Our team is looking for a skilled technical writer in Riverside, CA, who can translate intricate technical information into clear, concise, and user-friendly documentation. As a key member of our documentation team, you'll be responsible for creating and maintaining a range of materials, including user manuals, API documentation, knowledge base articles, and tutorials. If you possess a knack for simplifying complex topics and a strong passion for providing high-quality documentation, we encourage you to apply.
Key Responsibilities:
- Producing comprehensive and well-structured technical documents that meet industry standards.
- Collaborating closely with developers, engineers, and product managers to understand project requirements and ensure accuracy of information.
- Planning, creating, and updating API documentation, user manuals, troubleshooting guides, and training materials.
- Gathering feedback from users and stakeholders to continuously improve documentation quality.
- Adhering to style guides and maintaining consistency across all documentation.
- Contributing to the development of documentation standards and processes.
- Managing multiple documentation projects simultaneously, ensuring timely completion of deliverables.
- Working with subject matter experts to validate technical content.
Required Proficiencies:
- Bachelor's degree in technical writing, English, computer science, or a related field is ideal.
- A professional journey featuring proven proficiency in technical writing, with a portfolio showcasing the ability to explain complex technical concepts.
- Command of documentation tools and platforms, such as MadCap Flare, Adobe FrameMaker, or similar applications.
- A dedication to creating precise, user-focused, and easily understandable documentation.
- A drive to seek out new knowledge and stay abreast of technological advancements.
- Experience collaborating with diverse teams, including engineering, product, and support departments.
- Knowledge of content management systems (CMS) and version control systems (e.g., Git).
- Exceptional command of the English language, including grammar, syntax, and punctuation.
Perks & Pluses:
We appreciate the critical contributions made by our technical writers and ensure they are rewarded accordingly:
- Comprehensive medical, dental, and vision plans.
- Generous paid time off and sick leave.
- 401(k) retirement savings plan with employer match.
- Opportunities for professional development and training.
- A vibrant and collaborative work environment.
- Company-sponsored events and team-building activities.
- Wellness programs and resources to promote physical and mental health.
- Access to cutting-edge technology and resources to enhance productivity.