2 jobs found
- **Content Alchemist – Transform Data into Engaging Narratives** Are you the type of wordsmith who can conjure compelling stories from complex information? Do you thrive in the exciting, ever-evolving tech landscape? If you're nodding enthusiastically, our data solutions firm in St. Petersburg, FL, needs your unique talents. We're seeking a Technical Content Creator to transform technical specifications, use cases, and API documentation into captivating narratives that resonate with both technical and non-technical audiences. If you live and breathe creating crystal-clear documentation that users genuinely enjoy interacting with, this is the role for you. Our rapidly growing team is ready to empower your content wizardry. **Your Daily Incantations (Responsibilities):** 1. Translate intricate technical details into user-friendly guides, tutorials, and FAQs. 2. Create compelling case studies that showcase the tangible benefits of our data solutions. 3. Develop engaging video scripts for product demos and training modules. 4. Collaborate with our product development and engineering teams to ensure the accuracy and clarity of all content. 5. Maintain and update existing documentation to reflect the latest product updates and improvements. 6. Craft internal knowledge base articles to help our support teams assist clients efficiently. 7. Design interactive training materials using various e-learning platforms. 8. Optimize content for search engines (SEO) to improve discoverability. 9. Analyze content performance metrics and implement improvements based on data insights. 10. Contribute to the development of our overall content strategy. **What Spells You Must Know (Qualifications):** * A portfolio brimming with compelling examples of your content creation prowess. * Proven talent in unraveling complexity and transforming it into clear, concise communication. * Working experience in API documentation, SDKs, and other developer-focused content * Deep knowledge of SEO writing techniques. * Familiarity with content management systems (CMS). * Ability to flourish in an exciting team and manage multiple projects simultaneously. * Comfort collaborating with multiple stakeholders, including developers, product managers, and sales. **Bonus Charms (Nice-to-Haves):** * Hands-on experience creating documentation for the financial tech sector. * Proficiency with video editing and motion graphics tools. * Experience building interactive learning modules using tools like Articulate Storyline or Adobe Captivate. **The Perks of Joining Our Coven:** * Competitive salary, recognizing your alchemical abilities. * Comprehensive healthcare, dental, and vision plans to keep your mind and body in tip-top shape. * A flexible remote work policy, allowing you to practice your craft from anywhere. * Unlimited PTO because work-life balance isn't a myth. * A clear path for professional growth, with opportunities to expand your magical repertoire. * Access to the latest tools and technology to support your work. **About Us:** We are an inventive data solutions firm with a lively team based in St. Petersburg, Florida, crafting custom tech tools for leading fintech organizations. Our goal is to unleash the potential of complex data through intuitive design and clever execution. With a hybrid approach to work, we embrace collaboration and creativity. We celebrate each other's wins while taking time for wellness breaks during the day. With an emphasis on professional development opportunities and an exciting environment for ingenuity, we enable our team to thrive. Our dynamic team celebrates personal and professional wins weekly with an all-hands session that ends the week on a positive note.St. Petersburg, FLRemote & On-siteFull-time$60,000 - $80,000 per yearTechnical & Creative Writing6 days ago
- Our team is looking for a talented Technical Writer to develop clear, concise, and accurate documentation for our rapidly expanding product line. If you have a knack for explaining complex technical concepts in a simple and understandable way, we'd love to hear from you! This is a great opportunity to join a growing company and contribute to our success. **The Opportunity** As a Technical Writer, you will be responsible for creating and maintaining a variety of technical documentation, including user manuals, API documentation, developer guides, and online help systems. You will collaborate closely with engineers, product managers, and support staff to ensure that our documentation is accurate, complete, and up-to-date. A passion for detail, an insatiable desire for learning, and the ability to translate dense data into accessible insights are essential for success in this role. **Key Functions** * Create and maintain technical documentation for our products * Work closely with engineers, product managers, and support staff * Review and edit technical documentation written by others * Create diagrams, illustrations, and other visuals to enhance documentation * Stay up-to-date on the latest technologies and trends * Manage the documentation review process * Keep the documentation up-to-date with new releases * Contribute to the style guide **What You’ll Bring to the Table** * Experience crafting various types of user documentation: user guides, administrator guides, installation guides, and troubleshooting materials. * Practical familiarity using documentation tools and platforms to write, format, publish, and manage technical content. Understanding of MadCap Flare and Sphinx is a plus. * Demonstrated skill in transforming intricate information and processes into well-structured, coherent, and usable content. * Robust attention to detail, ensuring a high degree of accuracy and compliance with editorial standards. * Capacity to independently gather relevant information by interacting with technical experts and using self-led research techniques. * A dedication to creating accessible content for varied experience levels and multicultural backgrounds. **Even Better If You Have** * A technical certification to validate abilities in an IT-related discipline, like technical writing, or relevant industry qualifications, solidifying domain competence and capabilities. * Proficiency using collaborative project management and content creation tools like JIRA, Confluence, and Microsoft Teams to collaborate effectively across teams and stakeholders. * Experience operating inside agile software development environments and actively participating in sprint planning, stand-ups, and retrospectives. * Innate knack for troubleshooting and issue resolution to help enhance support documentation. This aptitude is crucial to improve product experience through relevant solutions. **Benefits and Perks** * Remote work arrangements * Flexible work hours * Health insurance * Paid time off * Paid holidays * Professional development opportunities This role, based remotely, lets you tap into St. Petersburg's growing tech scene while working from your home office. Embrace the blend of coastal living and professional engagement!St. Petersburg, FLRemotePart-time, Freelance$25 - $40 per hourTechnical Writing7 days ago