3 jobs found
- Our Chicago-based tech company seeks a seasoned Technical Writer specializing in crafting clear, concise documentation for our suite of sports data analytics platforms. You'll work closely with our development and product teams to create user manuals, API documentation, tutorials, and troubleshooting guides that empower users to maximize the value of our sports intelligence tools. **Primary Responsibilities** * Develop and maintain comprehensive documentation for our sports data APIs, ensuring accuracy, completeness, and ease of use. * Create user manuals and training materials that guide users through the features and functionality of our data analytics platforms. * Collaborate with developers, product managers, and customer support to gather information and understand user needs. * Write clear, concise, and engaging content that is accessible to both technical and non-technical audiences. * Maintain a consistent style and tone across all documentation. * Participate in the documentation review process, providing feedback on content, clarity, and accuracy. * Stay up-to-date on the latest trends in technical communication and sports analytics. * Manage the documentation repository, ensuring that all content is organized and easily accessible. **What You Bring to the Table** * A proven track record in technical writing, specifically within a software or technology context. * Experience documenting APIs and SDKs, showcasing proficiency in data formats and communication protocols. * An aptitude for absorbing technical concepts, distilling them into easily digestible materials. * Exceptional writing and communication skills, with a keen eye for detail and precision. * Familiarity with documentation tools and platforms (e.g., Markdown, Git, Confluence). * A solid foundation in information architecture and content strategy. * A love of sports and understanding of the data-driven landscape of professional sports. * Bachelor's degree in English, Technical Communication, Computer Science, or a related field. **Perks of Joining Our Team** * A front-row seat in the evolving world of sports data analytics, influencing how teams make decisions. * A hybrid work environment that balances the energy of in-person collaboration with the flexibility of remote work. * Comprehensive health, dental, and vision insurance for peace of mind. * Generous paid time off to recharge and enjoy life outside of work. * Opportunities for professional development and continuing education in technical writing and sports technology. * A vibrant company culture where you're part of a growing, close-knit family. * Access to company-sponsored sports leagues and tickets to professional games in the Chicago area. Soak in the winning atmosphere! **What to Expect From Us** We're a tight-knit group of data enthusiasts, former athletes, and sports aficionados that value high-quality documentation. Your documentation directly impacts the success of our client relationships by lowering support costs and decreasing user friction. You'll see measurable impact from your output, quickly, and your opinions will have an impact. If this sounds like your type of challenge, we look forward to reviewing your application!Chicago, ILOn-site, RemoteFull-time$75,000 - $95,000 per yearTechnical, Sports Writingabout 2 months ago
- We're bolstering our Chicago-based team with a Technical Writer. This isn't just any writing job; it's about crafting the DNA of understanding for our complex software solutions. If you have a knack for distilling technical jargon into clear, concise guides, and enjoy the intellectual challenge of making the complicated comprehensible, you might be precisely who we need. **Core Writing Objectives** * Translate highly technical specifications, use cases, and architectural diagrams into user-friendly documentation. This includes API documentation, SDK guides, and troubleshooting articles. * Collaborate extensively with our engineering and product teams to ensure accuracy and completeness in all deliverables. * Maintain and update existing documentation to reflect new features, bug fixes, and best practices. * Create tutorials, quick start guides, and in-product help text that enhance the user experience. * Develop and maintain a style guide for all technical documentation to ensure consistency and quality. **Qualities That Will Get Our Attention** * You possess a proven journey in technical writing, preferably within the software development landscape. * Exceptional ability to understand complex technical concepts and translate them into clear, concise language. * Strong attention to detail and commitment to accuracy. * Familiarity with documentation tools and platforms such as Confluence, Git, and static site generators. * A portfolio or collection of writing samples that demonstrate your technical prowess. **Cultural Additions** * You thrive in a collaborative, fast-paced environment. * You’re not afraid to ask questions and challenge assumptions. * You're constantly learning and exploring new technologies. * You enjoy working with a diverse team of talented individuals. * You have a strong work ethic and a passion for excellence. **What We Offer** * Comprehensive health, dental, and vision insurance. * A generous paid time off policy to recharge and pursue your passions. * Competitive compensation commensurate with your skill and experience. * Opportunities for professional development and growth. * A flexible work environment that supports your well-being and work-life balance. * Regular team events and social activities to foster camaraderie and collaboration. *Location Insight:* Situated in the heart of Chicago, we are easily accessible from several neighborhoods, leveraging the city's diverse talent pool. Chicago’s vibrant tech scene makes this an unparalleled place to make an impact. *Industry Authority Note:* With the increasing importance of developer experience (DX), technical writers are more critical than ever. Be a part of the leading edge. If you have a strong foundation in transforming technology into accessible instruction, this is an opportunity for growth. Use your ability to explain intricate operations in an inviting city and culture. We aim for you to become an indispensable part of our product success.Chicago, ILHybrid / RemoteFull-time / Part-time$70,000 - $90,000 per yearTechnical Writingabout 2 months ago
- Our rapidly expanding downtown Chicago software house needs a detail-oriented Technical Content Specialist. This isn't just about documentation; it's about ensuring our clients, both sophisticated enterprises and tech-savvy startups, understand the power and nuance of our proprietary platform. **Responsibilities: Delving Into the Technical Landscape** * Translate complex software functionalities into clear, concise, and user-friendly documentation. * Produce user guides, API documentation, troubleshooting manuals, and release notes that address different experience levels. * Collaborate closely with software engineers, product managers, and customer support teams to capture and refine the essential information for optimal clarity. * Act as a gatekeeper, maintaining documentation accuracy and relevancy through frequent updates. * Contribute to the evolution of our content standards and guidelines, incorporating user feedback to refine and elevate the user experience. * Explore fresh avenues for delivering information such as interactive tutorials, video explanations, and knowledge bases to bolster user adoption. * Contribute to testing new features and improvements by critically appraising their influence on the user base, emphasizing documentation updates that meet the users' immediate needs. * Drive ongoing SEO initiatives through the execution of technical website changes that further amplify our presence, ensuring top performance via organic strategies and well-coordinated campaigns. **Intellectual Foundation** * A degree or relevant certification in technical writing, English, computer science, or a similar area. * Demonstrated ability to explain complex software features simply and concisely. * Experience with various documentation styles (e.g., Markdown, reStructuredText, OpenAPI/Swagger). * Proficiency with Git and collaborative coding environments. * Familiarity with various content management systems (CMS) and documentation tools. * Exceptional written communication abilities and outstanding analytical capacities. * Strong collaborative and interpersonal capabilities. * A passion for learning and dissecting new technology solutions. **Total Rewards Package** We provide competitive benefits: medical, dental, and vision insurance, a 401(k) with matching contributions, paid time off, holidays, and employee stock option plans. More profoundly, our downtown location offers the vibrancy of Chicago; near the iconic architecture and vibrant culinary spots, it enables excellent chances for work-life harmony within an exciting atmosphere. **Company Culture: Fostering Innovation Through Inclusivity** We foster a culture that celebrates collaboration, innovation, and personal evolution. The successful candidate will show the readiness to accept challenges and contribute directly toward achieving continuous improvements, boosting product acceptance across markets worldwide, while embodying these tenets that describe who we're and the aims that specify our organization. We actively engage a mixed team where every individual feels respected and empowered, promoting creative methods through diverse perspectives and extensive experience. We welcome diverse talents and believe this is what distinguishes us. Chicago culture thrives via shared involvement, ensuring inclusivity, transparency and dedication as primary beliefs.Chicago, ILOn-siteFull-time$70,000 - $90,000 per yearTechnical Contentabout 2 months ago