17 jobs found
- Our growing technical documentation team seeks a diligent and detail-oriented technical writer. Our Phoenix-based cybersecurity firm needs someone who can translate highly technical concepts into clear, concise, and user-friendly documentation. Think "complex code, simple instructions." As a Technical Writer in Chandler, AZ, you'll collaborate closely with our software engineers, product managers, and customer support teams to ensure that our users have access to accurate and up-to-date information. We offer both hybrid and fully on-site roles for this position. **Your Responsibilities Include:** * Authoring, editing, and maintaining a variety of technical documents, including user manuals, API documentation, release notes, knowledge base articles, and troubleshooting guides. * Collaborating with subject matter experts (SMEs) to gather information and validate technical accuracy. * Working directly with the product development team to deeply understand our software and service functionality. * Participating in peer reviews to ensure documentation meets quality standards. * Continuously improving documentation based on user feedback and analytics. * Working with internal style guides and ensuring consistent documentation practices. * Contributing to overall documentation strategy and planning. * Designing and implementing documentation templates, ensuring a common framework. * Identifying areas to add useful content to the documentation, working to address gaps in service resources. * Contributing to improvements to processes to more smoothly provide documentation for end users. **What You Bring to the Table:** * A solid understanding of software development lifecycle and technical concepts. * Demonstrated ability to write clearly and concisely for a technical audience. * Familiarity with documentation tools and technologies (e.g., Markdown, Git, Confluence). * Capability with content management systems (CMS) for publishing and maintaining documentation. * Hands-on expertise creating and maintaining API documentation. * Background in cybersecurity technologies (preferred). * The type of personality where no project is "too complex". * Ability to manage multiple projects simultaneously and meet deadlines. **Perks of Working with Us:** * Competitive salary and benefits package that aligns with your skills. * Comprehensive health insurance, including medical, dental, and vision coverage. Benefits kick in 30 days after employment! * Generous paid time off (PTO) and paid holidays to recharge and enjoy life. * Professional development opportunities to enhance your skills and grow your career. We pride ourselves on cultivating staff who learn new things daily. * Flexible work arrangements, including remote and hybrid options where available. This means that sometimes you may need to work on-site with our team and sometimes work from the comforts of your home! * A collaborative and supportive work environment where your contributions are valued. * Opportunity to make a real impact on our customers' success. * On-site perks including free snacks and drinks, employee lunch monthly. * Team-building activities and social events that make you actually like your colleagues. We are eager to welcome a new Technical Writer to our Chandler, AZ team, be it an on-site or hybrid arrangement. If you have the skillset to excel in translating the complicated to the understood, you are strongly encouraged to apply!Chandler, AZOn-site or HybridContractor or Part-time$50,000 - $70,000 per yearTechnical & Web Content29 days ago
- Our editorial team is growing and seeking a versatile Web Content Editor to refine, enhance, and optimize website content for clarity, accuracy, and engagement. If you have a keen eye for detail, a knack for storytelling, and a passion for creating compelling digital experiences, this contractor role might be ideal for you. You will contribute to ensuring that our website serves as a valuable resource for our users. **Role Objectives** * Content Refinement: Edit and proofread existing and newly developed web content, including blog posts, product descriptions, case studies, and website copy, to ensure error-free grammar, punctuation, spelling, and sentence structure. * SEO Optimization: Implement SEO best practices by optimizing content with relevant keywords, meta descriptions, and headings to improve search engine rankings and visibility. Conduct keyword research to identify high-value search terms and incorporate them strategically into website content. * Clarity and Consistency: Ensure that website content is clear, concise, and consistent with our brand voice and style guidelines. Simplify complex topics into easily understandable language for a diverse audience. Develop and maintain style guides to ensure consistent application of brand voice and tone. * Collaboration: Work closely with content creators, designers, and marketing teams to align website content with overall marketing objectives. Provide constructive feedback to content creators to improve the quality and effectiveness of their work. Participate in brainstorming sessions to generate content ideas and refine existing content strategies. * Content Performance Analysis: Monitor and analyze website content performance using analytics tools like Google Analytics. Track key metrics such as page views, bounce rate, and time on page to identify areas for improvement. Prepare regular reports on content performance and make data-driven recommendations to optimize content for maximum impact. **Critical Experiences** * Background in English, journalism, communications, or a related field. * Demonstrated experience in editing, proofreading, and optimizing web content. * Familiarity with SEO best practices and tools. * Proficiency in Google Analytics and other web analytics tools. * Strong attention to detail, excellent grammar, and writing skills. * Ability to work independently and collaboratively in a fast-paced environment. * Experience with content management systems (CMS), such as WordPress or Drupal, a plus. **Pay & Perks** * Flexible Schedule: Work from the comfort of your home or office. * Project-Based Compensation: Earn competitive rates for each project you complete. * Professional Growth: Opportunity to expand your skill set and expertise through diverse editing projects. * Collaboration: Connect with fellow team members and enhance our skills together.Tampa, FLRemote, On-sitePart-time, Contractor$25-$45 per hourEditing, Web Content30 days ago