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- Seeking a dedicated and skilled Technical Writer Contractor to produce clear, concise, and user-friendly documentation for our groundbreaking AI-powered marketing platform in Anchorage, Alaska. As a Technical Writer Contractor, you will bridge the gap between complex technological features and easily understandable user guides, API documentation, troubleshooting guides, and other forms of instructional content. The successful candidate must be adept at quickly grasping new technologies, possess superb writing and communication skills, and be comfortable working in a fast-paced, dynamic environment. Whether it's crafting onboarding material to familiarize new users or explaining the nuances of API integration for advanced developers, your words will serve as a pivotal conduit. **Areas of Responsibility** * Compose and maintain comprehensive documentation for our platform, including user manuals, developer guides, API references, and release notes. * Collaborate closely with engineers, product managers, and support staff to thoroughly understand product features and gather essential data for documentation. * Translate intricate technical concepts into simple, step-by-step instructions, ensuring readability for a diverse range of technical expertise. * Structure and organize documentation for ease of navigation, searchability, and updateability, keeping the needs of our customers at the forefront. * Participate in the testing process of documentation, ensuring the highest degree of accuracy and clarity prior to public release. * Adhere to company and industry-recognized standards for formatting and style, maintaining brand consistency. * Stay up-to-date with industry trends in technical writing, content development tools, and content distribution methods, suggesting improvement to documentation practices. * Continuously refine documentation based on user feedback and support data, striving to improve user satisfaction and reduce support needs. **Skills and Knowledge** * A background rooted in computer science, engineering, technical communication, or a closely related field. * A demonstrated history of producing top-tier technical documentation and related materials. * Comfort level with content management systems, markup languages (such as Markdown or HTML), and API documentation tools. * Unbeatable clarity in written and verbal communications. * Project management expertise, and the ability to juggle multiple simultaneous documentation assignments. * Resourcefulness, and the know-how to find answers when clarity is not immediately available. * An agile way of working, with the readiness to adjust to the evolving priorities of product development. **What’s On Offer** * A highly competitive contractor compensation rate. * Flexible, remote working arrangement (with possible short term visits to our Anchorage office). * Direct exposure to bleeding-edge technologies in AI-powered marketing. * A unique environment for ongoing skill-building and the professional enhancement of your documentation techniques. * The opportunity to be an impactful part of a small yet growing team dedicated to excellence.Anchorage, AKRemote or On-siteContractor$60,000 - $80,000 per yearTechnical4 days ago