3 jobs found
- Our team needs a detail-oriented and versatile technical writer to join our expanding documentation efforts. The ideal applicant has a passion for breaking down complex systems into understandable, concise guides and tutorials. We are a leading software company that provides innovative solutions for data management and analytics. Our technical writing team is crucial for ensuring that our users can effectively utilize our products and services. This role is an excellent opportunity to influence the user experience and help shape the future of our products. **Essential Responsibilities:** * Create and maintain comprehensive documentation for our software products, including user manuals, API references, and troubleshooting guides. * Collaborate closely with developers, product managers, and support engineers to gather technical information and ensure accuracy. * Transform intricate technical data into straightforward and easily understandable formats suitable for diverse audiences. * Develop and maintain a consistent writing style and adhere to company documentation standards. * Participate in documentation reviews and incorporate feedback to enhance the quality and clarity of our guides. * Manage multiple documentation projects simultaneously while adhering to timelines and delivery expectations. * Keep informed of industry best practices for technical documentation and user experience. **Professional Background:** * A proven history in technical writing, preferably in the software or technology sector. * Exceptional writing and communication abilities, with a demonstrated capability to elucidate intricate concepts in plain language. * Working understanding of software development life cycle and documentation processes. * Skillful use of technical writing tools such as MadCap Flare, Confluence, or similar platforms. * Background using version control systems such as Git. * Practical grasp of API documentation and common programming languages. * Experience creating tutorials, FAQs, and other self-service support content. **Company Perks:** At our company in Washington, DC, we prioritize a supportive work atmosphere and comprehensive benefits package: * Competitive salary and performance-based incentives. * Complete medical, dental, and vision insurance programs. * Significant paid time off, incorporating holidays, vacation, and sick leave. * Opportunities for expert development and advancement inside the business. * Employee assistance programs, providing mental health and well-being resources. * Regular company events and team-building activities. * Cutting-edge equipment and resources to succeed on the job.Washington, DCOn-siteFull-time$75,000 - $95,000 yearlyTechnical Writingabout 1 month ago
- Our team at CivicVoice, a non-profit dedicated to amplifying citizen voices in Washington, DC, seeks a passionate Web Content Writer to join our growing communications department. If you believe clear and compelling content can drive civic engagement, this is your chance to make a real difference. **Your Impact on Civic Discourse** As a Web Content Writer, your mission centers around crafting accessible and persuasive digital content that empowers DC residents to participate in local governance. You'll develop materials explaining complex policies, highlighting community needs, and promoting civic action. Consider yourself a storyteller who uses the power of the pen (or keyboard) to inform and mobilize. **Key Responsibilities in Our Civic Ecosystem:** 1. Write and edit web content, including website copy, blog posts, and landing pages, tailored to various DC audiences. 2. Create informative and visually appealing infographics and presentations explaining policy initiatives. 3. Collaborate with our outreach team to craft effective social media content that drives engagement. 4. Ensure all content aligns with our brand voice and mission, emphasizing clarity and impact. 5. Conduct keyword research to optimize content for search engines (a must in the digital sphere). 6. Maintain our content calendar, working with fellow team members to ensure consistent content delivery. 7. Interview community members and organizational leaders to gather stories that support our advocacy efforts. 8. Help improve user experiences on our website and ensure an accessible design to encourage wide engagement. **Qualifications for a Changemaker** * A relevant academic background, ideally in journalism, communications, or public policy. * Proven proficiency (2+ years) in web content writing, including SEO and social media. * A passion for civic engagement, ideally with prior experience in the non-profit or government sector. * Exceptional communications prowess; must be capable of clear and creative copy. * Experience with web content management systems and analytics platforms (like Google Analytics) an advantage. * Demonstrated experience of collaboration across varied stakeholders **Our Commitment to You** At CivicVoice, we believe in supporting our team members with more than just financial compensation. Our non-profit work culture centers around promoting personal and professional growth for everyone: * Competitive salary commensurate with experience and sector rates. * Generous health, dental, and vision insurance packages. * Comprehensive professional development opportunities, including workshops and conferences related to writing, civic engagement, and digital skills. * Flexible work arrangements to accommodate personal needs. * A welcoming and supportive team environment committed to inclusivity, respect, and empowerment. CivicVoice aims to empower DC residents to make their voices heard on issues that impact our shared community. We believe in the power of information and seek team members ready to connect communities together with the critical tools and perspectives to affect changes, one word at a time. If this aligns with your mission and skill set, we encourage you to apply.Washington, DCOn-siteFull-time$55,000 - $70,000 per yearWeb Content & Ghostwritingabout 2 months ago
- We're seeking a seasoned freelance technical writer in Washington, D.C., capable of transforming intricate technical concepts into clear, concise, and easily digestible documentation. If you excel at understanding software architecture and can articulate that understanding to both technical and non-technical audiences, we'd love to hear from you. **Your Primary Mission** * **Craft Comprehensive Documentation:** Develop detailed API documentation, user guides, troubleshooting manuals, and software release notes. * **Simplify Complexity:** Translate complex engineering jargon into understandable content for diverse user groups. * **Ensure Accuracy:** Collaborate closely with engineers and product managers to verify the precision and validity of all technical information. * **Maintain Consistency:** Adhere to established style guides and maintain consistency in terminology and formatting across all documentation. * **Optimize for SEO:** Utilize keyword research and implement SEO best practices to ensure documentation is easily discoverable by users searching online for solutions. **Key Accountabilities** * Working alongside our product development team to fully grasp and document new product features. * Revising and restructuring existing documentation to improve clarity and user-friendliness. * Participating in product design reviews to anticipate documentation requirements and identify potential usability issues. * Creating illustrative examples and tutorials to enhance the learning experience. * Collecting user feedback on documentation and implementing enhancements based on that feedback. **Essential Skills** * **Mastery of Technical Concepts:** Proven proficiency in understanding and documenting software development principles, APIs, and technical workflows. * **Communication Acumen:** Outstanding written and verbal communication abilities, with the aptitude to present technical information clearly and persuasively. * **Proficiency in Documentation Tools:** Familiarity with industry-standard documentation tools like Confluence, Git, and Sphinx. * **Quality Orientation:** A meticulous approach to detail and a relentless pursuit of error-free deliverables. * **Collaboration Skills:** A proven ability to work collaboratively with cross-functional teams, including engineering, product management, and support. **Professional Qualities We Value** * A self-starter who takes initiative and owns projects from beginning to end. * An enthusiastic learner with a passion for keeping abreast of the latest technological developments. * A problem-solver who can think critically and come up with innovative solutions to documentation challenges. * An organized professional who can manage multiple projects simultaneously and deliver high-quality work on time. **Benefits of Partnering With Us** * Competitive hourly rates based on your background. * Flexible working hours to suit your commitments. * A collaborative and encouraging remote work environment. * The prospect to collaborate with a talented group of engineers and product specialists. * Opportunity to impact how individuals understand our technology stack. * Career Growth Potential: While this is a freelance position, it could potentially lead to long-term engagements based on performance and company needs. The exposure to cutting-edge technologies and diverse projects will certainly help you develop professionally. **Why Join Us in Washington, DC?** Washington, D.C. is a dynamic city with a thriving tech sector. It's a hub for innovation, with opportunities to connect with government agencies, research institutions, and startups. In addition, the city's rich history, diverse culture, and numerous cultural attractions offer a rewarding environment for professionals to live and work. If you are a freelance technical writer ready to help translate technology speak for humans, while enjoying Washington, D.C. - we'd love to speak with you. We seek a partner focused on quality content that is accessible, useful, and technically correct.Washington, DCOn-siteFreelance$45 - $65 per hourTechnical Writing & Copywritingabout 2 months ago