1 job found
- Our expanding analytics firm seeks a diligent and adaptable technical writing expert. Here in Minneapolis, we're tackling some of the most exciting challenges in data visualization and predictive modeling. This role isn't just about writing manuals; it's about simplifying complexity and empowering our clients to leverage the full potential of our products. **Demystifying Data: Your Central Objective** At its core, your mission will involve translating sophisticated algorithms and systems into intuitive, user-friendly documentation. You'll be the bridge between our development team and our diverse client base, ensuring seamless understanding and effective utilization of our proprietary tools. **Key Areas of Focus:** 1. **Technical Documentation Production:** You will meticulously craft and revise user guides, API documentation, release notes, and troubleshooting guides. Prior experience using markup languages such as Markdown, Restructured Text, or similar for version control is very beneficial. 2. **Collaboration Across Departments:** Regularly engage with software engineers, data scientists, product managers, and customer support teams to ensure accuracy, clarity, and completeness of all technical resources. Expect to facilitate frequent feedback sessions. Our firm thrives on team work. 3. **Information Architecture Enhancement:** Devise intuitive documentation structures, content categorization strategies, and search functionalities to optimize user accessibility and knowledge retrieval. A knack for UI/UX for documentation is strongly valued. Minneapolis is a hot bed for firms focusing on user interface and experience. 4. **Training Content Creation:** You will conceptualize and create engaging training materials, video tutorials, and webinars to assist users in grasping essential functionalities and advanced techniques. Familiarity with content authoring tools such as Articulate Storyline, Camtasia, or Adobe Captivate is preferred. We support our employees with industry relevant education courses. **Desired Skills & Background** * A robust understanding of data analytics principles and statistical concepts is essential. Solid practical foundation in mathematical or programming domains is extremely helpful. Degree level experience in either a quantitative scientific or computer related program desired. * Experience with API documentation tools, such as Swagger or Postman. * Demonstrable competency in crafting clear, accurate, and concise technical documents. Our writing is thorough yet accessible to individuals from diverse academic and professional origins. * Skill in presenting sophisticated ideas in a clear, logical, and engaging way. Excellent command of the English language, both written and verbal, is very important. * A proactive mindset, an aptitude for self-directed research, and a zeal for continuous knowledge acquisition are highly valued. Our technical landscape is always rapidly adapting. **Employee Rewards** We offer a benefits package tailored to support your health, financial security, and professional development: * **Health & Wellness:** Comprehensive medical, dental, and vision insurance plans. Gym membership reimbursements to keep you healthy and active. * **Financial Perks:** 401(k) retirement savings plan with company match, stock options (depending on position level), performance-based bonuses to award excellence, employee referral bonuses. * **Growth Potential:** A commitment to your ongoing professional learning through sponsored conferences, certification programs, and internal training resources. We want you to always have fresh insights! * **Work-Life Balance:** Generous paid time off (PTO) policy, paid holidays, flexible work arrangements, including remote options, and parental leave benefits. We believe that our documentation is more than just instructional content; it's a pivotal facet of the user experience and brand loyalty. Join our team in Minneapolis and play a key role in making data accessible and impactful for everyone. We believe that analytics can solve challenges!Minneapolis, MNRemoteFull-time / Freelance$60,000 - $85,000 per yearTechnical Writing / Copywriting23 days ago