such as MadCap Flare, Adobe FrameMaker, or similar platforms. * Exceptional writing, editing, and proofreading capabilities, ensuring content is devoid of errors. * An ability to distill complicated technical subject matter into simple, digestible guides. * Strong collaboration and communication skills, effectively interfacing with technical and non-technical teams. * Familiarity with agile development methodologies and documentation workflows. * A portfolio exemplifying skill in delivering succinct and influential technical documentation samples. **Compensation & Perks: Valuing Your Contribution** * Comprehensive medical, dental, and vision insurance * Generous paid time off (PTO) policy, including vacation, sick leave, and holidays * 401(k) retirement plan with company matching * Professional development opportunities and tuition reimbursement * Employee assistance program (EAP) * Flexible work arrangements * A collaborative and supportive work environment in the heart of NYC **Our Firm’s Essence: An Ecosystem of Excellence** We are a cutting-edge software company situated in New York City, known for delivering pioneering solutions across diverse sectors. Our ethos is steeped in innovation, client contentment, and sustained advancement. Becoming a member of our cadre translates to contributing to a community that esteems creativity, partnership, and perpetual education. Immerse yourself in a domain where your contributions are not only recognized but are instrumental in our collective expedition.New York City, NYOn-siteFull-time$80,000 - $110,000 per yearTechnical Writing & Editing30 days ago