1 job found
- Our product documentation team is on the hunt for a seasoned technical writer to help us make our cutting-edge AI platform crystal clear to developers, partners, and end-users alike. This isn't your run-of-the-mill technical writing gig; we're talking about crafting intuitive guides, detailed API references, and engaging tutorials that empower our global user base. We're a rapidly expanding technology company located in the heart of Boston's innovation district, and we're looking for someone who thrives in a dynamic environment. **Key Responsibilities:** * Develop and maintain comprehensive documentation for our AI platform, including API references, user guides, and troubleshooting FAQs. * Collaborate with product managers, engineers, and UX designers to understand product functionality and user needs. * Create clear, concise, and accurate documentation that adheres to our style guidelines. * Ensure documentation is accessible and easily discoverable through our online help center. * Stay up-to-date on the latest trends and best practices in technical writing and documentation. * Contribute to the improvement of our documentation processes and tools. * Participate in user testing to gather feedback on the effectiveness of our documentation. **Desired Expertise:** * Proven track record (at least 3 years) in technical writing, preferably in the software or technology industry. * Adept with content management systems (CMS) and documentation tools (e.g., Confluence, MadCap Flare, Git). * Comprehensive understanding of API documentation principles and practices. * Exceptional writing, editing, and proofreading skills. * Strong communication and collaboration abilities. * Ability to learn new technologies quickly. * Exposure to Agile development methodologies. * Background knowledge of AI or machine learning concepts a plus. **Contractor Perks:** * Competitive hourly rates. * Flexible work schedule and remote work options available. * Opportunity to work with a talented and passionate team. * Chance to contribute to a groundbreaking AI platform. * Access to company-sponsored training and development opportunities. * Exposure to cutting-edge technologies and innovative development practices. We pride ourselves on fostering a collaborative and inclusive work environment. As a key contributor, you'll play a pivotal role in shaping the success of our documentation efforts. You'll be a trusted partner to our development teams, ensuring that users can easily navigate and utilize our platform's capabilities. If you have a passion for clarity, a knack for simplifying complexity, and a drive to create world-class documentation, we encourage you to apply! Your intellectual prowess and hands-on expertise will be instrumental in driving product adoption and user satisfaction.Boston, MARemote/HybridContractor$45-$65/hourTechnical Writingabout 1 month ago