2 jobs found
- We're seeking a meticulous Technical Writer to bolster our expanding technical documentation efforts in Gilbert, Arizona. Our innovative tech company requires clear, concise, and user-friendly documentation to accompany our suite of cutting-edge software solutions. As a critical member of our team, you will transform complex technical concepts into readily accessible content for developers, end-users, and internal stakeholders. Your ability to master specialized software and grasp intricate processes will define your contribution to ensuring our company success. You’ll interface with subject matter experts and internal partners. If you have a passion for clarity, an acute eye for detail, and a solid track record of creating impactful technical documentation, we encourage you to explore this exceptional opportunity. **Key Contributions** * Craft, edit, and oversee a full spectrum of technical documents: user manuals, API documentation, troubleshooting guides, knowledge base articles, and developer tutorials. * Collaborate closely with software engineers, product managers, and support teams to garner in-depth insights and content accuracy. * Distill sophisticated technical information into lucid, accessible content suitable for diverse audiences, ranging from technical experts to novice users. * Maintain and update existing documentation repositories, ensuring optimal clarity, relevance, and currency. * Take initiative to propose and implement improvements to our documentation processes and standards. * Participate in software testing and usability reviews to validate the correctness and user-friendliness of documentation. * Guarantee all documentation aligns with corporate branding guidelines and style conventions. **Professional Qualifications** * Academic background in technical communication, English, computer science, or a related field. * Proven career path with expertise in technical writing within the software industry. * Demonstrated capability to quickly learn and effectively describe intricate software applications and processes. * Proficiency in standard documentation tools and technologies, such as Markdown, Git, and content management systems. * Exceptional writing, editing, and proofreading abilities with an unwavering attention to detail. * Superior collaboration and communication capabilities. * Deep understanding of user-centered documentation principles. **Remuneration & Perks** Our commitment to your prosperity extends beyond compensation. We offer comprehensive benefits which includes: health, dental, and vision insurance, a generous paid time off policy, paid holidays, and flexible work arrangements. Further, we offer avenues for continued academic development. Become an integral part of a collaborative team committed to pushing boundaries and ensuring that technology meets community expectations within the Phoenix metropolitan area.Gilbert, AZOn-site, RemoteFull-time, Contractor$75,000 - $95,000 yearlyTechnicalabout 2 months ago
- Gilbert, Arizona is rapidly becoming a tech hub, and we're riding that wave! Our organization is seeking a talented and versatile Technical Content Specialist to bridge the gap between our complex software and our user base. If you thrive on demystifying intricate systems and crafting clear, concise documentation, this opportunity is tailor-made for you. **The Challenge Ahead** As our Technical Content Specialist, you'll dive headfirst into the world of our groundbreaking platform. Your mission: to transform complex code and technical jargon into user-friendly guides, tutorials, and FAQs. You will partner with product managers, engineers, and support staff to grasp the nuances of new features and translate them into comprehensive content that empowers our customers. **Responsibilities Include** * Create and maintain comprehensive user manuals, API documentation, and troubleshooting guides. * Develop engaging tutorial videos and interactive learning modules. * Collaborate with engineering teams to understand new features and updates. * Revise existing content for clarity, accuracy, and search engine optimization. * Track content performance and identify areas for improvement. * Stay abreast of industry best practices in technical communication and instructional design. * Participate in usability testing to ensure content effectiveness. * Champion a consistent voice and style across all technical content. **What Makes You an Ideal Candidate?** * A learning foundation in English, journalism, communications, or a technical field. * Proven professional journey in technical writing or content creation (3+ years). * Proficiency with documentation tools like MadCap Flare, DITA, or similar. * Experience working in an Agile development environment. * Strong understanding of information architecture and content strategy. * Exceptional communication and interpersonal skills. * Ability to grasp complex technical concepts quickly. * Familiarity with software development lifecycles. * A portfolio that shows expertise. **Perks & Privileges** We foster a collaborative and supportive environment where your ideas matter. You will have the opportunity to make a real impact on our customers' experience while developing your skills and advancing your career. We offer: * Competitive salary and benefits package including medical, dental, and vision insurance. * Generous paid time off and holidays. * Professional development opportunities. * Flexible work arrangements, including remote work options. * Stock options in a rapidly growing company. * A modern, collaborative workspace in Gilbert's vibrant SanTan Village area. * Company-sponsored social events and team-building activities. * Opportunity to work with cutting-edge technology. We need someone who's not just a great writer, but also a true problem-solver, eager to roll up their sleeves and make our tech understandable for everyone.Gilbert, AZOn-site / RemoteFull-Time$70,000 - $90,000 per yearTechnical Content2 months ago