77 jobs found
- Our organization is currently seeking a talented and detail-oriented Documentation Specialist in Boston, MA to assist with the creation and maintenance of technical documentation for our complex suite of software solutions. This is a crucial role, pivotal in ensuring our clients and internal teams alike possess a comprehensive understanding of our product offerings. This specialist will operate in either a hybrid or fully remote environment, tailored to their individual preferences and working styles. Boston's diverse technology ecosystem requires a person ready to adapt, innovate, and thrive in a fast-paced environment. **Key Responsibilities** * Compose, revise, and uphold various forms of documentation, spanning from user guides to API documentation. The objective is to craft content that is not only accurate and up-to-date but also intuitive and accessible to a broad spectrum of users, ranging from novice end-users to seasoned developers. * Collaborate extensively with the product development and engineering teams to acquire in-depth product knowledge. This partnership will enable the creation of documentation that accurately reflects the software's functionalities and nuances. * Conduct comprehensive research on software specifications and functionalities. The research outcomes serve as the backbone for crafting meticulous and coherent documentation. * Incorporate feedback from clients and internal teams to improve documentation quality and address identified gaps. A commitment to continuous refinement is vital. * Organize and manage documentation repositories, ensuring they remain logically structured and effortlessly accessible. This contributes to streamlined information retrieval. **Ideal Attributes** * A history of achievement as a technical writer or documentation specialist, ideally within a software-driven context. * Proficiency in documentation tools such as MadCap Flare, Oxygen XML Editor, or similar. * Mastery of technical writing principles and a demonstrated capability to articulate intricate technical concepts concisely and transparently. * Ability to collaborate effectively within cross-functional teams and manage projects proactively. * Demonstrated understanding of API documentation and developer-focused materials. **Employee Benefits** Our institution values its employees and their overall well-being, as evidenced by a comprehensive benefits package that acknowledges the demands and difficulties of the professional environment. Health insurance, including options for dental and vision care, is a foundational offering to provide staff and their families with peace of mind. Competitive salaries aim to attract and retain high-caliber people. We additionally encourage staff development with opportunities for courses and training to further both personal and professional aims. Employees have access to a 401(k) retirement plan to aid in financial planning. Employees may strike a healthy balance between their personal and professional lives with our policy on paid time off, which allows for leisure, sickness, and holidays. Our dedication to diversity and inclusion ensures that our company has a positive culture where everyone is treated with respect and encouraged to contribute their unique perspectives and experiences. **Joining Our Mission** By joining our team, you will have the distinct opportunity to shape how individuals interact with technology. Our firm is dedicated to promoting education and disseminating technological knowledge to an expanding consumer base, thereby improving society. Contribute to a cooperative culture that stimulates innovation and provides advancement opportunities. Accept this demanding yet gratifying position and transform the realm of technology documentation.Boston, MARemote or HybridFull-time$70,000 - $90,000 per yearTechnical Writing11 days ago
- Our growing team in Lubbock, TX, needs a detail-oriented Technical Writer to enhance our user experience through clear and concise documentation. If you excel at explaining complex technical information in a simple and easy-to-understand manner, we want you on our team. We offer both remote and on-site positions with full-time and part-time options to fit your lifestyle. **Your Core Responsibilities:** * Transform intricate technical concepts into user-friendly guides, manuals, and online help resources. * Work closely with developers, engineers, and product managers to gain a profound understanding of our products. * Keep documentation current, ensuring alignment with the most recent product features and updates. * Design and maintain documentation architecture and standards. * Participate in product design reviews to proactively identify documentation requirements. * Create and sustain a comprehensive library of technical documentation, fostering reusability and accessibility. * Incorporate user feedback to improve documentation quality and clarity. * Produce internal knowledge-based articles and tutorials for training purposes. **What Makes You a Great Fit:** * A track record of translating technical jargon into easy-to-understand content. * Mastery in writing clear, accurate, and concise technical documentation. * Expertise in utilizing documentation tools such as MadCap Flare, Confluence, or similar. * Capable of managing numerous projects and adhering to strict deadlines. * Exceptional collaboration and communication capabilities. * Thorough understanding of SDLC methodologies. * Knowledgeable in a range of platforms and operating systems. * Strong investigative mindset to gather and interpret complex information. **What We Provide:** * *Competitive Pay Package:* Receive compensation that acknowledges your experience and talent. * *Health Coverage:* Take advantage of full health, dental, and vision insurance options. * *Work Flexibility:* Decide between remote work and on-site positions and adjustable full-time or part-time schedules. * *Learning Environment:* Advance your skills with access to cutting-edge technology and professional development options. * *Retirement Planning:* Ensure a secure retirement by investing in our robust 401(k) program, which includes company matching. * *Paid Time Off:* Relax and recharge with ample paid vacation days and sick leave. * *Team Involvement:* Team events and regular collaboration ensure we're not just colleagues, but friends. We believe that our people are what drive our company forward and foster innovation. Here at [Company Name], you will collaborate with a team that's driven by growth and thrives on the cutting edge. If you are a passionate individual ready to make a significant impact, apply today!Lubbock, TXRemote, On-siteFull-time, Part-time$60,000 - $80,000 per yearTechnical Writing11 days ago
- **Empowering Oakland's Open-Source Community: Join Our Technical Writing Revolution!** Our fast-growing tech cooperative seeks a detail-oriented Technical Writer. We empower local open-source projects, making cutting-edge technology accessible to all. If you're passionate about translating complex code into clear, user-friendly documentation and resonate with Oakland’s collaborative spirit, let’s talk! **Your Day-to-Day Impact:** 1. **Crafting Stellar Docs**: Write, revise, and maintain comprehensive documentation for our open-source software, APIs, and developer tools. Target audiences span newbie programmers to advanced engineers. 2. **Collaborating Closely**: Work closely with our development teams to understand system architecture and code functionality. 3. **Elevating User Experiences**: Create tutorials, troubleshooting guides, and FAQs to assist our user community and empower them to fully utilize our software. Test drive various UI's to evaluate the best options, providing input regarding improving the usability for the user community. 4. **Championing Best Practices**: Enforce consistency in documentation style, format, and voice across all projects. Strive for adherence to standards as outlined by Open Source licensing entities and software foundations, as it will benefit our users. 5. **Navigating the Tech Scene**: Attend industry meetups and contribute to relevant online forums to expand your technical knowledge and network. Local presence is welcomed to encourage relationships with the open source community here in Oakland and across the bay. **Academic Preparation & Professional Growth** * An academic background in computer science, engineering, or a closely related field. Alternatively, an equivalent portfolio of hands-on expertise. * Deep comprehension of software development methodologies and agile practices. * Exceptional grasp of technical writing concepts and practices. * Superb communication, interpersonal, and collaboration proficiencies. * Experience with documentation tools (e.g., Sphinx, Doxygen, Markdown) and version control systems (Git). * Bonus points if you're engaged with the open-source movement or have already contributed to documentation projects. Additional bonus points, should you possess certifications or experience related to accessibility guidelines (WCAG) and Section 508 compliance. * Practical knowledge with Linux environments, command-line interfaces, and cloud technologies (AWS, Azure, GCP). **What Makes Us Special** At our Oakland cooperative, we believe in: * **Radical Transparency**: Open salaries and decision-making. * **Equitable Ownership**: Employee ownership shares for long-term commitment. * **Community Enrichment**: Active participation in local open-source events. * **Ongoing Skill Cultivation**: Dedicated budget for technical workshops, conferences, and certifications. * **Generous PTO**: Recharge and focus on what matters. * **Wellness perks**: Promoting well-being through resources such as wellness spending account and mental health resources. **The Cooperative Deal:** * Full-time role with competitive pay. * Comprehensive healthcare coverage. * Remote work environment – though periodic in-person collaboration is encouraged. Ready to contribute to Oakland’s growing tech ecosystem and our open-source mission? Apply today!Oakland, CARemoteFull-time$80,000 - $110,000 per yearTechnical & Web Content12 days ago
- We are a rapidly growing fintech company located right here in Charlotte's vibrant South End. Our team is on a mission to revolutionize how small businesses manage their finances, and we need a talented Technical Blog Writer to help us tell that story. We aren't looking for someone who just "gets" the technical stuff. We're seeking a narrative crafter, someone who can break down complex financial concepts into easily digestible and engaging content. Think explaining blockchain to your grandma (but with a fintech twist!). If you’re passionate about helping businesses succeed and love transforming complicated topics into compelling narratives, this could be the perfect role. **What You'll Be Up To** * Translate intricate financial software functionalities into clear, concise, and captivating blog posts. * Create user-friendly guides, tutorials, and FAQ documents that simplify the user experience. * Develop thought leadership pieces on fintech trends and their impact on small businesses. * Collaborate with our product and engineering teams to understand the software inside and out. * Ensure all content is accurate, technically sound, and adheres to our brand voice and style guidelines. * Optimize blog posts for SEO to increase organic visibility and drive traffic. * Monitor content performance and leverage insights to improve future pieces. * Work with designers to make sure your content not only reads well but looks appealing as well. **Your Professional Trajectory** * Proven track record as a technical writer or blogger, preferably within the fintech or software space. * A portfolio showing how you've successfully translated intricate subject matter into approachable content. * Deep-seated understanding of small business finances and challenges. * Top-notch writing, editing, and proofreading skills. * Familiarity with SEO best practices and content management systems. * Bachelor’s degree in English, Journalism, Communications, or a related field. * Demonstrated proficiency with content marketing analytics tools (e.g., Google Analytics). **Bonus if You...** * Have experience with API documentation. * Contribute to open-source projects * Hold certifications related to technical writing. **What's In It For You?** * Competitive salary and performance-based bonuses * Generous health, dental, and vision insurance * Unlimited vacation policy (yes, really!) * Stock options * A collaborative, fast-paced work environment * Opportunities for professional growth and development * Free snacks, catered lunches, and team-building events in Charlotte's trendy South End. * A chance to make a real impact on small businesses across the country. We view tech blogs differently – more than self-serving – more as informative gold to our client base. **Community Commitment** We are deeply committed to the Charlotte community and participate in local initiatives and events. We actively promote diversity and inclusion within our workplace. As such, all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.Charlotte, NCOn-siteFull-time, Contractor$60,000 - $85,000 per yearBlog Writing, Technical Writing13 days ago
- We're a specialized engineering firm expanding our documentation team in Greensboro. Our projects are growing increasingly complex, demanding greater clarity in our processes. We need a sharp Technical Writer in Greensboro, NC, who excels at converting complicated technical details into easily digestible user guides and reports. If you thrive on transforming engineering jargon into plain English, let's talk. **Your Mission: Documentation Excellence** As a Technical Writer, your focus will be on documenting everything we do – from the initial design phase to final construction. You will work alongside our engineers, project managers, and quality assurance teams to collect information, write documentation, and keep everything up to date. **Key Responsibilities:** * Author clear and concise user manuals, instruction guides, and maintenance procedures. * Collaborate with subject matter experts to understand engineering concepts and document project specifics. * Develop and maintain a comprehensive documentation library for our projects. * Ensure all documentation meets established standards for clarity, accuracy, and style. * Format documents using Microsoft Word, Adobe Acrobat, and other relevant software to improve user experience. * Incorporate diagrams, illustrations, and photographs into technical documents. * Track document revisions, updates, and approvals using a controlled document management system. * Attend project meetings to learn about upcoming changes and gather feedback on existing documentation. * Solicit input from internal stakeholders on user needs, technical accuracy, and suggested improvements. * Proofread all documentation for errors in grammar, spelling, and technical explanations. **Credentials We Value:** * A knack for simplifying complex information for varied audiences. * Experience in a technical field, such as engineering, manufacturing, or software. * Excellent technical writing, editing, and proofreading skills. * Comfort reading and comprehending complex engineering plans, drawings, and models. * A strong command of Microsoft Office Suite (Word, Excel, PowerPoint). * Experience with version control software (e.g., Git, Subversion) is beneficial. * Practical experience adhering to document control procedures and version histories. **The Perks of Joining Us:** * Competitive compensation to reflect your qualifications and experience. * Comprehensive health, dental, and vision coverage for you and your family. * Generous paid time off to promote a healthy work/life balance. * Opportunities for continuous learning and development within our organization. * Retirement savings plan with company match to help secure your future. * Collaborative and inclusive work environment that values teamwork and communication. * Company-sponsored activities and team-building events that boost team morale. **Why Greensboro?** Greensboro, NC, is experiencing growth in the manufacturing and engineering sectors. Its affordable living costs and close proximity to major universities provide an excellent blend of professional opportunities and quality of life. As a Technical Writer here, you'll be positioned at the center of our continued progress, using your writing abilities to improve operational workflows.Greensboro, NCOn-siteFull-time, Contractor$60,000 - $75,000 per yearTechnical Writing13 days ago