36 jobs found
- **Technical Writer – Hardware Documentation in Durham, NC** Our engineering team in Durham is growing, and we need a technical writer to create clear and concise documentation for our cutting-edge hardware products. This role is vital for ensuring our customers, from engineers to end-users, understand and utilize our products effectively. We're looking for someone passionate about technology and skilled at translating complex concepts into user-friendly language. **The Core Challenge: Bridging Tech and User Understanding** You'll be responsible for producing a wide range of technical documentation, including user manuals, installation guides, troubleshooting guides, API documentation, and white papers. We’ll need your assistance with maintaining consistent style and adhering to documentation standards, collaborating closely with engineers and product managers to gather information, validating documentation with hands-on testing, and proactively identifying areas for improvement. **Day-to-Day Responsibilities:** 1. Authoring comprehensive user manuals for new hardware products. 2. Crafting step-by-step installation guides for seamless setup. 3. Developing in-depth troubleshooting guides to resolve common issues. 4. Creating clear and accurate API documentation for developers. 5. Writing engaging white papers on the technology behind our products. 6. Collaborating with engineering teams to understand technical details. 7. Ensuring accuracy through rigorous testing and validation. 8. Maintaining style guides and documentation standards. 9. Proactively identifying and addressing gaps in existing documentation. 10. Managing documentation updates and revisions. **Essential Expertise We're Looking For:** * A background in technical writing, journalism, or a related field. * Experience documenting hardware products. * Proficiency with documentation tools like MadCap Flare or similar. * A knack for translating technical jargon into plain English. * Strong communication and collaboration skills. * An intellectual curiosity for technology * A commitment to documentation accuracy and excellence. * Experience with version control systems (e.g., Git). * Knowledge of hardware testing and validation procedures. * A collaborative and inquisitive personality. **What Makes You a Perfect Fit?** You have a portfolio highlighting your knack for clear technical communication, proven expertise creating documentation for physical tech, possess a deep curiosity regarding new technologies, and you excel within collaborative team environments. **Compensation and Growth:** We offer competitive pay with excellent benefits including comprehensive healthcare, generous PTO, a 401(k) matching program, flexible work arrangements, professional development opportunities, stock options in a fast-growing company, team-building activities and social events, a modern office space in Durham, and a commitment to a supportive work environment. **Our Durham HQ Perks:** Our Durham office, located near the American Tobacco Campus, offers a collaborative work environment, flexible hours and remote work options, access to local eateries and cultural attractions, company-sponsored outings, and an environment that values work-life balance. We need a technically adept person to craft outstanding user documentation. If this describes you, apply now!Durham, NCOn-site / RemoteContractor / Part-time$60,000 - $80,000 per yearTechnical & Content Marketingabout 1 month ago
- Due to an expansion of services, we're seeking a skilled Technical Content Specialist for a part-time, remote contractor position based in the Fort Worth area. If you have a passion for translating complex tech concepts into accessible documentation and enjoy the flexibility of a contract role, this could be your next professional opportunity. **The Core Assignment: Technical Documentation Refinement** Our mission involves producing highly understandable, actionable support resources. As a Technical Content Specialist, your principal mission is to assess our existing suite of support documentation, which encompasses user manuals, troubleshooting guides, and API references, identifying areas where comprehension and utility can be augmented. **Principal Activities & Deliverables** * Analyze existing documentation for accuracy, clarity, and completeness. * Restructure content for enhanced readability and ease of navigation. * Collaborate with engineering and product teams to capture precise technical specifications. * Generate updated or net-new content utilizing diverse mediums such as text, diagrams, and videos. * Employ SEO tactics to enhance the discoverability of documentation. **A Profile of Excellence** We anticipate that the right candidate will possess a blend of writing ability and technical acuity. Key traits we look for include: * Practical knowledge of technical documentation creation. Experience with creating user guides, API documentation, or troubleshooting content is highly desired. * Capability to promptly grasp technical ideas and convert them into simple language. * Proficiency with documentation tools like Confluence, ReadMe.io, or similar. * Superb communications abilities and collaboration spirit. * A background or relevant work experience related to the software development cycle **Academic Background** A Bachelor’s degree in a relevant field (technical communication, computer science, or engineering) is ideal but is outweighed by relevant industry exposure and practical mastery. **Contractual Terms & Benefits** This engagement is set as a part-time, remote contract position. Compensation is commensurate with ability, and a rate will be finalized during the hiring discussion. * Scheduling adaptability to synchronize with project milestones. * Scope to engage in different aspects of our technological services. * Possibility of expansion into subsequent assignments based upon demonstrated project successes. * Join an impactful company that strives to maintain the perfect blend of professionalism and innovation **Our Hiring Ideology** We believe that quality documentation is fundamental to the user experience and product performance. You will be directly involved in enabling users to realize the complete promise of our solutions. The atmosphere within our tech division encourages inventiveness, proactiveness, and a joint obligation to attaining exceptional documentation standards.Fort Worth, TXRemoteContractor, Part-time$45,000 - $60,000 per yearTechnical & Content Marketingabout 1 month ago
- Our team is looking for a dynamic and detail-oriented individual to take on the role of Technical Content Specialist, specifically to support the creation and maintenance of our comprehensive API documentation in Laredo, TX. If you possess a knack for distilling complex technical information into easily digestible content, then this could be the perfect contract opportunity for you. **Role Focus** We're seeking someone who can work collaboratively with our engineering and product teams to translate technical specifications into clear, concise, and accurate documentation. Your work will directly contribute to enhancing the user experience for developers interacting with our platform. **Key Responsibilities** * Developing and updating API documentation, SDK guides, and code samples. * Working closely with developers to understand new features and translate them into technical content. * Creating conceptual overviews, tutorials, and how-to guides. * Ensuring consistency and accuracy across all technical documentation. * Collaborating with cross-functional teams, including engineering, product management, and support, to gather information and insights. * Contributing to the overall content strategy for our developer resources. * Maintaining and improving the style guide for technical documentation. * Staying up-to-date with the latest industry trends and documentation best practices. * Actively seeking feedback on existing documentation to identify areas for improvement. * Participating in documentation reviews and contributing to content quality assurance. **Candidate Profile** You're likely someone with a passion for technology and a strong writing ability, with bonus consideration for understanding API interactions. If you thrive in a fast-paced environment, enjoy problem-solving, and take pride in delivering exceptional technical content, we encourage you to apply. An ideal candidate might have these additional characteristics: * Solid background in technical writing or related field, emphasizing developer documentation. * Knowledge of API concepts (REST, SOAP) and documentation tools (Swagger, Postman). * Ability to understand and write code samples in various programming languages (Python, JavaScript, etc.). * Excellent communication skills, both written and verbal. * Strong attention to detail and ability to work independently. * Ability to manage multiple projects and meet deadlines. * Strong problem-solving and analytical skills. **Engage with Us!** We believe in fostering a collaborative environment where your contributions are valued and recognized. The contractor will work mostly on-site but with hybrid flexibility and some part-time flexibility, giving you balance between office collaboration and personal life. In addition to compensation, we provide resources and a support network. Please express your interest in our API Technical Content Specialist Role in Laredo, TX, if this sounds like a match!Laredo, TXOn-site / HybridContract, Part-time$45 - $60 per hourTechnical Content Specialistabout 2 months ago
- We're a growing software company revolutionizing the way businesses manage their SEO. To help us scale our content efforts, we need an analytical SEO Content Writer adept at creating high-quality, data-driven content for our website, blog, and various marketing channels. Your primary focus will be developing engaging and informative content that attracts, educates, and converts our target audience. This includes researching keywords, writing compelling copy, optimizing content for search engines, and measuring results. **Key Responsibilities:** * Conduct in-depth keyword research and competitive analysis to identify relevant topics. * Craft clear, concise, and engaging content that resonates with our target audience, from blog posts and website copy to email marketing campaigns and social media updates. * Optimize existing content to improve search engine rankings and user experience. * Collaborate with our marketing and product teams to align content with business goals and product messaging. * Track and analyze content performance, using data to refine strategies and improve results. * Stay up-to-date on the latest SEO trends and best practices, applying them to our content creation process. **Skills That Shine:** * Proven track record of creating high-performing SEO content. * Deep understanding of SEO principles and content marketing strategies. * Excellent writing, editing, and proofreading skills. * Strong analytical skills and experience using data to drive decisions. * Ability to work independently and as part of a team. * Familiarity with SEO tools like SEMrush, Ahrefs, and Google Analytics. **Practical Knowledge & Career Progression:** * Industry background in SEO, content marketing, or digital marketing preferred. * Practical mastery of content management systems (CMS) like WordPress. * Professional growth in an Agile or Scrum environment is a plus. **Formal Study & Educational Experience** * Bachelor's degree in marketing, journalism, communications, or a related field preferred. * SEO certifications are highly valued **Perks of Agency Life:** * Competitive salary and benefits package including health, dental, and vision insurance. * Flexible work environment, including remote work options. * Generous paid time off policy. * Opportunities for professional development and growth. * Collaborative and supportive team culture. * Casual dress code. * Company-sponsored events and activities. **Why You Should Join Our Colorado Springs Team** Located in the heart of Colorado Springs, we provide a unique work-life balance where mountain adventures are only minutes away! We believe that our company represents some of the top talent in the industry; and we're confident that this position could take the next steps in your career.Colorado Springs, CORemoteFull-time & Part-time$50,000 - $70,000 per yearSEO & Content Marketingabout 2 months ago
- We're bolstering our Chicago-based team with a Technical Writer. This isn't just any writing job; it's about crafting the DNA of understanding for our complex software solutions. If you have a knack for distilling technical jargon into clear, concise guides, and enjoy the intellectual challenge of making the complicated comprehensible, you might be precisely who we need. **Core Writing Objectives** * Translate highly technical specifications, use cases, and architectural diagrams into user-friendly documentation. This includes API documentation, SDK guides, and troubleshooting articles. * Collaborate extensively with our engineering and product teams to ensure accuracy and completeness in all deliverables. * Maintain and update existing documentation to reflect new features, bug fixes, and best practices. * Create tutorials, quick start guides, and in-product help text that enhance the user experience. * Develop and maintain a style guide for all technical documentation to ensure consistency and quality. **Qualities That Will Get Our Attention** * You possess a proven journey in technical writing, preferably within the software development landscape. * Exceptional ability to understand complex technical concepts and translate them into clear, concise language. * Strong attention to detail and commitment to accuracy. * Familiarity with documentation tools and platforms such as Confluence, Git, and static site generators. * A portfolio or collection of writing samples that demonstrate your technical prowess. **Cultural Additions** * You thrive in a collaborative, fast-paced environment. * You’re not afraid to ask questions and challenge assumptions. * You're constantly learning and exploring new technologies. * You enjoy working with a diverse team of talented individuals. * You have a strong work ethic and a passion for excellence. **What We Offer** * Comprehensive health, dental, and vision insurance. * A generous paid time off policy to recharge and pursue your passions. * Competitive compensation commensurate with your skill and experience. * Opportunities for professional development and growth. * A flexible work environment that supports your well-being and work-life balance. * Regular team events and social activities to foster camaraderie and collaboration. *Location Insight:* Situated in the heart of Chicago, we are easily accessible from several neighborhoods, leveraging the city's diverse talent pool. Chicago’s vibrant tech scene makes this an unparalleled place to make an impact. *Industry Authority Note:* With the increasing importance of developer experience (DX), technical writers are more critical than ever. Be a part of the leading edge. If you have a strong foundation in transforming technology into accessible instruction, this is an opportunity for growth. Use your ability to explain intricate operations in an inviting city and culture. We aim for you to become an indispensable part of our product success.Chicago, ILHybrid / RemoteFull-time / Part-time$70,000 - $90,000 per yearTechnical Writingabout 2 months ago