67 jobs found
- We're a fast-growing San Francisco startup dedicated to revolutionizing how people interact with technology. As a Contractor Technical Writer, you'll play a pivotal role in making our complex software accessible and understandable to a diverse audience. Our ideal candidate isn't just a skilled writer; they're a technical problem-solver with a passion for clear, concise documentation. **Your Contribution: Crafting Clarity** Your primary focus will be creating and maintaining high-quality documentation for our software products. This includes everything from user guides and API references to troubleshooting articles and code samples. You'll work closely with our engineering, product, and support teams to gather information, identify documentation needs, and ensure accuracy. Think of it as translating intricate algorithms into user-friendly stories. **Key Responsibilities: Tasks at Hand** * Develop and maintain comprehensive technical documentation for our software products. * Write clear, concise, and accurate user guides, API references, and other technical content. * Collaborate with engineers, product managers, and support teams to gather information and ensure accuracy. * Create tutorials, code samples, and other resources to help users understand and utilize our software. * Identify and address gaps in existing documentation. * Contribute to the development of documentation standards and best practices. * Adapt documentation style to different audiences (developers, end-users, internal teams). * Maintain an up-to-date understanding of our software products and related technologies. * Contribute to our internal knowledge base. **Desired Experience: The Ideal Candidate** * Demonstrable history in technical writing, with a portfolio of sample documentation. * Hands-on expertise with software development processes and technologies. * Familiarity with documentation tools and content management systems (e.g., Confluence, Markdown). * Solid understanding of API documentation and best practices. * Exceptional communication and collaboration skills. * Adaptability in a rapidly evolving environment. **Foundational Training: The Academic View** A bachelor's degree in a relevant field such as computer science, technical writing, or a related discipline is generally expected, but equivalent real-world aptitude is also heavily weighted. **What We Offer:** * Competitive contract rates, reflecting your level of expertise. * Remote work flexibility – set your own hours. * Opportunity to work on cutting-edge technology in a high-growth startup environment. * Collaborative and supportive team culture, dedicated to helping you succeed. * Professional growth and development opportunities as our company expands. * Direct impact on the user experience of our software products. **Company Culture: What's It Like Working Here?** We're a team of passionate and dedicated individuals who are committed to building innovative and impactful software. We value collaboration, creativity, and a growth mindset. You will be encouraged to share your ideas, take initiative, and contribute to our team's collective success. If you're someone who enjoys working in a dynamic environment, loves learning new things, and wants to make a difference, you'll fit right in.San Francisco, CARemoteContractor$60 - $80 per hourTechnical Writing20 days ago
- Our company, a dynamic tech innovator nestled in the heart of Memphis, seeks a highly motivated and skilled Technical Writer to join our expanding team. As a Technical Writer, you'll be instrumental in bridging the gap between complex technology and user comprehension. Memphis is becoming quite a tech hub, and we're looking for someone who's excited to build something meaningful here. Your mission: crafting clear, concise, and accurate documentation that empowers our users to seamlessly navigate our innovative products. **Core Responsibilities:** * Develop and maintain a comprehensive suite of technical documentation, encompassing user manuals, API guides, troubleshooting guides, and release notes. * Collaborate closely with engineers, product managers, and support teams to deeply understand product functionalities and translate them into easily digestible information. * Master our established style guidelines and contribute to refining and enhancing documentation processes. * Conduct thorough reviews and edits of existing documentation to ensure accuracy, consistency, and clarity. * Stay abreast of the latest industry trends and technologies to ensure documentation remains current and relevant. * Manage documentation version control and ensure accessibility across relevant platforms. **Ideal Professional Background:** * Proven expertise in technical writing, specifically with a focus on software or technology products. Portfolio demonstrating clarity, organization, and a keen eye for detail is crucial. * Exceptional command of written English, encompassing grammar, punctuation, and style. Experience in adapting writing style to diverse audiences. * Proficiency with documentation tools such as Confluence, MadCap Flare, or similar platforms. Familiarity with markup languages like Markdown and HTML. * Robust analytical and problem-solving skills, coupled with the aptitude to comprehend intricate technical concepts. * Excellent interpersonal and communication prowess, facilitating effective collaboration within cross-functional teams. * Genuine passion for technology and a commitment to delivering exceptional user experiences through outstanding documentation. **What We Offer:** * **Competitive Compensation:** We acknowledge that talent deserves recognition. We offer a competitive salary aligned with your proficiency. * **Comprehensive Health Benefits:** We cover medical, dental, and vision coverage to ensure your well-being. * **Generous Paid Time Off:** Ample time for vacations, sick leave, and personal pursuits. * **Professional Growth Opportunities:** We champion ongoing training, conferences, and certifications. * **Vibrant Company Culture:** We pride ourselves on fostering a fun, collaborative, and supportive work environment. Regular team events and social gatherings included. * **Stock Options:** You'll have a direct stake in the success of the company. Let’s build something exceptional in Memphis. **Our Ethos** We're not just building great software; we're building a company that cares. We deeply believe in the transformative power of technology and actively contribute to our community's well-being. We're an equal opportunity employer, committed to fostering diversity and inclusivity within our workplace. Join our mission to empower our users with the knowledge they need to thrive! If you are a technically inclined writer that believes in making things easier for the user, we want to speak to you!Memphis, TNRemote/On-sitePart-time$40,000 - $60,000 per yearTechnical and Content Marketing20 days ago
- We're a leading provider of innovative technology solutions in the Atlanta metropolitan area, and we're looking for a talented freelance technical writer to join our growing team. Our clients across multiple sectors need clear, concise, and accurate documentation to leverage the power of our software. If you have a knack for transforming complex information into easy-to-understand content and a passion for technology, this remote freelance role in Atlanta, GA, could be your next professional opportunity. **The Assignment** In this role, your primary objective is to create high-quality documentation for our software products and services. This includes user manuals, API documentation, tutorials, and troubleshooting guides. You'll collaborate closely with our engineering, product management, and customer support teams to ensure that your content meets the needs of our users. *Document production* Developing comprehensive and user-friendly documentation for our software solutions, focusing on clarity and accessibility. *Information gathering* Collaborating with engineers and product managers to gather the technical data and details needed to accurately represent software functionality and implementation. *Formatting* Employing established formatting guidelines and style guides to maintain consistent document structure, appearance, and language across all output. *User Feedback Evaluation* Analysing feedback to identify areas where information delivery can be improved to enhance user knowledge transfer. Implementing corrections into further iterations of the documentation provided. **Professional Skillset** *Formal Learning* A bachelor's degree in technical communication, English, computer science, or a related field provides the required fundamental expertise for documentation creation and user understanding. *Industry history* A demonstrated career progression in technical writing, preferably with experience in the software or technology industry, is essential. *Proficiency* Exceptional ability to explain technical concepts clearly and concisely through written content. Expertise in authoring and documentation tools is very advantageous to improve formatting processes. *Soft Skills* High communicative abilities for stakeholder participation to collect details in areas where clarification is most beneficial. **Why Choose Us?** *Atlanta area appreciation*: We foster innovation through a commitment to Atlanta-centric tech projects and solutions. Take advantage of career development pathways while remaining at the hub of Georgia's innovation scene. *Remote Flexibility*: Work from your home office in the greater Atlanta region or anywhere else. With collaborative cloud capabilities and asynchronous support, you can work without the worries and stresses of office settings. *Competitive freelance rate*: We are prepared to offer an attractive hourly or project-based rate, corresponding with your experience and the assignment's scope, acknowledging your hard work and competence. **Next Steps** If you're a skilled technical writer with a dedication to clear and concise communication and a passion for working with cutting-edge technology in a freelance environment, we encourage you to apply. Please submit your resume, cover letter, and samples of your technical writing work. We're committed to making our technology available to the next generation of technology consumers in Atlanta, GA.Atlanta, GARemoteFreelance$35 - $55 per hourTechnical Writing, Content Marketing21 days ago
- We're looking for a versatile Technical Writer to join our growing team in Oklahoma City. This is not your average documentation role. We need someone who can translate highly complex technical jargon into easy-to-understand user guides, API documentation, and internal knowledge base articles. You'll be working closely with our software engineers, product managers, and customer support teams to ensure our users have the resources they need to succeed. The ideal candidate is detail-oriented, loves problem-solving, and thrives in a fast-paced environment. **Responsibilities:** * Develop and maintain comprehensive documentation for our software products, including user manuals, API references, and troubleshooting guides. * Collaborate with subject matter experts to gather technical information and translate it into clear, concise, and accurate content. * Write and edit various technical documents, such as release notes, installation guides, and white papers. * Maintain and improve the organization and structure of our existing documentation library. * Stay up-to-date on industry best practices and emerging trends in technical writing. * Participate in product design and development discussions to ensure documentation is created proactively. * Work with the customer support team to identify and address documentation gaps. * Create video tutorials and other multimedia content to enhance the user experience. * Conduct user research to understand documentation needs and preferences. * Ensure all documentation meets our quality standards and style guidelines. **Skills That Shine:** * A history in technical writing, ideally within the software industry. * Solid understanding of software development processes and methodologies. * Expertise with documentation tools, such as MadCap Flare, Confluence, and Git. * Superb communication and interpersonal skills. * Capability to work independently and collaboratively in a remote team setting. * Attention to detail and commitment to accuracy. * Capacity to quickly grasp technical concepts and explain them in a clear, concise manner. * Knowledge of API documentation standards (e.g., OpenAPI/Swagger). * Experience with creating video tutorials and multimedia content. * Familiarity with Agile development methodologies. **Benefits to Oklahoma City Employees:** We offer a hybrid work model, flexible hours, and a competitive compensation package. Additionally, we foster a culture of continuous learning and provide ample opportunities for professional development. Our office, located in the heart of Oklahoma City, is close to vibrant restaurants and cultural venues. Health, dental, and vision insurance are 100% covered. We match up to 6% on 401k contributions immediately and we supply employees with subscriptions to professional development and continuing education. The position can grow within our firm. We support ongoing personal and educational development. The PTO allowance is generous, and we give 12 observed holidays per year.Oklahoma City, OKRemote / On-siteContractor$60,000 - $80,000 per yearTechnical21 days ago
- Our company, a rapidly expanding technology firm based in the vibrant city of Miami, seeks a meticulous and insightful Technical Writer. With a robust increase in our user base and a commitment to providing clear, accessible documentation, we require a talented individual to transform complex software concepts into user-friendly guides and tutorials. As our new Technical Writer in Miami, your primary focus will involve crafting comprehensive documentation suites for our suite of SaaS products. You will collaborate directly with software developers, product managers, and user experience (UX) designers to ensure accuracy and clarity. This is an exciting opportunity to shape the user experience and help drive customer satisfaction through accessible technical communication. *Your day-to-day will include:* 1. *Documentation Creation:* Produce detailed user manuals, API documentation, installation guides, and troubleshooting resources. 2. *Content Updates:* Regularly update existing documentation to reflect changes in software functionality and user feedback. 3. *Collaboration:* Work closely with development teams to understand software functionalities and ensure technical accuracy. 4. *User Research:* Conduct user interviews and analyze feedback to improve documentation clarity and effectiveness. 5. *Style Guide Maintenance:* Adhere to and contribute to our internal style guide to maintain consistency across all documentation. 6. *Training Materials:* Develop and deliver training materials for internal teams and end-users. *Core requirements for this position include:* * A proven industry background in technical writing, ideally with a focus on SaaS or software products. * Mastery of technical writing principles, including information architecture and content structuring. * Proficiency in using documentation tools and platforms (e.g., Confluence, MadCap Flare, or similar). * A robust understanding of software development methodologies. * Excellent communication skills, with the ability to convey complex technical concepts to a diverse audience. * A collaborative spirit, with the ability to work effectively in a team environment. *Nice-to-haves:* * Experience in creating video tutorials and interactive documentation. * Familiarity with agile development methodologies. * Knowledge of localization best practices. *Benefits you'll enjoy:* * *Competitive Salary:* Attractive base pay commensurate with experience. * *Health & Wellness:* Comprehensive medical, dental, and vision coverage. * *Paid Time Off:* Generous vacation, sick leave, and holidays. * *Professional Development:* Opportunities for training and professional certifications. * *Remote Work Options:* Ability to work remotely, with occasional on-site meetings. * *Company Perks:* Team-building activities, company-sponsored lunches, and social events. At our company, we celebrate diversity and inclusivity. We are committed to providing an environment where every team member feels valued and supported. Our culture is centered around collaboration, continuous improvement, and customer satisfaction. Miami is not just our location; it's part of our identity, and we embrace the unique spirit of the city in our work and culture. The successful candidate will contribute to this positive atmosphere and play a vital role in enhancing our technical communications.Miami, FLRemote / HybridFull-time$70,000 - $90,000 yearlyTechnical Writing / Content Marketing22 days ago