7 jobs found
- Our mission-driven organization in Santa Ana needs a meticulous and proactive technical writer to produce top-tier, precise documentation for our expanding software solutions. This is not just about crafting manuals; it’s about ensuring that complex technical details become clear and accessible for users of all skill levels. You’ll work closely with our software development and product teams, translating intricate code and features into easily understandable guides, FAQs, and tutorials. The ideal candidate possesses a strong grasp of software development methodologies, a knack for clear, concise communication, and a dedication to creating user-centric documentation that empowers our customer base. You’re not just documenting software; you’re making technology accessible and contributing to our users’ success. **Your Role** * Craft and update user manuals, developer guides, and API documentation. * Collaborate closely with software engineers and product managers to understand software functionality and create comprehensive documentation. * Employ various media, including video tutorials, graphics, and animations, to enhance user understanding. * Maintain and improve existing documentation, ensuring accuracy and relevance. * Participate in the planning and design of user assistance strategies. * Manage the documentation repository, guaranteeing proper version control and access. * Analyze user feedback to improve documentation effectiveness. * Adhere to established writing styles and documentation standards. * Assist in the creation of internal knowledge-base articles. * Organize and deliver documentation-related training sessions for both internal teams and external users. **Essentials** * Demonstrated field experience in technical writing, specifically within a software development environment. * Proficiency in technical writing tools, such as MadCap Flare, Confluence, or similar platforms. * A proven grasp of software development processes, including Agile and Waterfall methodologies. * Superb written and verbal communication abilities. * Detailed understanding of information architecture and user experience principles. * Competence in crafting a variety of documentation types (user guides, API documents, etc.). * Familiarity with source control systems such as Git. * Capability to comprehend intricate technical concepts and articulate them in clear, straightforward language. * Capacity to manage numerous projects and meet deadlines effectively. * Commitment to ensuring the quality, accuracy, and completeness of documentation. **Goodies & Perks** * Competitive salary aligning with industry standards and professional experience. * Comprehensive health, dental, and vision insurance plans. * Generous paid time off policy, supporting a healthy work-life balance. * Flexible work arrangements, blending remote and on-site options. * Professional development opportunities, including courses, conferences, and certifications. * Employee assistance program, providing support for personal and work-related challenges. * Retirement savings plan with company match to secure your future. * Stock options for eligible employees, ensuring you benefit from our collective success. * Employee wellness programs that promote physical and mental health. * A collaborative and inclusive workplace that embraces diverse perspectives and experiences.Santa Ana, CARemote/On-siteFull-time/Contractor$70,000 - $95,000 yearlyTechnical Writing25 days ago
- We're a boutique digital marketing shop in Santa Ana known for our quirky, data-driven approach, and we're currently looking for a talented wordsmith to join our ranks. We're not just another agency churning out bland content; we pride ourselves on crafting sharp, engaging copy that *actually* converts. Think Mad Men meets Silicon Valley, but with way more avocado toast. **Your Creative Mission** As a Web Content & Blog Alchemist, you'll be responsible for breathing life into our clients' online presence. This isn't just about writing; it's about understanding the psychology of a reader, the nuances of SEO, and the art of persuasive storytelling. You'll work closely with our strategy and design teams to conceptualize and execute killer content campaigns that drive traffic, generate leads, and solidify our clients' brand authority. * **Conceptualize:** Brainstorm and develop fresh content ideas aligned with client objectives. * **Create:** Write compelling website copy, blog posts, articles, and social media updates. * **Optimize:** Conduct keyword research and implement SEO best practices. * **Collaborate:** Work with designers to create visually appealing content experiences. * **Analyze:** Track performance metrics and iterate on your content strategy. * **Engage**: Manage social media calendars and engage with online communities. **Skills That Shine** * You possess a tangible history crafting persuasive website content and engaging blog articles. Show us that you can turn dull products into must-haves with the power of prose. * Proficiency in SEO is a must. A successful candidate will speak fluently on keyword research, on-page optimization, and schema markup. * You should have some familiarity with marketing automation tools (HubSpot, Marketo, etc.) and analytics platforms (Google Analytics, SEMrush). * We prefer candidates who are creative and able to brainstorm fresh ideas for content campaigns. * While formal scholarly preparation isn't necessary, strong writing and communication skills are definitely crucial. **Studio Culture** Our office in Santa Ana is a haven for creative thinkers. We have monthly team outings, quarterly brainstorming retreats, a fully stocked snack bar, and even a resident office dog (named Pixel, naturally). More importantly, we invest in your growth. We offer professional development opportunities, attend industry conferences, and encourage experimentation with new technologies. **Creative Compensation** * Competitive salary with bonus potential (dependent on experience). * Health, dental, and vision insurance. * Paid time off and flexible work arrangements. * Professional development budget to fuel your learning. * A fun, collaborative work environment where your ideas are valued. **The Next Chapter** Ready to make magic with words? Send us your resume, portfolio, and a cover letter highlighting your most impressive content accomplishments. Show us you "get" our brand and what makes you unique. Let's create something unforgettable together.Santa Ana, CAOn-siteFull-time, Contractor$60,000 - $80,000 per yearBlog Writing, Web Content26 days ago