17 jobs found
- We're seeking a diligent and detail-oriented Technical Writer in the heart of New York City to bridge the gap between our complex engineering solutions and our diverse clientele. This hybrid role offers a unique opportunity to be at the forefront of innovation, collaborating with cross-functional teams to transform intricate technical specifications into easily digestible and user-friendly documentation. If you are a skilled communicator with a knack for demystifying complex concepts, this might be your ideal professional evolution. As our Technical Writer, you will immerse yourself in our product development lifecycle, working closely with engineers, product managers, and customer support teams to deeply understand the features, functionalities, and underlying logic of our software and hardware offerings. Your primary responsibility will be to craft comprehensive and accurate documentation that empowers our users to effectively leverage our technologies, minimize support inquiries, and maximize their overall satisfaction. This encompasses creating user manuals, API documentation, troubleshooting guides, installation instructions, and knowledge base articles tailored to varying levels of technical expertise. **Key Responsibilities** * Developing and maintaining high-quality technical documentation, including user manuals, API references, and knowledge base articles. * Collaborating with engineering and product teams to understand product functionality and translate complex information into clear and concise documentation. * Conducting thorough research on product features, specifications, and intended audience to ensure accurate and effective documentation. * Editing and proofreading documentation to ensure clarity, consistency, and grammatical accuracy. * Implementing and adhering to documentation standards and best practices. * Staying up-to-date with industry trends and technologies to continuously improve documentation quality and relevance. * Creating diagrams, illustrations, and other visual aids to enhance understanding. * Collecting and analyzing user feedback to identify areas for documentation improvement. * Managing documentation version control and ensuring that all documentation is up-to-date. * Contributing to the development of training materials for internal and external audiences. **Necessary Talents** * A background that displays a proficiency in technical writing, ideally within a software or hardware development environment. * Exceptional written and verbal communication skills, with a demonstrated ability to explain complex concepts simply and clearly. * A knack for attention to detail and commitment to accuracy. * Experience working with documentation tools and content management systems. * Familiarity with API documentation standards and best practices. * The capacity to work independently and collaboratively in a dynamic, fast-paced setting. * An aptitude for learning new technologies quickly. * Knowledge of industry standard writing styles like Chicago Manual and AP Style * Proficiency with documentation authoring software. **What Awaits You** * Competitive salary, commensurate with skill set and professional footprint. * A complete benefits package, including health, dental, and vision insurance. * Generous paid time off and sick leave accrual. * 401(k) plan with employer matching contributions. * Professional advancement potential within a fast-growing business. * A collaborative and innovative professional atmosphere. Enjoy the fast paced, always something new, NY work environment from our hybrid role.New York City, NYHybridContractor$80,000 - $100,000 yearlyTechnical Writing & Editing19 days ago
- Our team at Innovative Systems Integration (ISI), a leader in providing cutting-edge solutions for data infrastructure and optimization, seeks a meticulous and insightful Technical Writer in the dynamic heart of New York City. If you possess a knack for demystifying intricate information and translating it into clear, concise documentation, we invite you to explore this career-defining opportunity. As our Technical Writer, you will work within a collaborative environment where your aptitude for creating user-friendly guides, API documents, and software manuals is not just appreciated, but essential to our operational excellence. We need someone who appreciates the energy and tempo of the NYC technical scene and can leverage this knowledge to inform and elevate their writing. **Responsibilities:** * Develop and maintain comprehensive technical documentation, including user manuals, API documentation, and software release notes. * Collaborate with developers, engineers, and product managers to gain in-depth knowledge of our software and hardware products. * Translate complex technical concepts into easily understandable content for a variety of audiences, including end-users, developers, and internal teams. * Manage the technical documentation lifecycle, from initial concept to final publication. * Ensure all documentation adheres to established style guides and quality standards. * Contribute to the ongoing improvement of our documentation processes and tools. * Manage documentation projects from inception to completion. * Work alongside the training department to supplement training modules with documentation. **Preferred Background:** * Demonstrated aptitude for grasping complicated software systems * Excellent writing abilities and attention to detail. Ability to take ownership and improve existing documentation. * Proven ability to work both independently and collaboratively in a fast-paced environment. Startup experience a definite plus. * Comfortable in a remote position with robust communication platforms. * A portfolio that displays the ability to learn complex concepts quickly and simplify them for consumption by both technical and non-technical readers. * Proficiency with technical writing software and tools, such as MadCap Flare, Adobe FrameMaker, or similar. **The Edge You'll Gain:** * Competitive total rewards aligned to NYC industry standards * Remote work arrangements to accommodate the ever-changing environment. * Comprehensive health, dental, and vision insurance. * Generous paid time off and holidays. Invest your time in rest and renewal. * Professional development opportunities and tuition reimbursement. * A collaborative and inclusive work environment that values diversity and innovation. * Access to cutting-edge tools and technologies to support your work. * A company culture that promotes work-life balance and employee well-being. ISI promotes and commits to equal employment opportunity and prohibits any discrimination against any employee or applicant on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by federal, state, or local laws.New York City, NYRemoteFull-time, Contractor$80,000 - $110,000 yearlyTechnical Documentation20 days ago
- Our team needs a detail-oriented technical communicator in the heart of New York City! As a technical writer on our team, you'll transform complex information into easily digestible content, focusing on user guides, API documentation, and developer tutorials. This role, with its remote-first flexibility, allows you to live and work where you feel most productive, embodying a true work-life balance in a dynamic landscape. Join our ranks as we enhance the clarity and usability of our technical offerings. **Primary Tasks & Responsibilities** * Develop comprehensive documentation: Produce API documentation, user manuals, and developer tutorials. Every piece should address real user scenarios. * Collaborate across teams: Work closely with software engineers, product managers, and support staff to understand technical details. * Refine existing content: Continuously review and improve the existing knowledge base for accuracy and usability. * Maintain document standards: Ensure all documents comply with established style guides and formatting standards. * Engage in usability testing: Facilitate usability testing sessions and apply the feedback to document improvements. **Skills We Prize** * Scholarly preparation in technical communication, English, or a related field. A robust learning foundation can substitute formal education. * A career path exhibiting at least 2 years of direct experience in technical writing, specifically around API documentation or software user guides. * Practical knowledge of document management systems and version control tools. We love specialists with experience using tools like Git or Confluence. * Exceptional prowess in writing and editorial processes, with a keen attention to detail. * An intellectual foundation built on technical competence. We need someone who's familiar with coding principles and API structures. **Cultural Resonance** At our firm, we champion innovation through a lens of inclusivity. Every squad member’s contribution echoes throughout the company, from refining strategies to amplifying our collective insights. We're building a collaborative and communicative environment where individuals are empowered and originality flourishes. **Elegible Compensation** * Remote work: Freedom to collaborate effectively, no matter where life takes you. * Premium Health: Coverage starts from your first day. * Continuous Development: Gain unlimited access to thousands of courses and educational materials that support your professional evolution. * Vigorous PTO: A generous PTO plan including holidays, personal time, and vacation, promoting relaxation, recuperation, and enrichment.New York City, NYRemoteFull-time, Part-time$60,000 - $80,000 per yearTechnical and Blog Writing22 days ago
- Our bustling marketing division in the heart of New York City is seeking a versatile Content Marketing Specialist to champion our brand narrative. We’re not just filling a role; we're investing in a communicator adept at translating complex data into engaging content. Our company is a dynamic tech firm specializing in SaaS solutions for the financial sector. **Crafting Your Digital Symphony:** As a key member of our team, your responsibilities will encompass crafting persuasive website copy, composing impactful case studies, and formulating thought-provoking blog posts. You'll also develop content for email marketing campaigns, aimed at nurturing leads and securing customer engagement. We want someone who thinks critically about messaging, with an understanding of where they fit into the bigger marketing plan. *What you’ll be responsible for:* * Conceptualizing and drafting marketing content, including web copy, case studies, blog posts, and email marketing campaigns * Collaborating closely with the marketing, product, and sales teams to guarantee alignment of messaging * Optimizing content for SEO to boost organic traffic and improve online visibility * Performing regular content audits and competitive research to uncover areas of improvement * Monitoring content performance through analytical tools and providing data-driven recommendations **Your Artistic Profile:** We're looking for a talented individual with a documented professional evolution in content creation and a profound comprehension of digital marketing principles. Bonus points if you're comfortable with design concepts. A history of creating content that drives conversions and establishes brand authority is also important to us. *Requirements to be considered:* * A background of practical knowledge in content creation, copywriting, or related fields * Industry exposure with SEO and content marketing techniques * Experience with content management systems (CMS) like WordPress * A high-caliber portfolio that displays writing ability and creative aptitude * Scholarly preparation in marketing, journalism, or a closely related discipline * Skill cultivation in Google Analytics and other content monitoring tools **Studio Culture:** At our firm, we're more than just employees; we're partners committed to excellence. Expect an atmosphere of professional evolution, teamwork, and open-mindedness. We provide competitive compensation, inclusive benefits, and ample opportunities for development. Our New York City location places us at the intersection of technology and innovation, providing constant inspiration and access to the vibrant city life. Here's why you will love it here: * Aggressive compensation package complete with comprehensive benefits * Generous paid time off and holiday allowance * Unparalleled professional evolution and promotion prospects * A vibrant office setting situated in the center of New York's technology district * Opportunities to take part in industry happenings and networking events Let's shape the future of SaaS solutions together.New York City, NYRemoteFull-time$70,000 - $90,000 per yearContent Marketing & Marketing25 days ago
- Our team at the **Institute for Advanced Algorithmic Studies (IAA)**, a leading research organization in the heart of New York City, needs a talented Technical Copywriter to transform complex research into clear, accessible documentation. **Your Impact at IAA** We're not just writing code; we're shaping the future of artificial intelligence. Your role as a Technical Copywriter will be pivotal in bridging the gap between cutting-edge research and practical applications. * **Decoding Complexity:** You'll delve into intricate algorithms and translate them into user-friendly guides, tutorials, and API documentation. * **Community Engagement:** You will actively participate in the open-source community, answering questions, and providing support. * **Innovate Educational Materials**: You'll produce engaging blog content for educational initiatives, and translate this to training and development sessions, and improve comprehension, and accelerate the implementation of research. **Research Responsibilities** * Producing high-quality documentation for internal and external stakeholders. * Collaborating with researchers and engineers to gather information. * Maintaining a consistent tone of voice and style across all documentation. * Keeping documentation up-to-date with the latest research findings. * Participating in peer reviews of documentation. * Exploring and communicating new technical concepts **Academic Qualifications** * Bachelor's degree in a related field such as English, Journalism, or Computer Science. * Proven experience in technical writing and documentation. * Exceptional written and verbal communication skills. * Familiarity with documentation tools and processes. * Ability to understand and explain complex technical concepts. * Proficiency in writing code samples (Python, Java, C++). Consider a Master's degree for extra academic background. **Studio Culture** Our team emphasizes inclusivity, personal growth and intellectual rigor. Benefits include access to our vast research library, invitations to workshops and conferences. Furthermore, there will be opportunities for professional growth with in-house workshops, conferences, and access to continuing education opportunities. IAA is located within blocks of many academic institutes, allowing you to attend presentations, lectures, and discussions with cutting edge researchers from other institutes. * A collaborative and supportive work environment * Access to cutting-edge research and resources * Opportunities for professional development * Competitive salary and benefits * Generous paid time off and holidays **Why IAA?** The Institute for Advanced Algorithmic Studies provides an extraordinary environment for intellectual growth, enabling you to advance the progress of algorithm development for the future. Make an influence and advance your copywriting journey!New York City, NYOn-siteFull-time$80,000 - $100,000 per yearTechnical & Copywriting26 days ago