3 jobs found
- Our established yet forward-thinking engineering team needs a meticulous and insightful freelance technical writer to enhance our knowledge base. We are searching for a specialist ready to tackle the critical documentation needed for our innovative platforms. You'll be responsible for delivering easy-to-understand guides, API documents, troubleshooting manuals, and platform deployment instructions to developers, system administrators, and end-users in Greensboro, NC. **Key Objectives:** * Construct and maintain clear, thorough technical documentation sets. * Partner with engineering and product teams to capture crucial functionality updates and feature releases. * Implement best practices in style, format, and governance for our documentation suite. * Develop video tutorials, diagrams, and supplementary material as relevant. * Continually improve our documentation by collecting and acting on user feedback. **Obligations of the Role:** * Transform complex details of platform operation into usable step-by-step guides. * Edit current content for accuracy, consistency, and clarity. * Guarantee adherence to style guidelines and branding guidelines. * Contribute to continuous enhancements and innovative solutions in documentation strategy. * Contemplate input from support engineers, customer experience experts, and product leadership in content development. **Essential Knowledge and Skills:** * Deep technical acumen, including but not limited to cloud services, APIs, cybersecurity, or database systems. * Prior expertise building and maintaining developer-oriented documentation or content in SaaS or PaaS organizations. * Outstanding communication capacity and passion for translating technical insights to broad audiences. * Familiarity with common developer workflows and methodologies in software production cycles. * Proficiency with software documentation resources, including content management systems, Git workflows, Markdown, Swagger, and relevant technologies. **Attributes We Appreciate:** * Deep comprehension of enterprise-level application architecture and workflow dynamics. * A background in building thorough knowledge-base repositories across technical product portfolios. * An innate desire to find, understand, and tackle challenging obstacles while delivering inventive results. * Experience in working within an agile setting, partnering with engineers, product experts, and customer support teams. **Compensations & Fringe Benefits:** * Flexibility and freedom in arranging your working schedules. * Competitive earnings for technical content contributors. * Possible opportunity to contribute to highly visible projects and gain exposure to new platforms and technologies. * Direct relationship and coordination with technical product specialists and leadership.Greensboro, NCOn-siteFreelance, Contractor$30 - $50 per hourTechnical Writing4 days ago
- We're a forward-thinking technology company situated right in the heart of Greensboro's burgeoning tech scene. Our dedication is focused on delivering cutting-edge solutions to our clients, and to make that happen, we're looking to expand our team of skilled technical communicators. As our new **Technical Writer Greensboro NC**, you'll play a crucial role in crafting clear and concise documentation that empowers users and facilitates seamless interaction with our complex systems. We need someone who understands the nuances of technical writing and can translate complicated technical details into user-friendly instructions. If you're detail-oriented, have a knack for understanding complex systems, and love helping people learn, we'd like to hear from you! **Your Contributions: Essential Functions** * Development and maintenance of comprehensive documentation for our suite of software products, covering user manuals, API documentation, release notes, and knowledge base articles. * Collaboration with software engineers, product managers, and QA testers to gather information and gain a profound understanding of our technologies. * Organization and restructuring of pre-existing documentation to improve clarity and readability. * Creation of supporting materials, like diagrams, flowcharts, and instructional videos, to better support the content. * Adherence to established documentation standards and style guides to ensure consistency across all our communications. * Participation in the planning and scheduling of documentation projects, meeting all given deadlines. * Solicitation of user feedback and iterative revision of documentation to optimize its accuracy and usefulness. * Maintenance of the documentation repository to ensure effortless access and efficient version control. **Needed Talents & Background** * Background in Technical Communication, English, Computer Science, or a related field. * Demonstrated experience in writing and editing technical documentation, with a strong portfolio of relevant samples. * Familiarity with software development methodologies, including Agile and Waterfall. * Familiarity with documentation tools such as Confluence, MadCap Flare, or similar systems. * Strong proficiency in creating illustrations and graphics to supplement technical content. * Excellent grasp of grammar, spelling, and punctuation. * Exceptional communication and interpersonal capabilities, allowing seamless integration with diverse teams. * Experience with source code management and version control systems, such as Git. * A proactive mindset focused on continuous improvement and learning new technologies quickly. **What We Offer: Professional Advantages** * Competitive salary and benefits package including healthcare, dental, and vision insurance. * Significant paid time off to support work/life balance. * Opportunities for professional development and career advancement within a growing tech company. * A collaborative and inclusive work environment that values creativity and innovation. * The chance to work on projects that make a real difference to our users and to Greensboro’s growing technical landscape. * Flexible work arrangements, including remote work options, to accommodate your needs. **Be Part of Our Tech Expansion!** This is more than a technical writing job. It’s a chance to contribute to a leading company within Greensboro’s rapidly evolving technical field. It's also an opportunity to use your skill cultivation to impact real users around the world. With significant opportunities for personal growth, an ideal professional journey, and an encouraging company culture, there is a path to a future for you, here. Join us!Greensboro, NCOn-site, RemoteContractor, Full-time$60,000 - $85,000 yearlyTechnical Writing7 days ago
- We're a specialized engineering firm expanding our documentation team in Greensboro. Our projects are growing increasingly complex, demanding greater clarity in our processes. We need a sharp Technical Writer in Greensboro, NC, who excels at converting complicated technical details into easily digestible user guides and reports. If you thrive on transforming engineering jargon into plain English, let's talk. **Your Mission: Documentation Excellence** As a Technical Writer, your focus will be on documenting everything we do – from the initial design phase to final construction. You will work alongside our engineers, project managers, and quality assurance teams to collect information, write documentation, and keep everything up to date. **Key Responsibilities:** * Author clear and concise user manuals, instruction guides, and maintenance procedures. * Collaborate with subject matter experts to understand engineering concepts and document project specifics. * Develop and maintain a comprehensive documentation library for our projects. * Ensure all documentation meets established standards for clarity, accuracy, and style. * Format documents using Microsoft Word, Adobe Acrobat, and other relevant software to improve user experience. * Incorporate diagrams, illustrations, and photographs into technical documents. * Track document revisions, updates, and approvals using a controlled document management system. * Attend project meetings to learn about upcoming changes and gather feedback on existing documentation. * Solicit input from internal stakeholders on user needs, technical accuracy, and suggested improvements. * Proofread all documentation for errors in grammar, spelling, and technical explanations. **Credentials We Value:** * A knack for simplifying complex information for varied audiences. * Experience in a technical field, such as engineering, manufacturing, or software. * Excellent technical writing, editing, and proofreading skills. * Comfort reading and comprehending complex engineering plans, drawings, and models. * A strong command of Microsoft Office Suite (Word, Excel, PowerPoint). * Experience with version control software (e.g., Git, Subversion) is beneficial. * Practical experience adhering to document control procedures and version histories. **The Perks of Joining Us:** * Competitive compensation to reflect your qualifications and experience. * Comprehensive health, dental, and vision coverage for you and your family. * Generous paid time off to promote a healthy work/life balance. * Opportunities for continuous learning and development within our organization. * Retirement savings plan with company match to help secure your future. * Collaborative and inclusive work environment that values teamwork and communication. * Company-sponsored activities and team-building events that boost team morale. **Why Greensboro?** Greensboro, NC, is experiencing growth in the manufacturing and engineering sectors. Its affordable living costs and close proximity to major universities provide an excellent blend of professional opportunities and quality of life. As a Technical Writer here, you'll be positioned at the center of our continued progress, using your writing abilities to improve operational workflows.Greensboro, NCOn-siteFull-time, Contractor$60,000 - $75,000 per yearTechnical Writing11 days ago