2 jobs found
- We are expanding our team in Louisville and seek a talented wordsmith to join us as a Technical Documentation Specialist. This individual will be integral in creating clear, concise, and accurate documentation for our software products, enabling both internal teams and external clients to utilize our platforms effectively. Your aptitude for simplifying intricate technical concepts and transforming them into user-friendly guides will be paramount. Your Contribution: * Author, edit, and maintain technical documentation, including user manuals, API references, troubleshooting guides, and FAQs. * Collaborate with software engineers, product managers, and support teams to gather information and insights for documentation creation. * Develop interactive tutorials and videos to enhance user understanding and engagement. * Manage the documentation lifecycle, ensuring accuracy, currency, and accessibility. * Adhere to style guides and documentation standards, maintaining consistency across all deliverables. * Participate in product testing and provide feedback on user interface design and functionality from a documentation perspective. * Track documentation usage and feedback to identify areas for improvement and enhancement. Academic and Professional Landscape: * A bachelor's degree in technical communication, English, computer science, or a related discipline is essential. * Hands-on expertise in technical writing, instructional design, or content development is expected. * Familiarity with documentation tools and platforms such as MadCap Flare, Adobe RoboHelp, or Confluence. * Exceptional written and verbal communication abilities are crucial. * Practical mastery of translating complex technical concepts into clear and accessible language. * Proficiency in creating visual aids such as diagrams, screenshots, and videos to enhance documentation. Benefits & Perks: * Competitive compensation aligned with experience and expertise. * Comprehensive health, dental, and vision coverage for employees and dependents. * Generous paid time off policy, including vacation, sick leave, and holidays. * Retirement savings plan with company match to secure your future. * Opportunities for professional development and continuous learning through training programs and conferences. * Flexible work arrangements, including remote work options and flexible hours. Studio Culture: We value clear communication, collaboration, and a commitment to excellence. Our workplace emphasizes mutual respect, knowledge sharing, and ongoing feedback to foster personal and collective growth. Join us in driving innovation and creating products that have a positive impact on our customers and communities in Louisville and beyond. We aim to be at the forefront of technological progress, and this position will play a major part in realizing that goal.Louisville, KYRemote & On-sitePart-time & Full-time$60,000 - $80,000 per yearTechnical & Copywritingabout 1 month ago
- Our team needs a highly skilled freelance technical writer to develop clear and concise documentation for our cutting-edge AI platform in Louisville, KY. As our freelance documentation expert, you will work closely with our engineering and product teams to create comprehensive user guides, API references, and troubleshooting manuals. If you possess exceptional writing skills and a passion for making complex technical information easy to understand, we want to hear from you! **Your Role in Deepening User Understanding:** * Craft detailed user manuals, ensuring users fully grasp platform functionality. * Design and develop API documentation, making integrations smooth for developers. * Create helpful FAQs and troubleshooting guides, to minimize user frustration. * Refine existing documentation to enhance user-friendliness and accuracy. * Keep abreast of AI trends and platform updates, to update documentation accordingly. * Create visual elements, diagrams and illustrations to enhance understanding of the more complex processes. **Experience & Skill Cultivation:** * Industry background in technical writing, with demonstrated success in AI or software documentation. * Professional development in explaining sophisticated technical concepts in a simplified manner. * A solid skill cultivation and understanding of documentation tools and platforms (e.g., Confluence, Markdown, Git). * The career progression to articulate complex APIs and software integrations. * Professional growth with a proven track record of delivering documentation projects on time and within budget. * Hands-on expertise with content management systems and version control. **Making an Impact Through Benefits:** * Freelance flexibility to balance work and personal life. * Opportunity to contribute to the advancement of AI technology in Louisville. * Access to advanced AI resources and support from top engineers. * Making a difference by seeing your work directly benefit users worldwide. * Our commitment to you includes being part of a supportive and collaborative environment. **Crafting Your Intellectual Foundation:** We seek a dedicated individual who is eager to work to expand on and show off their existing intellectual prowess with: * Academic background in technical communication, computer science, or a related field. * Exceptional writing and editorial skills, ensuring error-free and coherent content. * Scholarly preparation in capturing feedback and iterate on documentation based on user input. * Ability to collaborate effectively with cross-functional teams. * Deep intellectual foundation that will easily enable grasping complex technical concepts. Our innovative culture here in Louisville nurtures and rewards continuous learning and improvement. If you are keen to work with a world class team to help the rest of the world understand the most advanced AI solutions in the world, we want to talk to you!Louisville, KYRemoteFreelance, Contractor$40 - $60 per hourTechnical Writing, Content Marketingabout 1 month ago