2 jobs found
- Our organization needs a seasoned technical documentation specialist residing in the Anchorage region. We seek an individual with demonstrated mastery of translating sophisticated concepts into user-friendly guides, meticulously crafted specifications, and easily digestible training materials. **Principal Responsibilities:** * Craft comprehensive documentation suites that address a diverse audience, ranging from technical specialists to end-users. This encompasses a broad spectrum including: API specifications, software deployment procedures, troubleshooting handbooks, and operational workflows. * Collaborate closely with software engineering, product management, and customer support to obtain deep comprehension of system functionality and project requirements. This guarantees pinpoint accuracy and thorough coverage in all documents. * Maintain unwavering focus on consistency, clarity, and precision across all documented resources. Employ established style guidelines and templates to preserve uniformity and brand cohesion. * Participate in meticulous peer reviews, integrating feedback constructively to optimize both the technical accuracy and user-friendliness of each resource. Promote collaborative refinement to achieve unparalleled excellence. * Take ownership of managing and organizing documentation repositories. This guarantees easy access to vital information for stakeholders through secure systems. * Champion an iterative refinement methodology, continually updating documentation to mirror product enhancements, bug fixes, and evolving user needs. Version control will ensure up-to-date access. * Proactively engage in ongoing professional development to deepen industry expertise. Remain keenly aware of technological advances and documentation best practices. **Skills That Shine:** * Demonstrated proficiency in technical communication concepts and methodologies. * Superb command of both written and verbal communication, coupled with impeccable editing acumen. * Competence in using documentation tools and content management systems. Familiarity with platforms like Confluence and GitBook highly valued. * Aptitude for operating independently and within collaborative teams. Adaptability will be key. * Robust understanding of software development cycles and engineering principles. * Skill in generating supporting diagrams, flowcharts, and visual aids to maximize clarity. **Learning Foundation:** * A relevant bachelor's degree in technical communication, English, computer science, or a closely aligned subject is crucial. An equivalent record of professional achievements can substitute the university training requirement. **What You Can Expect:** * A fiercely supportive culture dedicated to facilitating professional and personal prosperity. * Thoroughly competitive compensation package meticulously adjusted to account for experience and industry norms within Anchorage. * Comprehensive health benefits, robust retirement plans, ample paid time off, and substantial opportunities for career advancement within our swiftly growing organization. If you're dedicated to technical precision and are interested in translating intricate tech to accessible content in Anchorage, this role presents an unmatched opportunity.Anchorage, AKHybrid, RemoteFull-time, Contractor$70,000 - $95,000 annuallyTechnical Writing28 days ago
- Seeking a dedicated and skilled Technical Writer Contractor to produce clear, concise, and user-friendly documentation for our groundbreaking AI-powered marketing platform in Anchorage, Alaska. As a Technical Writer Contractor, you will bridge the gap between complex technological features and easily understandable user guides, API documentation, troubleshooting guides, and other forms of instructional content. The successful candidate must be adept at quickly grasping new technologies, possess superb writing and communication skills, and be comfortable working in a fast-paced, dynamic environment. Whether it's crafting onboarding material to familiarize new users or explaining the nuances of API integration for advanced developers, your words will serve as a pivotal conduit. **Areas of Responsibility** * Compose and maintain comprehensive documentation for our platform, including user manuals, developer guides, API references, and release notes. * Collaborate closely with engineers, product managers, and support staff to thoroughly understand product features and gather essential data for documentation. * Translate intricate technical concepts into simple, step-by-step instructions, ensuring readability for a diverse range of technical expertise. * Structure and organize documentation for ease of navigation, searchability, and updateability, keeping the needs of our customers at the forefront. * Participate in the testing process of documentation, ensuring the highest degree of accuracy and clarity prior to public release. * Adhere to company and industry-recognized standards for formatting and style, maintaining brand consistency. * Stay up-to-date with industry trends in technical writing, content development tools, and content distribution methods, suggesting improvement to documentation practices. * Continuously refine documentation based on user feedback and support data, striving to improve user satisfaction and reduce support needs. **Skills and Knowledge** * A background rooted in computer science, engineering, technical communication, or a closely related field. * A demonstrated history of producing top-tier technical documentation and related materials. * Comfort level with content management systems, markup languages (such as Markdown or HTML), and API documentation tools. * Unbeatable clarity in written and verbal communications. * Project management expertise, and the ability to juggle multiple simultaneous documentation assignments. * Resourcefulness, and the know-how to find answers when clarity is not immediately available. * An agile way of working, with the readiness to adjust to the evolving priorities of product development. **What’s On Offer** * A highly competitive contractor compensation rate. * Flexible, remote working arrangement (with possible short term visits to our Anchorage office). * Direct exposure to bleeding-edge technologies in AI-powered marketing. * A unique environment for ongoing skill-building and the professional enhancement of your documentation techniques. * The opportunity to be an impactful part of a small yet growing team dedicated to excellence.Anchorage, AKRemote or On-siteContractor$60,000 - $80,000 per yearTechnicalabout 2 months ago