2 jobs found
- Are you passionate about transforming intricate technical details into easily digestible documentation? Our software firm in Oakland is seeking a meticulous Technical Writer to produce high-quality documentation that contributes to the overall success of our products. This is a unique opening to join a dedicated team committed to simplifying user experiences through clarity and precision. As our Technical Writer, your main objective involves creating, updating, and maintaining documentation for our suite of software offerings. You'll work closely with product managers, developers, and support staff to gather vital data, ensuring our technical documentation is both comprehensive and accurate. This role demands a highly skilled communicator capable of converting complex concepts into user-friendly materials, accessible to a broad audience ranging from novice users to seasoned experts. **Key Responsibilities** * Author and maintain comprehensive documentation, including user manuals, API guides, and troubleshooting guides. * Collaborate with developers and product managers to deeply understand product features and capabilities. * Create clear and concise diagrams, illustrations, and flowcharts to visually support documentation. * Ensure all documentation aligns with brand guidelines and style standards. * Conduct thorough reviews of existing documentation to identify areas for improvement and updates. * Manage and maintain the documentation repository, ensuring organization and easy access. * Participate in the software development lifecycle, offering documentation feedback at each stage. * Contribute to the creation of training materials and knowledge base articles. * Stay current with industry trends and technical writing best practices. **Professional Qualifications** * A solid academic background in technical communication, computer science, or a related field. * Proven experience (3+ years) in technical writing, preferably in a software development environment. * Exceptional writing and communication abilities, with a knack for translating technical information into simple terms. * Proficiency in documentation tools like MadCap Flare, Confluence, or similar. * Knowledge of software development processes and methodologies (e.g., Agile). * Ability to work both independently and collaboratively in a fast-paced setting. * Familiarity with API documentation standards and tools (e.g., Swagger). * Strong attention to detail and a commitment to accuracy. * Portfolio of technical writing samples showcasing your ability to document complex software. **What We Offer** We present a competitive benefits package, including comprehensive health insurance, a 401(k) plan with company match, and generous paid time off. Additionally, we support ongoing professional advancement through training opportunities and career growth plans. At our core, we recognize the importance of work/life balance and support a remote-first workplace, giving our team members the versatility and independence they crave. Join a team that values innovation, professional development, and employee well-being. This position is based in the vibrant city of Oakland, where tech meets culture, offering a stimulating environment for both work and leisure.Oakland, CAOn-site/RemoteFull-time$80,000 - $100,000 per yearTechnical Writing6 days ago
- **Empowering Oakland's Open-Source Community: Join Our Technical Writing Revolution!** Our fast-growing tech cooperative seeks a detail-oriented Technical Writer. We empower local open-source projects, making cutting-edge technology accessible to all. If you're passionate about translating complex code into clear, user-friendly documentation and resonate with Oakland’s collaborative spirit, let’s talk! **Your Day-to-Day Impact:** 1. **Crafting Stellar Docs**: Write, revise, and maintain comprehensive documentation for our open-source software, APIs, and developer tools. Target audiences span newbie programmers to advanced engineers. 2. **Collaborating Closely**: Work closely with our development teams to understand system architecture and code functionality. 3. **Elevating User Experiences**: Create tutorials, troubleshooting guides, and FAQs to assist our user community and empower them to fully utilize our software. Test drive various UI's to evaluate the best options, providing input regarding improving the usability for the user community. 4. **Championing Best Practices**: Enforce consistency in documentation style, format, and voice across all projects. Strive for adherence to standards as outlined by Open Source licensing entities and software foundations, as it will benefit our users. 5. **Navigating the Tech Scene**: Attend industry meetups and contribute to relevant online forums to expand your technical knowledge and network. Local presence is welcomed to encourage relationships with the open source community here in Oakland and across the bay. **Academic Preparation & Professional Growth** * An academic background in computer science, engineering, or a closely related field. Alternatively, an equivalent portfolio of hands-on expertise. * Deep comprehension of software development methodologies and agile practices. * Exceptional grasp of technical writing concepts and practices. * Superb communication, interpersonal, and collaboration proficiencies. * Experience with documentation tools (e.g., Sphinx, Doxygen, Markdown) and version control systems (Git). * Bonus points if you're engaged with the open-source movement or have already contributed to documentation projects. Additional bonus points, should you possess certifications or experience related to accessibility guidelines (WCAG) and Section 508 compliance. * Practical knowledge with Linux environments, command-line interfaces, and cloud technologies (AWS, Azure, GCP). **What Makes Us Special** At our Oakland cooperative, we believe in: * **Radical Transparency**: Open salaries and decision-making. * **Equitable Ownership**: Employee ownership shares for long-term commitment. * **Community Enrichment**: Active participation in local open-source events. * **Ongoing Skill Cultivation**: Dedicated budget for technical workshops, conferences, and certifications. * **Generous PTO**: Recharge and focus on what matters. * **Wellness perks**: Promoting well-being through resources such as wellness spending account and mental health resources. **The Cooperative Deal:** * Full-time role with competitive pay. * Comprehensive healthcare coverage. * Remote work environment – though periodic in-person collaboration is encouraged. Ready to contribute to Oakland’s growing tech ecosystem and our open-source mission? Apply today!Oakland, CARemoteFull-time$80,000 - $110,000 per yearTechnical & Web Content10 days ago