6 jobs found
- Our Raleigh-based software firm seeks a dedicated Technical Writer to bridge the gap between our complex technology and our diverse user base. We’re not looking for someone who can just write – we need a communicator who understands technology deeply and can explain it clearly and concisely. This is more than a documentation role; it’s an opportunity to shape the user experience and contribute directly to customer satisfaction. **Primary Role Objectives** * Craft and maintain comprehensive technical documentation, including user manuals, API references, troubleshooting guides, and knowledge base articles. This involves understanding intricate software functionalities and converting them into easily digestible content. * Collaborate with software engineers, product managers, and support staff to gather information and ensure the accuracy of technical materials. This collaboration ensures our documentation accurately reflects the latest features and changes. * Develop training materials and tutorials for both internal teams and external users, empowering them to maximize the value of our software solutions. These training modules must be engaging and effective. * Continuously improve our documentation processes, style guidelines, and content strategy. We encourage innovation in how we approach technical communication. * Analyze user feedback and support requests to identify areas where documentation can be enhanced, reducing customer friction and improving overall product usability. Proactive documentation improves our customer experience. * Manage documentation version control and maintain a centralized repository of technical resources. Organization is key to accessibility. **Core Competencies** * A background in technical writing, ideally with experience in the software industry. Understanding software development lifecycles is a plus. * A proven ability to understand complex technical concepts and translate them into clear, concise, and user-friendly documentation. Clarity is the most critical skill. * Proficiency in documentation tools such as MadCap Flare, DITA, or similar platforms. We use industry-standard tools. * Exceptional writing, editing, and proofreading skills. Grammar and attention to detail are crucial. * Strong collaboration and communication skills. You'll work with various teams. * Familiarity with Agile development methodologies and continuous integration/continuous delivery (CI/CD) pipelines. Understanding agile processes enhances your collaboration. **Educational Journey & Relevant Background** * A bachelor’s degree in technical writing, computer science, or a related field. Formal education in technical communication is preferred. * A minimum of three years of hands-on expertise as a technical writer. Direct, relevant experience is essential. * A portfolio of technical writing samples that demonstrates your ability to create clear and effective documentation. We need to see your writing in action. **Employee Benefits Package** We offer a comprehensive benefits package designed to support your professional and personal well-being: * Competitive salary commensurate with experience. * Health, dental, and vision insurance. * Paid time off and holidays. * Professional development opportunities. * A collaborative and innovative work environment. **About Us** We are a Raleigh-based software firm committed to providing innovative solutions to our clients. We pride ourselves on our collaborative culture and our dedication to customer satisfaction. We’re seeking a Technical Writer who shares our passion for excellence and is eager to contribute to our continued success.Raleigh, NCOn-site or RemoteContractor or Full-Time$65,000 - $85,000 per yearTechnical & Content Marketingabout 1 month ago
- We are a dynamic and rapidly growing consulting firm in Raleigh, NC, specializing in providing cutting-edge solutions to businesses across various sectors. Our team is passionate about clear, concise, and compelling communication, and we're seeking a sharp Business Writer to join our ranks. If you have a knack for translating complex concepts into easily digestible narratives and a desire to make a real impact, we encourage you to apply. **Your Core Responsibilities** * Crafting engaging and informative content for a variety of platforms, including blog posts, white papers, case studies, website copy, and social media updates. * Collaborating closely with our subject matter experts to thoroughly understand their insights and perspectives. * Conducting comprehensive research to ensure accuracy and relevance in all written materials. * Adapting your writing style and tone to suit diverse audiences and industry requirements. * Consistently adhering to our brand guidelines and maintaining a high standard of quality. * Reviewing and editing content created by other team members to ensure clarity, consistency, and overall excellence. * Developing and maintaining a content calendar to effectively manage workload and deadlines. **Qualifications That Matter to Us** * A background in English, communications, marketing, or a related field is highly valued. * Proven ability to write clearly, concisely, and persuasively, capturing complex information in easily understood terms. * A firm grasp of different writing styles, particularly within the business and technical writing spectrum. * Demonstrated understanding of content strategy and its role in achieving business goals. * Excellent organizational and time management skills, capable of prioritizing multiple projects under pressure. * Exceptional research and analytical skills, ensuring data accuracy and informed perspectives. * Proficiency in Microsoft Office Suite and experience with content management systems. * Familiarity with SEO principles and the ability to optimize content for online discoverability. **Perks of Partnering with Us** * Competitive compensation and comprehensive benefits package. * Opportunities for professional development and advancement within a fast-paced environment. * A supportive and collaborative team culture that fosters growth and innovation. * Exposure to a wide range of industries and challenging projects, keeping your work fresh and engaging. * A hybrid work model that promotes a balance between personal and professional life, including options for remote work. We need an excellent business writer who knows how to communicate in a modern and compelling way. The work includes internal and external communications, marketing copy, training material, and documentation. Join our team of experts as we redefine success, one expertly crafted word at a time.Raleigh, NCRemote or HybridFull-time$60,000 - $75,000 per yearBusiness Writingabout 2 months ago
- We're a fast-growing sustainable energy company based in Raleigh, NC, committed to providing innovative and eco-friendly solutions to homes and businesses across the Southeast. Our mission is to accelerate the transition to a cleaner energy future through accessible and informative communication. We need a Creative Writer who can translate complex technical information into engaging and persuasive narratives that resonate with a broad audience. If you're passionate about environmental stewardship and have a knack for captivating storytelling, we want to hear from you! **Responsibilities:** * Craft compelling website content, blog posts, and social media updates that highlight our renewable energy products and services. * Develop persuasive marketing materials, including brochures, case studies, and email campaigns, to generate leads and drive sales. * Create engaging scripts for video content, including explainer videos, customer testimonials, and company announcements. * Collaborate with our marketing and product development teams to ensure messaging is consistent and accurate across all platforms. * Stay up-to-date on the latest industry trends and technologies, incorporating them into your writing as appropriate. * Assist in the creation of press releases, newsletters, and other public relations materials. * Conduct thorough research to ensure the accuracy and credibility of your writing. * Manage and maintain our content calendar, ensuring timely delivery of all content. * Contribute to the development of our overall content strategy. * Analyze content performance and identify opportunities for improvement. **Qualifications:** You're likely driven by a desire to contribute to a more sustainable world and enjoy working in a collaborative, mission-driven environment. We're particularly impressed by: * Demonstrated expertise in writing engaging and persuasive content for various digital platforms. * A strong understanding of renewable energy technologies and their benefits. * Excellent research, writing, and editing skills. * Ability to translate complex technical information into easily understandable language. * Experience working in a fast-paced, deadline-driven environment. * Proficiency in Microsoft Office Suite and Google Workspace. * Familiarity with SEO best practices and content management systems (CMS). * A bachelor's degree in English, Journalism, Marketing, or a related field is preferred; however, we highly value practical writing experience and an outstanding portfolio. * An active social media presence and experience in content promotion. * The capacity to work independently and as part of a team. **Impact and Perks:** We believe in compensating our team members fairly and providing them with opportunities for professional growth. * **Competitive Pay:** We offer a competitive salary commensurate with your skills and experience. * **Comprehensive Benefits:** Our benefits package includes health, dental, and vision insurance. * **Paid Time Off:** Enjoy generous paid time off, including vacation, sick leave, and holidays. * **Professional Development:** We encourage you to continue learning and growing through training opportunities and conferences. * **Eco-Friendly Commuting Incentives:** We offer financial support for employees who choose to bike, walk, or use public transportation to get to work. * **Company Culture:** Our team is passionate about sustainability and committed to creating a positive impact. Join a group of like-minded individuals who are dedicated to making a difference. * **Flexible Work Arrangements:** We support work-life balance with remote and hybrid options available. * **Opportunity to Make a Difference:** Contribute to a company that is committed to environmental sustainability and social responsibility. * **Growth Potential:** As a rapidly growing company, we offer ample opportunities for advancement. Join our team and help us empower a cleaner, greener future for Raleigh and beyond!Raleigh, NCRemoteFull-time$50,000 - $65,000 per yearCreative Writingabout 2 months ago
- We're seeking a detail-oriented and creative Content Marketing Specialist to elevate our brand presence in the Raleigh, NC market. Our company thrives on providing exceptional services, and your mission will be to articulate our value proposition through compelling content that resonates with our target audience. **Your Core Responsibilities:** * Develop and implement content marketing strategies that align with overall business goals. * Produce engaging blog posts, articles, website copy, social media content, and email marketing campaigns. * Conduct thorough keyword research and stay updated on SEO best practices to optimize content for search engines. * Analyze content performance using various analytics tools and provide actionable insights for improvement. * Collaborate with cross-functional teams to ensure consistent brand messaging across all channels. * Manage the content calendar and ensure timely delivery of all content assets. * Create and maintain style guides to ensure consistency in voice, tone, and style. * Stay abreast of industry trends and competitor activities to identify content opportunities. * Optimize existing content for improved SEO and user experience. * Participate in brainstorming sessions to develop innovative content ideas. **Skills & Qualifications:** * A proven record in content creation, with a portfolio showcasing a wide range of writing styles and formats. * Hands-on expertise in SEO principles and keyword research methodologies. * Familiarity with content management systems (CMS) and marketing automation tools. * Exceptional writing, editing, and proofreading capabilities. * Strong project management skills with the ability to manage multiple projects simultaneously. * Excellent communication and collaboration skills to work effectively with diverse teams. * Ability to analyze data and derive actionable insights to optimize content performance. * Deep understanding of digital marketing channels and best practices. * Familiarity with graphic design principles and visual storytelling. * Self-motivated with the ability to work independently and as part of a team. **Compensation & Perks:** * Competitive base salary, commensurate with experience. * Generous benefits package including medical, dental, and vision insurance. * Paid time off, including vacation, sick leave, and holidays. * 401(k) retirement savings plan with company matching. * Professional development opportunities to enhance your skills and knowledge. * A vibrant and inclusive company culture that values collaboration and innovation. * Flexible work arrangements to promote work-life balance. * Opportunities for advancement within the organization. * Employee assistance program to support your well-being. * Regular team-building activities and social events to foster camaraderie.Raleigh, NCRemoteFull-time / Contractor$50,000 - $70,000 per yearContent Marketing2 months ago
- At Dynamo Dynamics, we are dedicated to developing cutting-edge software solutions for the ever-evolving tech landscape. We need a skilled Technical Documentation Specialist to create and maintain comprehensive documentation for our suite of products. Based in Raleigh, NC, we have a vibrant team of engineers and developers who are always pushing boundaries. If you thrive in a collaborative, fast-paced atmosphere, you might be a great addition to our group. **Your Core Responsibilities** As a Technical Documentation Specialist, your primary responsibilities will encompass crafting clear and concise documentation tailored for both internal teams and end-users. This includes authoring user manuals, API documentation, troubleshooting guides, and release notes. You'll collaborate directly with software engineers and product managers to gain a thorough grasp of system functionalities and ensure that all documentation adheres to company standards. You'll refine content based on internal review and end user feedback. **Required Proficiencies** Ideal candidates should present a strong foundation in technical writing and comprehension of software development lifecycles. Solid communication skills and meticulous attention to detail are crucial. Knowledge of content management systems (CMS) and documentation tools like Confluence, MadCap Flare, or similar platforms is beneficial. Also important is familiarity with Markdown and version control systems like Git. You’re the kind of person who enjoys the challenge of translating complex technical jargon into accessible information. **Skills & Experiences that Impress Us** * Bachelor’s Degree in Technical Communication, English, Computer Science, or a related field. * Proven industry experience in writing software documentation. * Knowledge of programming languages (e.g., Python, Java) and RESTful APIs. * Demonstrated proficiency in using various documentation tools and content management systems. * The aptitude for learning complex software and explaining it clearly to others. * You are proactive in improving existing documentation. **Perks & Culture at Dynamo Dynamics** At Dynamo Dynamics, we prioritize the growth and wellness of our team. We provide extensive benefits like medical, dental, and vision coverage. We have generous paid time off, plus paid parental leave. Furthermore, we support continuous professional development with training programs and opportunities for career progression. We regularly plan social events to promote teamwork and camaraderie. Free snacks and beverages are always available in the office. **Dynamo Dynamics – Innovation Hub** Located near the Research Triangle Park, we’re in the center of Raleigh's bustling technology industry. We partner closely with local universities and participate actively in regional tech gatherings, contributing to our area's innovation atmosphere. If you’re someone who loves working with innovative colleagues on complex and intriguing challenges, we encourage you to apply! This role is primarily on-site, though flexible and remote schedules can be considered based on team workload.Raleigh, NCOn-site, RemoteFull-time$60,000 - $80,000 per yearTechnical2 months ago