2 jobs found
- Our tech team is seeking a part-time Technical Writer in the Chandler area to create comprehensive user guides and API documentation for our innovative software platform. We need someone who thrives on simplifying complex technical information into clear, concise, and accessible content for a diverse audience. This is a remote-friendly, part-time role perfect for a detail-oriented writer looking for flexibility. **What You'll Be Doing** * Developing detailed user manuals, installation guides, and troubleshooting documents * Writing API documentation, including code samples and usage examples for developers * Collaborating with engineers, product managers, and support teams to gather accurate technical details * Editing and proofreading technical documents to ensure clarity, accuracy, and consistency * Creating and maintaining a knowledge base of technical articles and FAQs * Formatting technical content for both print and online distribution * Participating in documentation reviews and incorporating feedback from stakeholders * Managing multiple documentation projects concurrently, adhering to strict deadlines **What Makes You A Great Fit** * Prior practical knowledge in a technical writing role, creating user guides and API documents, especially for software * Exceptional writing, editing, and proofreading capabilities; demonstrated clarity and grammatical acuity * Familiarity with software development lifecycle, with a strong focus on writing technical information * Ability to understand complex software platforms quickly, extract essential details, and convey them concisely and comprehensibly * Prior exposure working with a tech documentation platform and writing various materials such as FAQs, installation manuals, and more. * Capability to collaborate with engineering and development team, to work under tight time constraints * Analytical attitude to research complex software functionalities independently * Experience in designing templates and styles for consistent professional documentation * Dedication to follow the product evolution continuously * Adaptability to shifting requirements while maintaining timelines and the quality of content **What We Offer** * Competitive pay rate * A supportive and collaborative remote-work environment. * Professional development opportunities to improve skill set * Invaluable exposure to cutting-edge software development methodologies. * A platform for you to showcase your expertise and leave a substantial impact on the user experience. * Flexible scheduling options that fit to your life style We're committed to fostering an inclusive and innovative atmosphere where everyone’s perspective counts. We focus on creating value to the users through the quality of documentation while offering a highly engaging culture. Come be part of a transformative organization that acknowledges, values and empowers creative writers and developers.Chandler, AZRemotePart-Time$25 - $35 per hourTechnical Writing / Copywriting12 days ago
- Our growing technical documentation team seeks a diligent and detail-oriented technical writer. Our Phoenix-based cybersecurity firm needs someone who can translate highly technical concepts into clear, concise, and user-friendly documentation. Think "complex code, simple instructions." As a Technical Writer in Chandler, AZ, you'll collaborate closely with our software engineers, product managers, and customer support teams to ensure that our users have access to accurate and up-to-date information. We offer both hybrid and fully on-site roles for this position. **Your Responsibilities Include:** * Authoring, editing, and maintaining a variety of technical documents, including user manuals, API documentation, release notes, knowledge base articles, and troubleshooting guides. * Collaborating with subject matter experts (SMEs) to gather information and validate technical accuracy. * Working directly with the product development team to deeply understand our software and service functionality. * Participating in peer reviews to ensure documentation meets quality standards. * Continuously improving documentation based on user feedback and analytics. * Working with internal style guides and ensuring consistent documentation practices. * Contributing to overall documentation strategy and planning. * Designing and implementing documentation templates, ensuring a common framework. * Identifying areas to add useful content to the documentation, working to address gaps in service resources. * Contributing to improvements to processes to more smoothly provide documentation for end users. **What You Bring to the Table:** * A solid understanding of software development lifecycle and technical concepts. * Demonstrated ability to write clearly and concisely for a technical audience. * Familiarity with documentation tools and technologies (e.g., Markdown, Git, Confluence). * Capability with content management systems (CMS) for publishing and maintaining documentation. * Hands-on expertise creating and maintaining API documentation. * Background in cybersecurity technologies (preferred). * The type of personality where no project is "too complex". * Ability to manage multiple projects simultaneously and meet deadlines. **Perks of Working with Us:** * Competitive salary and benefits package that aligns with your skills. * Comprehensive health insurance, including medical, dental, and vision coverage. Benefits kick in 30 days after employment! * Generous paid time off (PTO) and paid holidays to recharge and enjoy life. * Professional development opportunities to enhance your skills and grow your career. We pride ourselves on cultivating staff who learn new things daily. * Flexible work arrangements, including remote and hybrid options where available. This means that sometimes you may need to work on-site with our team and sometimes work from the comforts of your home! * A collaborative and supportive work environment where your contributions are valued. * Opportunity to make a real impact on our customers' success. * On-site perks including free snacks and drinks, employee lunch monthly. * Team-building activities and social events that make you actually like your colleagues. We are eager to welcome a new Technical Writer to our Chandler, AZ team, be it an on-site or hybrid arrangement. If you have the skillset to excel in translating the complicated to the understood, you are strongly encouraged to apply!Chandler, AZOn-site or HybridContractor or Part-time$50,000 - $70,000 per yearTechnical & Web Content29 days ago