1 job found
- Our organization is looking for a talented technical writer in Boston, MA who can transform complex data into easily digestible formats. As a technical writer at our firm, you'll take point on documentation for our cutting-edge software platforms, ensuring they're both understood and fully utilized by our clientele. Our engineering and support teams count on the documentation being pristine, so attention to detail and dedication to clarity are critical. Bring your background in tech-centric content creation to an organization valuing both professional and creative growth. **Role Context:** Joining the R&D division, you'll collaborate with project managers, engineers, and customer service representatives. Your deliverables directly fuel customer success, minimize help-desk inquiries, and enhance overall product satisfaction. In this unique role, you're not simply restating data. You’re crafting how people understand and implement sophisticated systems. This demands an aptitude for breaking down abstract ideas into concise, useful instructions and descriptions. **Key Duties and Activities:** 1. Compose and revise in-depth user manuals and API documentation. 2. Coordinate closely with engineering teams to gather and interpret technical details. 3. Establish uniform writing standards to support consistency and clarity. 4. Modify documentation based on feedback from beta-testing programs and post-release audits. 5. Participate in software update discussions, highlighting necessary documentation updates. **Talents Needed:** * Prior working background in a tech role, such as computer science, engineering, or related sectors. * Significant knowledge in documenting software, API, and data processes. * Exceptional capabilities in writing, editing, and proofreading. * Mastery of documentation software and tools such as MadCap Flare, Adobe FrameMaker, or similar platforms. * Exceptional problem-solving acumen, with the capabilities to grasp intricate concepts. **What we bring to the table:** At our firm, we champion our team. As a valuable team member, you'll get several benefits, including competitive compensation, health plans (medical, dental, vision), 401(k) plans, generous paid time off (vacation, sick, personal), opportunities to attend sector gatherings to improve skills, a lively workspace at the core of Boston with convenient public transport links, team-building activities, and flexible scheduling where conditions permit. Our devotion is to nurturing expert growth in a diverse atmosphere where your insight counts.Boston, MARemote, On-siteFull-time, Part-time$70,000 - $90,000 per yearTechnical Writing, Creative Writingabout 1 month ago