2 jobs found
- Our product documentation team is on the hunt for a seasoned technical writer to help us make our cutting-edge AI platform crystal clear to developers, partners, and end-users alike. This isn't your run-of-the-mill technical writing gig; we're talking about crafting intuitive guides, detailed API references, and engaging tutorials that empower our global user base. We're a rapidly expanding technology company located in the heart of Boston's innovation district, and we're looking for someone who thrives in a dynamic environment. **Key Responsibilities:** * Develop and maintain comprehensive documentation for our AI platform, including API references, user guides, and troubleshooting FAQs. * Collaborate with product managers, engineers, and UX designers to understand product functionality and user needs. * Create clear, concise, and accurate documentation that adheres to our style guidelines. * Ensure documentation is accessible and easily discoverable through our online help center. * Stay up-to-date on the latest trends and best practices in technical writing and documentation. * Contribute to the improvement of our documentation processes and tools. * Participate in user testing to gather feedback on the effectiveness of our documentation. **Desired Expertise:** * Proven track record (at least 3 years) in technical writing, preferably in the software or technology industry. * Adept with content management systems (CMS) and documentation tools (e.g., Confluence, MadCap Flare, Git). * Comprehensive understanding of API documentation principles and practices. * Exceptional writing, editing, and proofreading skills. * Strong communication and collaboration abilities. * Ability to learn new technologies quickly. * Exposure to Agile development methodologies. * Background knowledge of AI or machine learning concepts a plus. **Contractor Perks:** * Competitive hourly rates. * Flexible work schedule and remote work options available. * Opportunity to work with a talented and passionate team. * Chance to contribute to a groundbreaking AI platform. * Access to company-sponsored training and development opportunities. * Exposure to cutting-edge technologies and innovative development practices. We pride ourselves on fostering a collaborative and inclusive work environment. As a key contributor, you'll play a pivotal role in shaping the success of our documentation efforts. You'll be a trusted partner to our development teams, ensuring that users can easily navigate and utilize our platform's capabilities. If you have a passion for clarity, a knack for simplifying complexity, and a drive to create world-class documentation, we encourage you to apply! Your intellectual prowess and hands-on expertise will be instrumental in driving product adoption and user satisfaction.Boston, MARemote/HybridContractor$45-$65/hourTechnical Writingabout 1 month ago
- We're an innovative startup revolutionizing the way the world interacts with data, and we need a talented technical content creator to join our expanding Boston team. This isn't just about documenting APIs; it's about crafting a compelling narrative around our technology, making complex concepts accessible and engaging for a diverse audience. **Your Mission: Illuminating the Path with Words** * Translate intricate technical information into clear, concise, and user-friendly documentation. * Create tutorials, user guides, API documentation, and release notes. * Work closely with engineers, product managers, and UX designers to understand product features and functionality. * Maintain and update existing documentation to ensure accuracy and relevance. * Develop engaging content formats, including videos, interactive demos, and infographics. * Contribute to the development of a consistent brand voice and style across all documentation. * Analyze documentation usage data to identify areas for improvement. **Essential Expertise to Light the Way** * Proven aptitude in technical writing, preferably in the software industry; demonstrable accomplishments are favored. * Proficiency in various documentation tools and formats (e.g., Markdown, HTML, API documentation generators). * A knack for grasping complicated tech, and an affinity to convey its utility. * Excellent communication, collaboration, and problem-solving proficiencies. * A degree in Computer Science, Engineering, or a related field (or equivalent experience) would set you apart, and any academic engagement with Boston's rich scholastic community will be valued. * Passion for learning new technologies and staying up-to-date with industry trends. * Experience with version control systems (e.g., Git). While others dabble, Boston innovation demands mastery. **What Awaits You at Our Innovation Hub** We offer competitive compensation, comprehensive health benefits, and ample opportunity for professional development. We also pride ourselves on creating a positive and inclusive work environment where everyone feels valued and empowered. * **Flexibility**: Hybrid working setup, accommodating those who thrive in Boston's electrifying atmosphere balanced with serene focused sessions. * **Healthcare**: Full medical, dental, and vision insurance. * **Time Off**: Generous paid time off policy to recharge and explore Boston's history or decompress out near the Cape. * **Growth**: Professional development budget to attend conferences and training workshops. * **Equity**: Stock options to participate in our collective innovation, ensuring all team members are vested in mutual triumphs. Join us and become a key part of shaping how people understand and interact with the future of data. Show us you belong in the vanguard. Be ready to contribute.Boston, MAHybridFull-time$80,000 - $110,000 per yearTechnical & Content Marketing2 months ago